
Costco members rejoice after stores make big changes to improve its gas stations
Costco has extended the hours of its gas stations and tacked on more pumps, causing fuel sales to soar and delighting loyal customers fed up with languishing in mile-long gasoline lines.
The big-box retailer announced in a Facebook post several months back that the gas stations will now be open from 6 a.m. to 10 p.m. Monday through Friday, 6 a.m. to 8:30 p.m. on Saturday, and 6 a.m. to 7:30 p.m. on Sunday, Fox News reported.
However, those hours could vary for refueling stations in California and Hawaii.
'Costco remodeled their gas station, and I love it. It's so spacious and each lane has an extra pump,' wrote one satisfied customer on X. 'Been there twice now. Late evening and early afternoon. No lines!! In and out.'
Robert Gauthier/Los Angeles Time
'We also extended our gas station hours during the quarter to make filling up at Costco more convenient for our members,' Costco CEO Rob Vachris told investors during the company's first-quarter earnings call, the Daily Mail reported. 'Generally, our stations are now staying open an hour later than they did previously, with some opening earlier as well.'
Costco also expanded the number of its diesel depots, which are located at Costco Warehouses and are only available to Costco members and Costco Shop Card customers, per the company's site.
These changes reportedly paid financial dividends for the retail giant.
During Costco's third-quarter earnings call last week, Vachris said that the company had experienced two of its 'all-time highest gallon weeks' in the U.S. in April, which he attributed to 'expanded gas station hours, new gas station openings and lower prices at the pump.'
Costco devotees understandably seemed thrilled with the changes.
'Costco remodeled their gas station, and I love it. It's so spacious and each lane has an extra pump,' wrote one satisfied customer on X. 'Been there twice now. Late evening and early afternoon. No lines!! In and out.'
'Found out that the gas station at COSTCO opens at 6AM,' exclaimed another. 'It's on my way to work. No lines and top tier gas for 2.48.'
Costco's chief financial officer, Gary Millerchip, noted 'an improvement in overall usage of the gas station.'
'It's early days, of course, but so far, we've been pleased by the member response,' he said.
Fuel sales reportedly comprised 12% of total sales for the big-box giant last year.
Their affordable gas prices — which are often between 5 and 25 cents cheaper than other stations — and accessible diesel options have been a major incentive for memberships.
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