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Work underway to address issues at Willow Park, Mancot

Work underway to address issues at Willow Park, Mancot

Leader Live3 hours ago
Earlier this year, the Leader reported on the struggles faced by residents of Willow Park at Mancot.
They had set up a petition with the aim of putting an end to 'excessive and unfair' water charges, which left residents paying significantly more than the national average.
Most homes/static caravans house just one or two residents and have little to no garden space, yet residents have been charged over £68 a month for water, far exceeding the national average of £39.42.
Residents were caught up in a dispute with park owner Wyldecrest, and Welsh Water, over who was responsible for massive leaks at the site.
Now, Wyldecrest owner, Alfie Best - who was the subject of TV documentary Gypsy Billionaire - has agreed to fund new pipework at the site, with construction work already underway.
That is news which has come as a relief to many, including residents association chairman Ken Pierce.
He said: 'This has been something that has been disputed for some time but it was only when we had some water meters installed showing the real cost of use was around £15 a month that the message finally sunk in.
'That and the fact Wyldecrest have a new and approachable maintenance director Ed Gummery means we have now got to a situation of having new pipes laid which we hope will prevent further massive leakage."
Meanwhile the owners of the 159 homes at Queensferry are continuing to press for water meters to be installed.
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Councillor Sam Swash, who represents Mancot has successfully petitioned the Senedd, the Welsh Government, who will discuss the matter in September.
He said: "This isn't just a local issue. It is a systemic problem facing park home residents across Wales. Park home residents do not have a legal right to request a water meter from their supplier.
"This leaves them at the mercy of site owners who can neglect their responsibilities whilst forcing residents to pick up the tab.
"Water companies, as service providers, have a duty to ensure fair treatment for customers and prevent the waste of a precious resource."
A spokesperson for Wyldecrest Parks said: "We are pleased to confirm that work is well underway to upgrade the pipework at Willow Park and we are committed to ensuring a long-term solution for residents.
"We continue to work closely with the Residents Association and appreciate the constructive dialogue that has helped move things forward."
Welsh Water previously said: "We appreciate the concerns of the residents on sites such as these but this is an issue between them and their landlords.
'The water network on sites is usually private so any leakage beyond our pipe and meter is not the responsibility of Welsh Water.
'The billing agreement between tenants and landlords is a private matter for them.'
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Work underway to address issues at Willow Park, Mancot
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Leader Live

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Work underway to address issues at Willow Park, Mancot

Earlier this year, the Leader reported on the struggles faced by residents of Willow Park at Mancot. They had set up a petition with the aim of putting an end to 'excessive and unfair' water charges, which left residents paying significantly more than the national average. Most homes/static caravans house just one or two residents and have little to no garden space, yet residents have been charged over £68 a month for water, far exceeding the national average of £39.42. Residents were caught up in a dispute with park owner Wyldecrest, and Welsh Water, over who was responsible for massive leaks at the site. Now, Wyldecrest owner, Alfie Best - who was the subject of TV documentary Gypsy Billionaire - has agreed to fund new pipework at the site, with construction work already underway. That is news which has come as a relief to many, including residents association chairman Ken Pierce. He said: 'This has been something that has been disputed for some time but it was only when we had some water meters installed showing the real cost of use was around £15 a month that the message finally sunk in. 'That and the fact Wyldecrest have a new and approachable maintenance director Ed Gummery means we have now got to a situation of having new pipes laid which we hope will prevent further massive leakage." Meanwhile the owners of the 159 homes at Queensferry are continuing to press for water meters to be installed. TOP STORIES Llangollen's historic Hand Hotel has been sold to an international buyer Councillor Sam Swash, who represents Mancot has successfully petitioned the Senedd, the Welsh Government, who will discuss the matter in September. He said: "This isn't just a local issue. It is a systemic problem facing park home residents across Wales. Park home residents do not have a legal right to request a water meter from their supplier. "This leaves them at the mercy of site owners who can neglect their responsibilities whilst forcing residents to pick up the tab. "Water companies, as service providers, have a duty to ensure fair treatment for customers and prevent the waste of a precious resource." A spokesperson for Wyldecrest Parks said: "We are pleased to confirm that work is well underway to upgrade the pipework at Willow Park and we are committed to ensuring a long-term solution for residents. "We continue to work closely with the Residents Association and appreciate the constructive dialogue that has helped move things forward." Welsh Water previously said: "We appreciate the concerns of the residents on sites such as these but this is an issue between them and their landlords. 'The water network on sites is usually private so any leakage beyond our pipe and meter is not the responsibility of Welsh Water. 'The billing agreement between tenants and landlords is a private matter for them.'

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