I paid £300 for the perfect wedding cake but still cry looking at the snaps – what the woman delivered was a monstrosity
In a video, she admitted she was left 'shattered' after the three-tier dessert was delivered in separate parts and looked nothing like she had imagined.
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The wedding cake had simply been decorated with white icing and wasn't assembled ready for the big day.
TikTok user @brunarobertson shared: "Nothing can hurt me... I will never forget how my cake lady nearly ruined the most important day of my life, this cake cost me £300.... She delivered it late & in 3 pieces and just told us to 'put it together...'
"This is how she delivered... I still cry looking at these pictures because I had an image of our cake & us cutting it, to me it was the most important part of the ceremony and she absolutely ruined it.
'When I got to the venue and I saw the cake, my heart literally sunk and I wanted to cry, it was too late to do anything about it as the guests were walking in - she really ruined the cake part.
'Every time I walked past that cake I felt rage and sadness, like that cake put me in a foul mood on my wedding day!'
The bride said her aunt had tried her best to 'fix' the cake - which reminded her of the Leaning Tower of Pisa - for the ceremony, and admitted: 'If it wasn't for her I would have been so devastated.'
She continued: 'The cake is not at all what I imagined, it was falling apart!
'This woman is someone I will always carry in my heart, £300 down the drain & I was honestly shattered!"
Thankfully the aunt was able to assemble the cake and add some flowers to make it look pretty for the cake cutting.
However, the bride said the experience wasn't at all what she had wanted on her special day.
I'm horrified by what an Etsy seller did to my beautiful wedding bouquet - people agree it looks 'awful & tacky'
Many people were quick to comment on the video, with many offering support.
One said: 'This is absolutely ridiculous, as a professional baker who sets up and delivers tiered cakes I cannot believe this!
'I hope you received a full refund! Shocking!'
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A second added: 'This was your wedding something you've dreamed of, you paid money and didn't receive what you asked for, people take things out of context, I'm sorry you had to deal with that.'
The bride replied: 'I get that there are worse problems with the world, I fully understand that it was a privilege to have a wedding but I'm also entitled to feel upset about it.'
However, one said: 'If this was 'the most important part of your wedding day' you're missing the point of getting married.'
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