Newgen recognised in Digital Process Automation Software Landscape, Q2 2025 - Middle East Business News and Information
The Forrester report defined DPA software as ' platforms that develop process applications with low-code and advanced programming principles with modeling, orchestration, dynamic case management, and AI-led support .'
The report emphasised the importance of understanding the value leaders can expect from a DPA vendor and investigating options based on size and market focus in the digital process automation space. Newgen's top three extended use cases were self-identified as customer self-service, document automation, and data-driven automation.
Commenting on the recognition, Runki Goswami, Global Head of Marketing at Newgen , said: 'Automation today isn't just about faster processes—it's about enabling smarter, adaptive ways of working. At Newgen, we're combining low-code, AI, and years of process automation expertise to help enterprises modernise with purpose. With our AI-first NewgenONE platform, we're empowering enterprises to adapt faster and drive measurable, end-to-end impact.'
NewgenONE is a unified, AI-first, low-code digital transformation platform that is purpose-built for digital process automation across complex enterprise environments. The platform integrates low-code development, intelligent orchestration, and GenAI-led capabilities to automate processes, manage content, and enhance communications from a single, cohesive framework. With embedded AI agents like NewgenONE Marvin, LumYn, Harper, and domain-specific innovations, Newgen empowers citizen and professional developers to rapidly model, deploy, and scale adaptive, end-to-end automation that drives agility, efficiency, and business transformation.
Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change.
About Newgen Software:
Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation , content services , customer engagement , and AI/ML capabilities. Globally, successful enterprises rely on Newgen's industry-recognised low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Mid East Info
2 days ago
- Mid East Info
SolarWinds Named Among Notable Vendors in New AIOps Landscape Report - Middle East Business News and Information
SolarWinds AIOps-powered observability provides predictive intelligence to help manage complex hybrid IT environments and enables a shift toward autonomous operations Dubai, United Arab Emirates —March, 2023—SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, was named among notable AIOps vendors by Forrester in the new report, The Process-Centric AIOps Landscape, Q1 2023. SolarWinds was included in the report in the 'large' vendor market size segment, a category which includes companies with over $150 million in product revenue. Forrester describes AIOps as a 'practice that combines human and technological applications of AI/ML, advanced analytics, and operational practices with business and operations data.' The February 2023 report states that, 'Environment complexity, data volumes, lack of data science expertise, and entrenchment of technology-centric vendors pose challenges to process-centric AIOps solutions.' The report also lists several primary AIOps use cases capable of benefiting customers, including: Increasing operational awareness and event noise reduction Data-driven automation and remediation Operational anomaly and root cause detection Real-time monitoring and observability Intelligent and suggestive alerting 'We're thrilled to be recognized among notable AIOps vendors by Forrester,' said SolarWinds GVP, Product Management Cullen Childress. 'Modern IT environments and applications are too complex, dynamic, and expansive for humans alone to manually process and analyze the enormous amount of data collected. AIOps has become an invaluable tool for technology teams. Our AIOps-powered solutions help organizations analyze huge amounts of data in real time so they can identify and predict digital service issues and resolve them before business activities or clients are affected.' 'Although AIOps receives less fanfare than other AI-powered technology such as ChatGPT,' Childress continued, 'its application helps organizations take the critical steps toward proactive management of digital services and move toward autonomous operations, which will require little to no human intervention.' Advanced AIOps capabilities are part of the cloud-native SolarWinds® Platform. All components of the SolarWinds Platform leverage these capabilities, including SolarWinds Observability and the company's service management solutions. Powerful SolarWinds AIOps was built to help businesses overcome today's paradox of having too much data and not enough insights. With AIOps-powered observability, organizations can integrate data from across complex hybrid IT environments, receiving the actionable, predictive intelligence they need to optimize performance, reduce costs, and take steps toward autonomous operations. Similarly, with AIOps-powered service management, companies can resolve service issues faster than ever before, reducing toil and relieving the pressure on end-user services teams. SolarWinds solutions provide maximum visibility into the state of any IT environment—whether it's on-premises or hybrid—while enabling fast and accurate performance analysis, anomaly detection, issue remediation, root cause analysis, and alert noise reduction. SolarWinds offers multiple AIOps-powered observability solutions to support customers no matter where they are on their cloud journeys. The company recently unveiled SolarWinds Observability, its first fully integrated, cloud-native offering supporting complex multi-cloud environments and featuring extensibility through a native open-source (OpenTelemetry) framework and third-party integrations. SolarWinds also introduced a new version of Hybrid Cloud Observability, which can be deployed in company data centers but seamlessly implemented in hybrid cloud environments, enabling customers to migrate from on-premises to software as a service (SaaS) at their own pace. Resources: Forrester, The Process-Centric AIOps Landscape, Q1 2023, February 21, 2023 (available to Forrester subscribers and for purchase) The SolarWinds Platform SolarWinds Observability SolarWinds Hybrid Cloud Observability About SolarWinds: SolarWinds (NYSE:SWI) is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks of) their respective companies.
