
EBay announces huge shake-up to fees after customer backlash and it's good for buyers
From today, the online selling platform is reducing the fixed amount buyers have to pay when purchasing an item from 75p to 10p.
1
It comes just months after eBay first introduced fees for buyers purchasing from private sellers leading to fuming customers.
The new lower fixed amount applies to all buys excluding cars, motorcycles and vehicles, classified ads and property.
A new tiered fee structure will see buyers also pay an additional fee based on a percentage of the value of the item.
The fees will be included in the ticket price of the item.
This is how the new pricing structure works:
As an example, someone buying an item for £5 will pay a 45p fee on top, taking the total cost to £5.45 before postage.
This is based on the 10p flat charge plus 35p (7% of £5).
Someone buying an item for £1,500 will pay a £36.70 fee on top, taking the total cost to £1,536.70 before postage.
This is based on the 10p flat fee, 7% of £20, 4% of £280 plus 2% of £1,200.
CHANGES AT EBAY
Buyers purchasing more than one of the same item will only pay the 10p flat fee once.
EBay said it is launching a live calculator where shoppers will be able to enter the price of an item and find out what fees they'll be charged under the new system.
The platform is yet to confirm a date for when this live calculator will go live.
You can see how much the new fees will apply to you via www.ebay.co.uk/help/buying/paying-items/buyer-protection-fee?id=5594.
From August 6, eBay will also start paying some sellers more quickly.
Sellers who have completed at least 10 sales totalling £150 or more in the previous five days and have no more than two unresolved cases in the preceding 12 months will receive funds within 24 hours of sale.
This is instead of the current system where sellers have to wait until two days after delivery confirmation to be paid.
An unresolved case can include a buyer dispute where you didn't resolve the issue or a case where eBay ruled in favour of the buyer.
How to spot valuable items
COMMENTS by Consumer Editor, Alice Grahns:
It's easy to check if items in your attic are valuable.
As a first step, go on eBay to check what other similar pieces, if not the same, have sold for recently.
Simply search for your item, filter by 'sold listings' and toggle by the highest value.
This will give you an idea of how much others are willing to pay for it.
The method can be used for everything ranging from rare coins and notes to stamps, old toys, books and vinyl records - just to mention a few examples.
For coins, online tools from change experts like Coin Hunter are also helpful to see how much it could be worth.
Plus, you can refer to Change Checker's latest scarcity index update to see which coins are topping the charts.
For especially valuable items, you may want to enlist the help of experts or auction houses.
Do your research first though and be aware of any fees for evaluating your stuff.
As a rule of thumb, rarity and condition are key factors in determining the value of any item.
You're never guaranteed to make a mint, however.
How does eBay compare to rival platforms?
EBay is not the first online selling platform to move towards charging buyers fees instead of sellers.
Vinted introduced a buyer protection fee in 2016, coinciding with the removal of seller fees.
For orders under £500, this is a fixed fee of between 30p and 80p, plus between 3% and 8% of the sale price. Over £500 it is a flat fee of 3%.
Meanwhile, Depop introduced a buyer fee from April 15, 2024, of up to 5% of the purchase price, plus a fixed amount of up to £1 per item.
Vinted currently also offers a managed shipping option for sellers, which allows them to choose which carriers they would like to offer to deliver their items.
Buyers can then choose which carrier they want to use and must pay that fixed postage cost.
Depop sellers can either use Depop Shipping, which is provided by carrier Evri, or they can select "other" and pick their own delivery provider.
In terms of holding onto funds, Depop sellers are paid within 10 working days of any sale date or within two to three working days after delivery.
Meanwhile, Vinted sellers are paid within two working days of a "completed order".
This is when a buyer either confirms "everything is OK", or two days after the buyer gets their order but does not report any issues.
.
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


The Independent
27 minutes ago
- The Independent
Liverpool secure signing of sought-after French forward
Liverpool have completed the signing of French forward Hugo Ekitike from Eintracht Frankfurt for an initial fee of £69m, potentially rising to £79m. The 23-year-old has signed a six-year contract at Anfield after successfully passing his medical. Liverpool secured Ekitike despite late interest from Manchester United and a rejected £70m bid from Newcastle United. The club views Ekitike as a multi-functional forward with the potential to become one of the world's best, comparing his talent to Erling Haaland and Kylian Mbappé. This transfer marks Liverpool's fourth major summer signing, bringing their total spending to £250m, with potential add-ons increasing it to £300m.


BreakingNews.ie
27 minutes ago
- BreakingNews.ie
Liverpool complete signing of striker Hugo Ekitike from Eintracht Frankfurt
Liverpool have completed the signing of striker Hugo Ekitike from Eintracht Frankfurt. A deal was reached between the two clubs on Monday for the 23-year-old to join Arne Slot's Premier League champions, which the PA news agency understands to be for a guaranteed £69million plus a potential £10million in add-ons. Advertisement The striker, who scored 22 goals for Frankfurt in all competitions last season, flew to England on Tuesday to undergo a medical ahead of the deal's completion and will now travel to Asia to join his new Liverpool team-mates on their pre-season tour. PA understands Newcastle and Manchester United had been interested in Ekitike, whose capture continues Liverpool's summer spending spree. Florian Wirtz arrived from Bayer Leverkusen in an initial £100m deal that could rise to £116m, while Jeremie Frimpong also joined from the German club in a £29.5m switch and Milos Kerkez left Bournemouth for £40m. Giorgi Mamardashvili has also linked up with Liverpool after agreeing a move from Valencia last August, along with fellow goalkeepers Armin Pecsi and Freddie Woodman. Advertisement


Reuters
an hour ago
- Reuters
Forward Ekitike joins Liverpool from Frankfurt
July 23 (Reuters) - Liverpool have signed French striker Hugo Ekitike from Eintracht Frankfurt, the Premier League side announced on Wednesday, with media reports saying the deal was worth 69 million pounds ($93.65 million) plus add-ons. Ekitike is Liverpool's second-most expensive recruit in the close season after the Premier League champions signed Germany midfielder Florian Wirtz, who can also play as winger or forward, in June for a club-record 100 million pounds plus add-ons. "The 23-year-old has successfully completed a medical and agreed personal terms with the Reds, allowing him to fly out to Hong Kong to join his new teammates on their pre-season tour of Asia later this week," Liverpool said in a statement. Former Paris St Germain player Ekitike had a breakout campaign in 2024-25, scoring 15 Bundesliga goals in 33 appearances. He also struck four times as Frankfurt reached the quarter-finals of the Europa League. Ekitike, who made his senior debut at Stade de Reims, joined PSG on loan in 2022, making 25 Ligue 1 appearances as they won the French top-flight. He went on loan to Frankfurt in 2023, before making the move permanent a year later. "It's a strong story for him and Eintracht Frankfurt that he's moving to one of Europe's top teams with the greatest ambitions and opportunities," Frankfurt Sporting Director Markus Kroesche said in a statement. "Hugo has earned this move, and it shows that we are capable of offering players a great prospect." Liverpool begin their Premier League title defence at home against Bournemouth on August 15. ($1 = 0.7368 pounds)