Uber joins ONDC for Delhi Metro ticket booking
New Delhi, May 19 (UNI) Ride-hailing giant Uber on Monday announced its integration with the Open Network for Digital Commerce (ONDC) for metro ticket booking services, becoming the latest platform to offer Delhi Metro Rail Corporation (DMRC) tickets via its app. The move follows a similar integration by Rapido earlier this year.
The new feature enables commuters in the national capital to book Delhi Metro tickets seamlessly through Uber using QR codes and API-enabled payments, the company said in a statement.
"As part of our effort to embed deeper into India's digital public infrastructure, ONDC enables us to bring metro services to the Uber platform," said Praveen Neppalli Naga, Chief Technology Officer for Mobility & Delivery at Uber. "Our India Tech Hubs in Bengaluru and Hyderabad have led this innovation."
Uber further revealed plans to expand metro ticketing to three additional cities within the year.
In addition to public transit, Uber also announced the integration of its delivery services with ONDC under a new model dubbed "WeToBeUber." The company said the initiative aims to accelerate its logistics offerings and better serve its user base, which now includes 1.4 million delivery partners.
"Logistics is one of the fastest-growing categories on ONDC," the company said, referring to increased participation by players such as Loadshare, Shadowfax, Zypp, and Ecom Express.
According to ONDC data, logistics orders rose from 18.7 lakh in October 2024 to 24.1 lakh in April 2025, while the retail segment, including food, grocery, and e-commerce, declined from 65.4 lakh to 43.4 lakh in the same period.
The ONDC platform follows a no-commission model, replacing conventional aggregator commissions with a subscription-based system. Uber adopted a similar approach in February, introducing a zero-commission model for auto-rickshaws in India. Under the system, fares are negotiated directly between drivers and riders, and payments are made outside the app, usually via UPI or cash.
ONDC, launched in 2021 with support from the Ministry of Commerce, aims to create open and interoperable digital infrastructure across commerce and mobility. In March, it crossed a milestone of 1.6 crore monthly transactions—more than double the previous year—and has exceeded 20 crore transactions cumulatively.
In a related development, Union Home Minister Amit Shah told Parliament in March that the government would soon launch a cooperative ride-hailing platform, Sahkar Taxi, designed to rival Uber and Ola without charging commission.
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