Power struggles: KwaZulu-Natal businessman battles Jaguar Land Rover over electric I-PACE woes
Image: Supplied
A KwaZulu-Natal businessman says he intends to sue Jaguar Land Rover (JLR) after experiencing months of problems with his electric Jaguar I-PACE.
Clive Lander said he bought the car after falling in love with electric vehicles. 'This would've been my third electric car, and I believe once you change to electric you never go back, but I will never go back to Jaguar.'
Lander said he drove the vehicle problem-free for the first 60,000 km, but the first permanent fault appeared on 29 August 2024. 'In our case, our car indicated a faulty battery pack, the charge limit was at 72% and we also didn't get the correct travel distance before the battery would die. After researching I found that these are known to catch fire and worldwide have been bought back by JLR... Except in South Africa.'
He added that checking his VIN number showed the vehicle matched others recalled internationally. 'I sent the car to the dealership, we waited almost six months to have it repaired, I will however say that they gave me a loan vehicle because it was still under warranty.'
Lander said he requested a warranty extension due to the manufacturing fault but was denied. After driving 25,000 km post-repair, the car again experienced problems.
'This time around we didn't get the full drive out of the car and now it was out of warranty.
'The car has been standing at the dealership for three months and the total cost to get a new battery pack is R550,000. This is why I want them to rather buy the car for the purchase price and am engaging with lawyers to get this on paper. However there is currently a holdup with documentation.'
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The warning in the Jaguar
Image: Supplied
'What I can't understand is that other countries recalled this car with matching VINs, because there were cases where the car had caught fire in a garage.
'JLR say they have a 8 year/160 000km warranty on the battery, however they do not seem to be willing to honour this.
'Why is this not happening in South Africa? I am not also doing this only for myself but for the next person who might be sitting with the same problem and maybe, just maybe, their warning light does not warn them in time like mine did…'
Jaguar Land Rover has confirmed that there is currently no active recall campaign in South Africa related to Jaguar I-PACE vehicles. 'All service actions in relation to this specific vehicle have been complete for some time,' the company said.
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Clive Landers Jaguar I PACE Image: Supplied A KwaZulu-Natal businessman says he intends to sue Jaguar Land Rover (JLR) after experiencing months of problems with his electric Jaguar I-PACE. Clive Lander said he bought the car after falling in love with electric vehicles. 'This would've been my third electric car, and I believe once you change to electric you never go back, but I will never go back to Jaguar.' Lander said he drove the vehicle problem-free for the first 60,000 km, but the first permanent fault appeared on 29 August 2024. 'In our case, our car indicated a faulty battery pack, the charge limit was at 72% and we also didn't get the correct travel distance before the battery would die. After researching I found that these are known to catch fire and worldwide have been bought back by JLR... Except in South Africa.' He added that checking his VIN number showed the vehicle matched others recalled internationally. 'I sent the car to the dealership, we waited almost six months to have it repaired, I will however say that they gave me a loan vehicle because it was still under warranty.' Lander said he requested a warranty extension due to the manufacturing fault but was denied. After driving 25,000 km post-repair, the car again experienced problems. 'This time around we didn't get the full drive out of the car and now it was out of warranty. 'The car has been standing at the dealership for three months and the total cost to get a new battery pack is R550,000. This is why I want them to rather buy the car for the purchase price and am engaging with lawyers to get this on paper. However there is currently a holdup with documentation.' Video Player is loading. Play Video Play Unmute Current Time 0:00 / Duration -:- Loaded : 0% Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Advertisement Next Stay Close ✕ Ad loading The warning in the Jaguar Image: Supplied 'What I can't understand is that other countries recalled this car with matching VINs, because there were cases where the car had caught fire in a garage. 'JLR say they have a 8 year/160 000km warranty on the battery, however they do not seem to be willing to honour this. 'Why is this not happening in South Africa? I am not also doing this only for myself but for the next person who might be sitting with the same problem and maybe, just maybe, their warning light does not warn them in time like mine did…' Jaguar Land Rover has confirmed that there is currently no active recall campaign in South Africa related to Jaguar I-PACE vehicles. 'All service actions in relation to this specific vehicle have been complete for some time,' the company said.
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