
Beyond Content: Three Ways AI Is Changing Online Marketing
Signange of AI (Artificial Intelligence) is displayed during the MWC (Mobile World Congress), the ... More world's biggest mobile fair, in Barcelona on March 3, 2025. Surrounded by investment and innovation projects, the Mobile World Congress (MWC) kicks off today in Barcelona amid a context of euphoria but also tensions over artificial intelligence (AI), whose rapid advancement is shaking up the tech sector. (Photo by Manaure Quintero / AFP) (Photo by MANAURE QUINTERO/AFP via Getty Images)
mpactful in other areas of marketing, such as the three outlined below. While there are many other aspects of AI in marketing (such as lead selection and customer sentiment assessment), the three noted below represent keys to why AI competence is now at the center of making your business visible and successful in the online world.
Getting An AI To Like You
In the online world, your visibility depends on the opinion that various AIs have about your content, your website and your company. Take, as an example, Google Ads:
But Which AI?
The arrival of generative AI, particularly as a challenger to search, has opened up a new set of AI's whose good opinion you should court as a business. They include any general purpose language model (like ChatGPT, Claude, etc.) that users may go to for opinions rather than going to a search engine as they would have before. The search engine introducing such answers within itself can further change the nature of business advertising.
Boosting Your AI Game with AI
As with most things, where there is an AI, there is counter-AI. You can use AI (augmented by your domain knowledge, skills and intelligence) to generate favorable interactions with the AIs that decide your fate in online environments. For our running example of Google Ads, there are countless tools that will analyze your bidding strategy, ad content and more, digesting the numerous metrics provided by Google Ads into a simpler strategic direction. Another option is to consult AIs like ChatGPT that can present guidance for how to configure other AIs like Google Ads. Or you can just chat with Google Ads itself - there is a bot for that.
Takeaways
So what does this all mean? The key takeaways, as I see them, are:
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