Cumberland Infirmary parking fines cancelled over error
As required, Mrs Gray, of Irthington, near Carlisle, paid each time she exited the site.However, within a few days she received letters notifying her she was being fined £70 - or £30 if paid within 14 days - due to having "no valid parking session".Her daughter also received a fine during the same period.
"I think it's disgusting," said Mrs Gray, who used to be a chaplain at the hospital."Parking these days is difficult enough if you're not tech-savvy, especially when people are visiting a hospital."This makes it even more stressful. To do this to people is awful."Mrs Gray appealed against her fines and was told they had been cancelled.
Incorrect penalties
The hospital trust and Parkmaven confirmed charges will be annulled for all and that anyone who has already paid will be reimbursed."We are aware of an error where a large number of people who parked at Cumberland Infirmary between 26th July and 4th August 2025 have been sent a letter incorrectly stating that they did not pay for parking," the trust said."This has understandably caused stress for those who have been incorrectly sent a Parking Charge Notice (PCN)."Parkmaven have stated the issue has now been resolved and have taken steps to ensure this does not happen again."In a statement published on the trust's website, the parking company said cancellation letters would be sent automatically and there would be no need to submit an appeal.
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