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Full resumption of Smart Selangor bus service in Subang Jaya in first week of June
Full resumption of Smart Selangor bus service in Subang Jaya in first week of June

The Star

time29-05-2025

  • Business
  • The Star

Full resumption of Smart Selangor bus service in Subang Jaya in first week of June

PETALING JAYA: All the Smart Selangor bus routes under the supervision of Subang Jaya City Council (MBSJ) are expected to resume by the first week of June. Selangor investment, trade and mobility committee chairman Ng Sze Han said in a statement that the state government regrets the service disruption on routes SJ01, SJ02, SJ03, SJ04, and SJ05 under MBSJ's supervision, and that routes SJ01, SJ02 and SJ03 have now resumed operations. He also said the Selangor government has requested MBSJ to conduct an internal audit so that all agencies can identify the root cause and weaknesses that led to the almost a month-long disruption of the Smart Selangor bus service in the city. 'The state government is aware that this disruption has caused inconvenience to users, including schoolchildren who rely on this service since its inception. Disruptions like this can erode public confidence in the state and national public transportation services and hinder efforts to promote the use of public transport overall,' he said. He added that the state government places great importance on providing free bus services for the people of Selangor, to facilitate public mobility.

Apad: Late applications behind Smart Selangor bus being halted
Apad: Late applications behind Smart Selangor bus being halted

The Star

time27-05-2025

  • Business
  • The Star

Apad: Late applications behind Smart Selangor bus being halted

KUALA LUMPUR: The temporary suspension of the Smart Selangor bus service along five routes under the Subang Jaya City Council was not due to delays in processing the relevant applications, according to the Land Public Transport Agency (Apad). Instead, Apad said it was due to the late submission of applications by the operator, SKS Coachbuilders Sdn Bhd. In a statement, the agency said its investigation found that the company only submitted the relevant applications on April 25 and 26. Apad confirmed receiving five applications, all of which were processed under standard operating procedures, assessment criteria and approval conditions. They were then tabled at the Licen­sing Committee Meeting (eJKP) on May 8, receiving conditional approval. 'Apad stresses that the new permit applications were processed within 14 working days, in line with the agency's client charter. 'However, the applicant failed to meet several key requirements, including compliance with GPS installation standards and the submission of valid approval offer letters. 'As a result, conditional approval was granted, pending full compliance,' it said, Bernama reported. Apad confirmed that SKS Coachbuilders fulfilled all required criteria and conditions by May 15. The company received full approval at the eJKP meeting on May 22, following which they were authorised to begin printing the approval offer letters via Apad's iSPKP system from May 23. Residents and commuters in Subang Jaya were left inconvenienced by the sudden suspension of services on routes SJ01, SJ02, SJ03, SJ04 and SJ05, forcing many to seek alternative transport options and incurring additional costs. Claims had surfaced alleging that the disruption was due to delays by Apad in processing the operator's application, which reportedly took nearly two months. However, Apad clarified that the delay was due to the late submission and non-compliance with key requirements by the operator. Apad added that it remains committed to delivering fair and transparent licensing services. 'Therefore, all public and freight transport operators are reminded to strictly comply with the established criteria and conditions. 'Adherence is essential not only to safeguard their operations but also to prevent disruptions that adversely affect commuters who rely on these services daily,' the agency said.

Sudden suspension of Smart Selangor bus routes sparks public outcry
Sudden suspension of Smart Selangor bus routes sparks public outcry

New Straits Times

time26-05-2025

  • General
  • New Straits Times

Sudden suspension of Smart Selangor bus routes sparks public outcry

KUALA LUMPUR: The sudden suspension of five Smart Selangor bus routes in Subang Jaya earlier this month has provoked widespread frustration among residents, many of whom depend heavily on the free service for their daily journeys to work, school and healthcare facilities. This disruption has left commuters without clear alternatives, triggering a flood of complaints on social media and urgent calls for action from the Subang Jaya City Council (MBSJ) and the Land Public Transport Agency (APAD). MBSJ announced the temporary suspension of the affected routes on May 2, but did not give a date for when services might resume, leaving thousands in uncertainty. Many working adults expressed how the suspension has thrown their daily routines into chaos, with no immediate alternatives readily available in the impacted areas. "MBSJ, can you provide an alternative for the SJ03 Smart Selangor bus that suddenly stopped? How am I supposed to get to work? "Please provide a solution as soon as possible. The Rapid KL On-Demand service does not even cover the Kinrara BK5 light rail transit (LRT) area," said user @HedayahDain on X. Another user, @iripann, lamented the increased cost of transport. "When will the Smart Selangor buses resume? It has been unbearable to pay for e-hailing services every day just to get to Serdang Hospital. "The Rapid KL On-Demand service costs RM4 per ride and only operates from 8am to 8pm. It is not practical at all." Some have questioned whether the service has been discontinued without prior notice. "Has the SJ03 bus stopped for good? I did not see it yesterday or today. I rely on it to get home from the LRT station as it is the only bus that serves my neighbourhood," another user said. Parents, educators and students have also voiced concern over the disruption to schooling, particularly affecting those in Puchong and Kinrara. "This has impacted Form Six students travelling from the BK5 LRT station to Batu 8. Today, they had to walk all the way to college. We urge the city council to find an immediate alternative," a Facebook user appealed. "Our students will be severely affected. Many live along the bus routes such as Taman Mawar, Puchong Jaya and Taman Kinrara. We hope the buses are reinstated as soon as possible," said user Francis Ng Chun Kia. "Please understand that the Smart Selangor bus is essential for students from BK5, Batu 8 and Sekolah Menengah Kebangsaan (SMK) Puchong Jaya (A). Nearly all of them rely on it," said another user, Chikta Kunan. Besides working adults and students, the elderly have also felt the impact of the suspension. "It was heartbreaking to see an elderly gentleman waiting in the heat. These buses need regular maintenance," said user @anisabdaziz_. Earlier, the New Straits Times reported that bus services on five Smart Selangor routes in Subang Jaya were suspended after the operator failed to submit permit applications on time and did not meet key licensing conditions, APAD said. APAD clarified that the disruption was not caused by processing delays, but by SKS Coachbuilders Sdn Bhd's late submission of applications, which were only received on April 25 and 26. The New Straits Times has contacted APAD for further comments but has yet to receive a response.