Mid East Info
06-08-2025
- Mid East Info
Alibaba Cloud Named a Leader in Serverless Development Platforms Report - Middle East Business News and Information
Demonstrates strategic strength in serverless development through sustained innovation Hangzhou, China, August, 2025 – Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, has been named a Leader in The Forrester Wave™: Serverless Development Platforms, Q2 2025 report. The report assessed 11 vendors over six months, evaluating them across 21 criteria, including developer experience, partner ecosystem, API and event-driven integration, AI application development, and vision. Alibaba Cloud, with its Function Compute and Serverless App Engine product capabilities, achieved the highest score possible (5 points) in 9 out of 21 criteria including initialization and deployment, workload flexibility, observability, AI application development, innovation, among others. Jiangwei Jiang, Vice President, General Manager of Infrastructure Products, Alibaba Cloud, said: 'For us, this recognition from Forrester reflects Alibaba Cloud's continued focus on advancing serverless development. The development of AI applications remains a priority in our serverless solutions, as we strive to combine innovative cloud technologies with reliable customer support—helping businesses of all sizes adopt the latest advancements for their growth.' The report stated that Alibaba Cloud's platforms, including Function Compute and Serverless App Engine, deliver scalable event-driven computing with strong integration across the Alibaba ecosystem. As a market front-runner in China and the broader APAC region, Alibaba Cloud combines localized innovation with broad enterprise adoption. According to the report, Alibaba Cloud demonstrates strategic strength in serverless development through sustained innovation, including a commitment to open source and reinforcement of ecosystem growth. In terms of capabilities, Alibaba Cloud offers one of the most comprehensive serverless platforms in the market, with strong capabilities across initialization, deployment, and runtime flexibility. AI application development was a key focus area, with native support for model deployment and event-driven inference workflows. Constant Innovation in Serverless Solutions: Launched in 2017, Alibaba Cloud's Function Compute is a fully managed, event-driven compute service which alleviates users from managing their own infrastructure. Its secure and stable, pay-as-you-go platform is designed to simplify the computing experience to enable faster development and iteration of business logic and core code. Function Compute powers Alibaba Cloud's generative AI development platform Model Studio and open-source ModelScope Community with model inference and training support, as well as elastic invocation capabilities for Agent and MCP services. Alibaba Cloud Serverless App Engine (SAE) is the industry's first application-oriented serverless PaaS, providing a cost-effective and highly efficient one-stop application hosting solution. This Kubernetes-based cloud product combines the serverless architecture & the microservice model, allowing users to deploy an online application in any programming language to SAE within seconds by using source code, a code package, or a Docker image. Alibaba Cloud serverless solutions has supported over 10,000 enterprises worldwide across sectors including e-commerce, manufacturing, education, media and entertainment, internet, gaming, among others. About Alibaba Cloud: Established in 2009, Alibaba Cloud is the digital technology and intelligence backbone of Alibaba Group. It offers a complete suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, big data analytics, machine learning and artificial intelligence (AI) services. Alibaba has been named the leading IaaS provider in Asia Pacific by revenue in U.S. dollars since 2018, according to Gartner. It has also maintained its position as one of the world's leading public cloud IaaS service providers since 2018, according to IDC.
Mid East Info
31-07-2025
- Mid East Info
Red Hat Named a Leader in Multicloud Container Platforms by Independent Research Firm for 2025 - Middle East Business News and Information
Red Hat OpenShift is recognized for its robust capabilities in core Kubernetes areas, developer experience and enterprise-grade offerings Red Hat, the world's leading provider of open source solutions, has announced that it has been named a Leader in The Forrester Wave™: Multicloud Container Platforms, Q3 2025 report. Red Hat scored the highest among evaluated vendors in both the current offering and strategy categories. Red Hat attributes this recognition to its strong execution in the multicloud container platform market. According to the Forrester report, 'OpenShift is a good fit for enterprises that prioritize support, reliability, and advanced engineering, particularly in regulated industries such as financial services.' The report also notes that, 'customers consistently praise Red Hat's enterprise-grade offerings and support, especially for managed services…' Forrester's analysis found that 'Red Hat excels in core Kubernetes areas, offering robust operator options, powerful management, GitOps automation, and flexible interfaces via a GUI or command-line interface (CLI). OpenShift's SLAs of 99.95% for public cloud managed-service versions showcase Red Hat's capacity to engineer capabilities beyond those of native public cloud services.' Additionally, it states that, 'Developers will find just about everything they need with Red Hat's above-par scores in developer experience, service and application catalogs, microservices, service mesh, DevOps automation, and integration.' Red Hat is also applying its entire hybrid cloud stack — from the critical Linux foundation of Red Hat Enterprise Linux to optimize model serving and advanced inference — to support generative AI (gen AI) development and operations. Supporting Quotes Mike Barrett, Vice President & General Manager, Hybrid Cloud Platforms, Red Hat: 'Red Hat continues to provide the leading platform for organizations navigating the complexities of multicloud environments. Being named a Leader in The Forrester Wave™ for Multicloud Container Platforms reinforces our commitment to delivering robust, enterprise-grade solutions that empower our customers to innovate with confidence across their hybrid cloud footprints. Our focus on core Kubernetes capabilities, strong developer experience and strategic AI integrations positions us well for the evolving needs of the market. Sovereign cloud, coupled with the digital independence required to get the most from AI, have made multicloud investments a leading priority for our global customers. ' About Red Hat, Inc. Red Hat is the open hybrid cloud technology leader, delivering a trusted, consistent and comprehensive foundation for transformative IT innovation and AI applications. Its portfolio of cloud, developer, AI, Linux, automation and application platform technologies enables any application, anywhere—from the datacenter to the edge. As the world's leading provider of enterprise open source software solutions, Red Hat invests in open ecosystems and communities to solve tomorrow's IT challenges. Collaborating with partners and customers, Red Hat helps them build, connect, automate, secure and manage their IT environments, supported by consulting services and award-winning training and certification offerings. Forward-Looking Statements: Except for the historical information and discussions contained herein, statements contained in this press release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company's current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially. Any forward-looking statement in this press release speaks only as of the date on which it is made. Except as required by law, the company assumes no obligation to update or revise any forward-looking statements.
