All Covered and Clerk Chat Partner to Deliver Comprehensive Unified Communications with Integrated SMS
BUSINESS WIRE)-- All Covered, a subsidiary of Konica Minolta and a national managed IT services provider, today announced a strategic partnership with Clerk Chat, a leading two-way conversational messaging platform powered by an agentic AI system. This collaboration will enable All Covered to integrate SMS and other messaging channels into its unified communications offerings, providing its large enterprise customer base with a complete suite of communication tools.
"Partnering with Clerk Chat allows us to enhance our unified communications stack with a powerful and versatile messaging solution."
All Covered currently delivers a wide range of unified communication services, including voice solutions, contact center capabilities, voicemail, and video collaboration. This partnership with Clerk Chat addresses a gap by adding comprehensive business messaging capabilities, a communication channel increasingly vital for engaging with today's customers.
"Our goal at All Covered is to provide our clients with the most comprehensive and effective communication solutions to drive their success," stated Aaron Fitzgerald, Director of UC Sales and Customer Success for All Covered. "Partnering with Clerk Chat allows us to enhance our unified communications stack with a powerful and versatile messaging solution. The integration of SMS, along with Clerk Chat's innovative AI capabilities, will enable our enterprise customers to build stronger relationships with their clients and streamline their communication workflows."
With Clerk Chat, All Covered's customers can now leverage two-way conversational messaging across SMS, WhatsApp, and RCS, all within a single, intuitive platform. Clerk Chat's unique agentic system utilizes multiple AI agents that work collaboratively to automate and scale customer interactions.
These purpose-built, on-brand agents can handle frequently asked questions, qualify leads, manage appointment follow-ups, and more, seamlessly updating CRM systems such as Salesforce and HubSpot. When necessary, these AI agents can intelligently escalate conversations to human agents, ensuring a smooth and efficient customer experience.
"Businesses need to connect with their customers on their preferred channels, and messaging is a cornerstone of that strategy," said Alexander Haque, CEO and cofounder of Clerk Chat. "We are thrilled to partner with All Covered to empower their enterprise clients with our advanced messaging platform and AI agent technology. Together, we are providing a truly unified communication experience."
The integration of Clerk Chat into All Covered's offerings brings voice and advanced messaging into a user-friendly platform - eliminating the need for multiple tools, simplifying communication management. For businesses in regulated industries, built-in eDiscovery tools like Smarsh and Global Relay provide an added layer of compliance and security.
About All Covered:
All Covered, a division of Konica Minolta, is a leading provider of managed IT services and solutions for organizations across North America. All Covered leverages decades of collective industry experience, ranging from IT consulting to cybersecurity and cloud, to empower businesses across various industries including healthcare, legal, finance, and government with cutting-edge technology solutions. Over the years, they have built a track record of success in delivering robust technology infrastructure solutions that transform the way teams operate. For more information, please visit: https://www.allcovered.com/solutions/unified-communications.
Clerk Chat is a two-way, conversational messaging platform that utilizes an agentic AI system to scale customer conversations. Its purpose-built AI agents can handle FAQs, qualify leads, follow up on appointments, and more, all while integrating with popular CRM systems. Clerk Chat supports messaging across SMS, WhatsApp, and RCS from a unified interface and integrates with collaboration tools like Microsoft Teams, Webex, and Zoom. Clerk Chat also offers connectivity to eDiscovery tools for compliance-focused businesses. Learn more by visiting: clerk.chat.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Bloomberg
18 hours ago
- Bloomberg
Coller Says Cybercriminals Posing as the PE Secondaries Firm
By Preeti Singh and Save Secondaries investor Coller Capital said cybercriminals are exploiting its brand to tout questionable investment opportunities, in some cases masquerading as senior figures at the private-assets firm. Cybercriminals have created fake websites made to look like Coller Capital's site and fraudulent WhatsApp groups that often involve cryptocurrency scams, the firm said in a disclaimer on its website labeled 'important notice.'
