150 SpiceJet flyers stuck for over 2 hours in aircraft with faulty AC
Pune: Over 150 passengers booked on a SpiceJet flight from Delhi to Pune experienced significant inconvenience and frustration on Monday after being confined to the aircraft for more than two hours post-boarding.
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Adding to the discomfort, passengers reported that the air conditioning system in the aircraft was malfunctioning, leading to a suffocating and uneasy atmosphere for some onboard.
According to Akash Chaturvedi, one of the affected passengers, the flight (SG-477) was originally scheduled to depart from Delhi around 3.25pm and arrive in Pune at 5.35 pm. Chaturvedi stated that they boarded the aircraft around 3pm.
"We simply remained seated, but the aircraft did not take off. Numerous passengers inquired about the delay, but we received no clear explanations. The situation soon began to deteriorate," Chaturvedi recalled.
With no answers from the cabin crew, Chaturvedi said improper air conditioning became a major problem for many flyers. "Many senior citizens were on the flight, and they began to panic. They started to feel exhaustion and breathing issues.
Around 5.30 pm, the cabin crew suddenly asked everyone to deboard, stating that there was a technical issue. They could have told us this earlier and shifted the flyers to the terminal building much earlier," he said.
Talking about the whole episode, SpiceJet spokesperson said, "SpiceJet flight SG-477 scheduled to operate from Delhi to Pune was delayed due to a last minute technical issue in the aircraft. While SpiceJet technicians were trying to resolve the issue, it took longer than anticipated and the passengers were eventually deboarded.
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Passengers were assisted throughout and were served with refreshments."
The total delay in flight was over 6 hours. The boarding again happened at 8.40pm, but the aircraft did not take off. "The cabin crew informed us that since refreshments are being loaded into the aircraft, the flight would take off by 9.40pm."
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