Smart Selangor bus suspension due to late application
Smart Selangor bus suspension due to late application

The Sun

time26-05-2025

  • Business
  • The Sun

Smart Selangor bus suspension due to late application

KUALA LUMPUR: The temporary suspension of the Smart Selangor bus service along five routes under the Subang Jaya City Council was not due to delays in processing by the Land Public Transport Agency (APAD), but rather the late submission of applications by the operator, SKS Coachbuilders Sdn Bhd. APAD, in a statement, said its investigation found that the company only submitted the relevant applications on April 25 and 26. The agency confirmed receiving five applications, all of which were processed under standard operating procedures, assessment criteria and approval conditions, and then tabled at the Licensing Committee Meeting (eJKP) on May 8, receiving conditional approval. 'APAD stresses that the new permit applications were processed within 14 working days, in line with the agency's client charter. 'However, the applicant failed to meet several key requirements, including compliance with GPS installation standards and the submission of valid approval offer letters. As a result, conditional approval was granted, pending full compliance,' the statement read. APAD confirmed that SKS Coachbuilders fulfilled all required criteria and conditions by May 15, receiving full approval at the eJKP meeting on May 22, following which they were authorised to begin printing the approval offer letters via APAD's iSPKP system from May 23. Earlier, residents and commuters in Subang Jaya were left inconvenienced by the sudden suspension of services on routes SJ01, SJ02, SJ03, SJ04 and SJ05, forcing many to seek alternative transport options and incurring additional costs. Claims had surfaced alleging that the disruption was due to delays by APAD in processing the operator's application, which reportedly took nearly two months. However, APAD clarified that the delay was due to the late submission and non-compliance with key requirements by the operator. APAD added that it remains committed to delivering fair and transparent licensing services, in line with the core values of Malaysia MADANI, to support the development of a more efficient, safe and competitive public transport system. 'Therefore, all public and freight transport operators are reminded to strictly comply with the established criteria and conditions. Adherence is essential not only to safeguard their operations but also to prevent disruptions that adversely affect commuters who rely on these services daily,' the agency said.

Smart Selangor bus suspension due to late application, regulator says
Smart Selangor bus suspension due to late application, regulator says

The Star

time26-05-2025

  • Business
  • The Star

Smart Selangor bus suspension due to late application, regulator says

KUALA LUMPUR: The temporary suspension of the Smart Selangor bus service along five routes under the Subang Jaya City Council was not due to delays in processing by the Land Public Transport Agency (Apad), the regulator says. Rather, it said, the operator SKS Coachbuilders Sdn Bhd had been late in submitting its permit application, only handing them in on April 25 and 26, leading to the council announcing the service's suspension on May 2. Apad confirmed receiving five applications, which were processed under standard operating procedures, assessment criteria and approval conditions, and then tabled at the Licensing Committee Meeting (eJKP) on May 8, receiving conditional approval. "Apad stresses that the new permit applications were processed within 14 working days, in line with the agency's client charter. "However, the applicant failed to meet several key requirements, including compliance with GPS installation standards and the submission of valid approval offer letters. As a result, conditional approval was granted, pending full compliance," the statement read. ALSO READ: Smart Selangor bus service stoppage upsets Subang Jaya commuters The council announced on May 2 via social media that the service for five bus routes – SJ01, SJ02, SJ03, SJ04 and SJ05 – had been temporarily stopped, catching many users unawares. Apad confirmed that SKS Coachbuilders fulfilled all required criteria and conditions by May 15, receiving full approval at the eJKP meeting on May 22, following which they were authorised to begin printing the approval offer letters via Apad's iSPKP system from May 23. Residents and commuters in Subang Jaya had been inconvenienced by the sudden suspension of services on the routes, forcing many to seek alternative transport options and incurring additional costs. Claims then surfaced alleging that the disruption was due to delays by Apad in processing the operator's application, which reportedly took nearly two months. However, Apad clarified that the delay was due to the late submission and non-compliance with key requirements by the operator. Apad added that it remains committed to delivering fair and transparent licensing services, in line with the core values of Malaysia Madani, to support the development of a more efficient, safe and competitive public transport system. "Therefore, all public and freight transport operators are reminded to strictly comply with the established criteria and conditions. Adherence is essential not only to safeguard their operations but also to prevent disruptions that adversely affect commuters who rely on these services daily," the agency said. - Bernama

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