Android Authority
20 hours ago
- Android Authority
This Android notification exploit could trick you into opening some very unfriendly links
Joe Maring / Android Authority TL;DR A bug in Android notifications can cause the 'Open link' button to open a different link than the one displayed. Hidden characters in the messages can confuse the system, causing it to open a link that only makes up a part of the one in the displayed notification. Until Google issues a fix, it's safest to avoid using the 'Open link' button and open links manually in the app. You might want to think twice before tapping that link in your Android notifications, even if it looks safe. A newly discovered bug means that the link you see in the notification might not be the one you're actually opening, and the potentially dangerous consequences are apparent. In a clear and detailed blog post, Security researcher Gabriele Digregorio lays out how Android's 'Open link' button — the one that shows up in notifications from apps like WhatsApp, Instagram, or Slack — can be manipulated to send users to a completely different website than the one shown. The trick involves inserting hidden Unicode characters into a message, which can fool Android into reading the text differently when deciding which part of the notification text is the link. For example, the system might show you a link to but when you tap 'Open link,' it subtly takes you to instead. That's exactly what happened in one test, where an invisible character was used to split the word into two. Android displayed the full address in the notification as if it were legit, but treated only the second part ( as the actual link. Digregorio demonstrates this example in the YouTube video below. It's easy to see how this could be used to trick people into visiting phishing sites, or even to trigger actions inside apps via deep links. One example in Digregorio's report shows a WhatsApp link that opens a chat with a preset message. This is a legitimate WhatsApp feature, but it's potentially risky if used deceptively. In theory, apps should always ask for confirmation before carrying out any action triggered by a link. However, some don't, which means tapping the wrong link could launch something instantly. Google was notified about the bug in March but hasn't patched it yet. In correspondence with the researcher, Google assessed the issue as moderate severity, which appears to mean it will be addressed in a future update, but doesn't warrant a separate and immediate security patch. At the time of the blog's publication on Wednesday, the issue still affected phones running Android 14, 15, and 16, including the Pixel 9 Pro. iPhones behave differently, highlighting suspicious links more clearly, but similar tricks are technically possible. Until a fix arrives, the safest option is to avoid tapping these notification-generated links altogether. If something looks important, open the app directly instead, and double-check any links before you visit them. Got a tip? Talk to us! Email our staff at Email our staff at news@ . You can stay anonymous or get credit for the info, it's your choice.
Yahoo
21 hours ago
- Yahoo
Canadian Securities Administrators encourage Canadians to look out for deceptive social media investment scams
CALGARY, AB, June 13, 2025 /CNW/ - In recognition of World Elder Abuse Awareness Day (WEAAD) on June 15, 2025, the Canadian Securities Administrators (CSA) is encouraging Canadians to connect with older adults in their lives to talk about the growing trend of artificial intelligence (AI) and social media investment scams targeting seniors. "Older Canadians are often the target of financial scams and, more recently, fraudsters have been using AI to make the ads appear legitimate," said Stan Magidson, Chair and CEO of the Alberta Securities Commission and Chair of the CSA. "By asking questions and starting important conversations about the warning signs of scams, we can help support the financial wellbeing of the seniors in our lives." Scams leverage AI to create seemingly credible ads and online profilesScam artists commonly target older Canadians with fake investment opportunities online. Taking advantage of advertising channels through social media platforms, and the openness of people to new relationships fostered through dating or friendship apps, fraudsters can easily and quickly create online personas to deceive and manipulate potential victims with realistic-looking investment opportunities. The CSA urges older Canadians and their loved ones to remember the following tips: Avoid investment opportunities promoted online, especially those seemingly endorsed by celebrities or political figures or those that advertise lucrative, easy or quick returns. Imagery, video and voices can be easily generated with AI to look and sound real. Be cautious of online investing groups claiming to be run by investment professionals. Fraudsters will commonly direct potential victims to move their communications to chat groups created on WhatsApp, Telegram and Discord to keep conversations private and harder to trace. Be mindful of any new online connection, acquaintance or perceived love interest who asks probing questions about your finances or plays off your anxieties or fears when offering you an unrequested investment opportunity. All investment firms and their advisors in Canada are required to ask each of their clients to name a Trusted Contact Person (TCP). Sharing the name of someone you consider to be a trusted contact can help protect your accounts and give you peace of mind. Any individual or firm offering you investments needs to be registered with provincial or territorial securities regulators. You can check registration at but remember that images, voice calls and video meetings can be AI manipulated. It is strongly advised that you do not send money to anyone you have not met in person or whose identity you cannot confidently validate. Foster awareness and digital literacy AI continues to evolve rapidly, and so do the scams that use this technology. To safeguard your financial accounts and empower yourself and those you care for, the CSA recommends taking time to learn how AI is being used across the digital landscape for investing purposes. The CSA has a number of investor tools and resources available online to help Canadians become more informed investors. Investors can follow @CSA_News on X (formerly Twitter), @ on Facebook and subscribe to the CSA's Investor Alerts. Suspect you or someone you know is a victim of an investment scam?If you feel like you or someone you know has been approached or is a victim of fraudulent investment, contact your local securities regulator. The CSA, the council of the securities regulators of Canada's provinces and territories, co-ordinates and harmonizes regulation for the Canadian capital markets. For media inquiries: Ilana KelemenCanadian Securities Administratorsmedia@ SOURCE Canadian Securities Administrators View original content to download multimedia: Sign in to access your portfolio
