logo
KTMB launches KITS Style SuperApp for seamless digital transport

KTMB launches KITS Style SuperApp for seamless digital transport

The Sun13-07-2025
KUALA LUMPUR: Keretapi Tanah Melayu Berhad (KTMB) has unveiled the KITS Style SuperApp, transforming its Integrated Ticketing System into a comprehensive Mobility-as-a-Service (MaaS) platform.
The upgrade aims to streamline public transport while integrating daily lifestyle needs within a fully digital ecosystem.
Transport Minister Anthony Loke highlighted the app's multifunctionality, stating, 'KITS Style offers a variety of services, such as purchasing ETS, KTM Komuter and Shuttle Tebrau tickets, booking flights and hotels, paying utility bills, renewing vehicle insurance, transferring money, shopping online and planning trips via the KITS AI Journey Planner.'
The system, initially launched in August 2020, now evolves beyond ticketing to become a one-stop digital solution.
Developed through a cost-neutral partnership with ManagePay Systems Berhad (MPay), the app exemplifies public-private collaboration.
Loke noted, 'This is a good example of a government agency leveraging strategic collaboration with the private sector to implement complex digital projects that bring huge benefits to the people.'
KTMB is also set to introduce the KITS Style Mastercard Prepaid Card in September, the first open-loop transit card in Malaysia and ASEAN issued by a rail operator.
The virtual card is already accessible via the app, enabling secure cross-border travel and payments. - Bernama
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Passengers Upset Over Aerotrain Breaking Down Again; KLIA Issues Apology
Passengers Upset Over Aerotrain Breaking Down Again; KLIA Issues Apology

Hype Malaysia

time2 hours ago

  • Hype Malaysia

Passengers Upset Over Aerotrain Breaking Down Again; KLIA Issues Apology

One of the most talked-about issues at Kuala Lumpur International Airport (KLIA) continues to be its aerotrain service. The system, designed to provide seamless connectivity between the main terminal and the satellite terminal, had its reopening delayed to July due to repeated breakdowns. However, just days after the relaunch, the service faced yet another disruption; this time attributed to ageing infrastructure. Unsurprisingly, the incident left many passengers frustrated. Unfortunately, it seems there is still much room for improvement, as the aerotrain reportedly broke down again yesterday (Monday, 4th August). Here's what happened: A Twitter user, @afiqmukhtar, took to the platform to share his experience at KLIA. According to the passenger, a malfunction forced passengers to rely on shuttle buses to move between terminals. 'KLIA's aerotrain broke down again? It costs millions to fix, but it still can't hold passenger capacity? What's going on here?' he wrote, tagging Prime Minister Anwar Ibrahim, Transport Minister Anthony Loke, and Malaysia Airports Holdings Berhad (MAHB) in the post. Another passenger affected by the incident told China Press that he did not expect the aerotrains to face a disruption prior to takeoff. Later the same day, KLIA issued an official apology, stating: 'We apologise to passengers who were impacted by a technical issue affecting the Aerotrain this morning. At 10:30am, a door malfunction resulted in a temporary pause in operations for 15 minutes.' The airport added that service resumed at approximately 11:01am and operations have since returned to normal. However, the statement did little to dispel public doubt or dissatisfaction. Some netizens pointed out inconsistencies in the timeline, questioning how a 15-minute disruption could span from 10:30am to 11:01am. Others criticised the lack of noticeable improvements, despite millions being spent on investments and repairs. While technical issues are not uncommon, their frequent recurrence is both concerning and highly inconvenient for many travellers. Hopefully, such incidents can be minimised in the near future, or at the very least, occur far less frequently than they do now. Sources: Twitter (1)(2), FMT, TheStar, Facebook (1)(2), TRP, Chinapress

KLIA apologises for pause in Aerotrain services
KLIA apologises for pause in Aerotrain services

