The Real Cost Of Manual Accounting For SMBs

Forbes

28-07-2025

Nick Chandi is the CEO of Forwardly, an award-winning B2B payment platform that helps US businesses send and receive payments faster.
Why, still, won't manual accounting die? AI tools and cloud finance have taken over the world, and you'd think spreadsheets would've gone extinct by now. But for millions of small businesses, the ledger still lives in Excel, and the receipts still pile up in glove compartments. Why?
It comes down to something simple: habit, often disguised as control. Many small and medium-sized business (SMB) owners started using spreadsheets, and they worked, so they stuck with them. Over time, that familiarity turned into false confidence. According to a study by SMB Group, 50% of small businesses still rely on spreadsheets for core financial functions, despite having access to low-cost digital tools.
Many small businesses still struggle to hire or retain accounting staff, and hence, with limited internal resources, the business owner or office manager ends up doing the books manually.
Moreover, many vendors and banks still operate on slow, paper-based systems, where paper checks, PDF invoices and faxed purchase orders are surprisingly common. The result? A finance back-office riddled with manual touchpoints, all stitched together with Ctrl+C and Ctrl+V.
Manual accounting is more expensive than you think.
Manual accounting may not show up as a line item, but it drains time, money and momentum in ways most SMBs overlook. The cost spikes fast when you factor in multiple team members or add in rework and burnout.
Goldman Sachs says the average small business shells out about $22 for every manually handled bill, but that figure drops to roughly $6.90 once automation joins the party.
That means for an SMB pushing 1,000 invoices a month, at roughly $22 per manual invoice versus $6.90 with automation, you're burning about $15.10 extra each time. That's $15,100 every month, or $181,200 a year, gone before you even count late fees.
Now, picture a 15-person agency shuffling 750 invoices monthly. Manual processing alone costs $16,500, whereas automation would run $5,175, saving $11,325 a month. Layer on the office manager's 20 hours of vendor-payment grunt work (approximately $1,000 in salary) plus early-pay discounts missed and the odd late fee, and the firm easily squanders well north of $135,000 annually.
These aren't fixed costs—they're leaks—and software can plug every single one.
There's a hidden cost to errors, rework and penalties.
Manual accounting doesn't just waste time—it invites errors, penalties and fraud. With a 1% to 3% error rate, manual data entry can lead to dozens of mistakes per 1,000 transactions. One wrong digit in a bank account can delay payroll; a miscategorized expense might throw off your financials, often discovered too late.
The IRS isn't forgiving either. In 2025, missed 1099s cost $60 to $290 per form, and late partnership filings incur $255 per partner, per month. Major reporting errors can trigger a 20% penalty, or up to 75% if fraud is suspected; one missed deadline can cost more than an entire year of accounting software.
Without proper oversight, manual processes become a liability.
Here's what growth can look like on pause.
Manual accounting is like a growth blocker hiding in plain sight because it quietly eats away your team's time, focus and strategic capacity. According to Goldman Sachs, automating accounts payable alone can save finance teams 70% to 80% of their time.
And then there's morale: Fifty-eight percent of finance professionals want data entry off their plates. They didn't train in accounting just to push paper, and when that's all they're doing, they leave. So, while manual accounting might seem like a minor operational choice, it quietly erodes growth, drains talent and keeps your business stuck in second gear.
So, where do you start?
You don't need to make changes to your entire finance stack overnight. The best way is to fix one leak at a time. You can start with what's the most repetitive and error-prone, usually accounts payable or expense reconciliation. If you're still manually entering bills, chasing approvals via email or exporting CSVs to create reports, those are clear signs you've outgrown your current system.
Map out your current finance workflows and take the first step for this quarter. Write them down, who does what, using which tools, how often and where the bottlenecks live. This simple act would reveal inefficiencies no spreadsheet can hide.
Get your team on board and show them how much time and stress they'll save rather than pushing 'automation.' Don't make it sound like you're replacing people; explain that you're getting rid of the parts of the job no one really likes.
Just a heads-up: This will not be super easy. Switching systems comes with friction, learning curves, data migrations and the usual resistance to change. So, it's time you choose where to start, and the results will be seen in no time
Manual accounting is a silent tax you can't deduct.
Though manual accounting doesn't show up on your income statement, it's everywhere. It's in the hours your team spends reconciling receipts instead of refining your pricing strategy; the late penalties and missed discounts that quietly chip away at your margins; and the burnout you don't notice until your bookkeeper hands in their notice.
Most dangerously, it's the opportunities that never happen in the markets you don't expand into, and the insights you miss because your numbers are three weeks old and trapped in a spreadsheet. Yes, switching to automation takes effort. But staying manual costs more every day, in every department.
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