Tax season opens with expanded auto assessments, faster refunds
This year marks a significant expansion of SARS' auto assessment process, with 5.8 million taxpayers receiving automated assessments – up from 5 million in 2024.
Of these, 99.6% have not been changed by taxpayers, reflecting accuracy and trust in the system. SARS has already paid out R10.6b in refunds within 72 hours of assessment.
ALSO READ: SARS 2025 Tax Season: What's new on eFiling
The auto assessment process uses third-party data to evaluate taxpayer returns without requiring further input from most individuals.
Taxpayers only need to take action if their information is incomplete, which they can correct via eFiling or the SARS MobiApp.
SARS commissioner Edward Kieswetter praised the ongoing digital transformation of SARS, calling the auto assessment process 'a game changer' that aligns with the vision to 'make tax just happen'.
ALSO READ: Get ready: SARS tax season starts July 7
He added that the growing use of artificial intelligence (AI), machine learning and data science continues to reduce the need for in-person visits to SARS service centres.
Following the auto assessment period, which ran from July 7 to 20, the broader tax filing season is now underway.
Most online submissions receive an assessment outcome in less than five seconds, with SARS using advanced AI to detect risks and prevent fraudulent refunds.
Digital engagement with SARS continues to rise. More than 10.2 million unique users accessed the SARS eFiling platform or the MobiApp since July 4.
SARS handled over 2.1m queries digitally – 1.1 million via the SARS Online Query System, 707 000 through WhatsApp, and 290 000 with the Lwazi Chatbot.
To ensure a smooth filing season, SARS urges taxpayers to file accurate information promptly.
ALSO READ: EMPD brokers peace between taxi drivers and scholar transport operators
Only refunds over R100 will be automatically paid into taxpayers' verified bank accounts within 72 hours of assessment.
Taxpayers who owe SARS should pay promptly or make arrangements to avoid penalties.
SARS also warned the public to remain vigilant against scams. SARS reminds taxpayers that it will never send clickable links via SMS or email to request sensitive information.
Report suspicious messages to [email protected], and the latest scam alerts are available at www.sars.gov.za
Kieswetter emphasised the convenience of digital platforms and advised taxpayers to avoid unnecessary visits to service centres.
He encouraged all taxpayers to use eFiling and other digital services for quicker and more secure compliance.
For more information, visit www.sars.gov.za or contact SARS via WhatsApp on 0800 117 277, or dial 1347277#.
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