MoHAP Launches Digital Sick Leave Attestation to Streamline Healthcare Services
The move is designed to cut transaction times, boost efficiency, and enhance customer satisfaction by allowing individuals to manage sick leave attestations through MoHAP's website or smart app using the UAE Pass. Fees are paid electronically, and the process has been tailored to reduce delays and paperwork.
Under the new system, sick leaves of up to five days are attested automatically. Requests for longer periods are reviewed by a medical committee, with decisions issued within one working day. Leaves extending beyond one month require approval from the Supreme Medical Committee, while those between six and thirty days are assessed by a subcommittee. All attestation requests must be submitted within one month of the sick leave being issued.
The service covers both private and government healthcare providers and applies to sick leaves issued inside or outside the UAE. For documents from abroad, prior attestation by the Ministry of Foreign Affairs is mandatory.
Abdullah Ahli, Acting Assistant Undersecretary for Support Services, said the platform reflects the Ministry's push toward smart, customer-centric healthcare solutions. 'We aim to eliminate procedural complexities and deliver credible, fast-track services,'
he said.
Amal Al Marzooqi, Director of the Customer Happiness Department, highlighted that the system is built for speed, flexibility, and transparency. 'Our priority is to build trust in digital healthcare services and meet future expectations through innovation,'
she said.
The initiative supports the UAE's broader vision of integrated, smart governance and a seamless public service experience.
News Source: Emirates News Agency
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