Free Malaysia Today

time18 hours ago

  • Free Malaysia Today

KLIA apologises for pause in Aerotrain services

A photograph taken by @afiqmukhtar and posted on X this morning of the breakdown in the Aerotrain services at KLIA. (X pic) PETALING JAYA : Kuala Lumpur International Airport (KLIA) has issued an official apology for the temporary pause in Aerotrain operations this morning. In a post on X this evening, KLIA explained that the 15-minute delay was caused by a door malfunction, and shuttle buses were deployed during that time to maintain connectivity. 'Services resumed at 11.01am and operations are now back to normal. Thank you for your patience,' it said on its official @KLIA_my account. X user @afiqmukhtar had highlighted the service disruption at 10.52am, asking why the Aerotrain had 'broken down again'. 'Millions (spent for) repairs but it still cannot hold passengers to capacity. What is this?' he said, also tagging Prime Minister Anwar Ibrahim, transport minister Loke Siew Fook, and Malaysia Airports Holdings Bhd (MAHB) in his post. MCA Youth secretary-general Saw Yee Fung later called on the transport ministry to set up a special task force to investigate the true cause of the service's problems. 'According to news reports, the driverless train's services returned to operations after undergoing upgrading work worth RM456 million, with its operations having been suspended for 28 months. 'Nevertheless, its repeated disruptions within the past month are disappointing and unacceptable,' she said. On July 2, Facebook user Ahmad Ramadzan Soid posted that one of the trains had broken down, while other netizens said a passenger had caused the train's door to jam. On July 4, travel blogger CK Ng posted that the trains were not in service, with passengers being transported to the airport's satellite terminal by bus instead. MAHB explained that the lack of service on July 4 was due to one of the drainage pumps experiencing a technical fault amid heavy rainfall, preventing the automatic removal of accumulated water. Loke attributed the rainwater issue to the airport's legacy facilities, and denied the problem was in the Aerotrain's design. 'The incident was neither caused by any weakness in the new Aerotrain system itself, nor because the train 'cannot withstand heavy rain' as some quarters have suggested. 'When the pump failed to operate as designed, rainwater accumulated in the tunnel and reached a safety threshold, automatically activating the Aerotrain's safety systems to suspend operations as a precaution,' he said. Loke said the two incidents 'demonstrate the integrity and reliability of the new Aerotrain's safety systems', and that the new Aerotrain assets are 'built to meet international standards and are operating well'. The new Aerotrain services began on July 1, involving three trains with a maximum capacity of 270 passengers each.

KLIA Aerotrain breaks down again after RM456mil upgrade
KLIA Aerotrain breaks down again after RM456mil upgrade

The Sun

timea day ago

  • The Sun

KLIA Aerotrain breaks down again after RM456mil upgrade

THE country's Kuala Lumpur International Airport (KLIA) faces fresh embarrassment as its newly upgraded aerotrain experienced its second malfunction since resuming operations on July 1, leaving travelers stranded and questioning the effectiveness of the RM456 million renovation project. Social media user @afiqmukhtar highlighted the incident on X (formerly Twitter), sharing images of frustrated passengers walking toward airport exits after the aerotrain failed to transport them between Terminal 1's Main Terminal and Satellite Building. The disgruntled passenger tagged Prime Minister Anwar Ibrahim, Transport Minister Anthony Loke, and Malaysia Airports Holdings Berhad (MAHB) in his post, expressing anger over the system's repeated failures despite the massive financial investment. According to China Press, a passenger said that shuttle bus services were deployed to transport passengers during the disruption. The passenger identified only as Zhang mentioned being en route to Hong Kong when the unexpected breakdown occurred. At the of writing MAHB has yet to issue any response to the latest incident. This marks the second major disruption since the aerotrain's highly anticipated return to service, with the first breakdown occurring just one day after the July 1 relaunch. The initial malfunction was initially attributed to a passenger allegedly holding doors open, causing the system to jam. However, MAHB later clarified that water accumulation in the tunnel due to heavy rainfall was the actual cause, necessitating manual clearing operations and safety inspections before services could resume. The aerotrain system, which had been KLIA's primary internal transport link since 1998, was out of service from early 2023, forcing passengers to rely on shuttle buses for connectivity between the main terminal and satellite building used primarily for international flights. The recurring technical issues have raised serious questions about the upgrade project's execution and the system's long-term reliability, particularly given the substantial public investment involved.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store