Late permit submission halts Smart Selangor bus service in Subang Jaya
KUALA LUMPUR: Bus services on five Smart Selangor routes in Subang Jaya were suspended after the operator failed to submit permit applications on time and did not meet key licensing conditions, the Land Public Transport Agency (APAD) said.
The suspension of routes SJ01 to SJ05 left commuters stranded. They were forced to rely on more expensive alternatives, sparking frustration over the prolonged disruption.
APAD clarified that the disruption was not caused by processing delays, but by SKS Coachbuilders Sdn Bhd's late submission of applications, which were only received on April 25 and 26.
"The applications were received late and processed within less than 14 working days, in accordance with our client charter," APAD said in a statement.
The applications were tabled at the Licensing Committee (eJKP) meeting on May 8 and granted conditional approval, as several key requirements had not yet been met.
"There were several criteria and conditions that had not yet been met by the applicant. Among them were non-compliance involving the installation of a Global Positioning System (GPS) and an unlicensed Letter of Conditional Approval," the agency said.
As such, APAD issued a conditional offer and allowed the company time to rectify the issues before final approval could be granted.
The operator fulfilled all outstanding conditions by May 15, and full approval was granted on May 22.
"APAD wishes to emphasise that any non-compliance with the prescribed criteria and conditions may result in permit or licence applications being rejected," the agency added.
It urged all operators to comply with licensing terms to avoid a negative impact on passengers who rely on public transport, and reaffirmed its commitment to transparent and efficient service delivery in line with Malaysia MADANI values.
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