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Deadline nears for REAL ID requirement

Deadline nears for REAL ID requirement

Yahoo06-04-2025
Individuals have until May 7 to get a REAL ID to be able to board domestic airline flights or access federal buildings.
Beginning May 7 the new high-security form of identification might be needed to conduct personal or professional business.
Bethany Swinford, Muskogee Tag Agency office manager, said the REAL ID is mainly for federal use.
'You will use it mainly to fly, go into federal buildings that require a federal ID and military bases,' Swinford said. 'A non-real ID can be issued as a state ID or driver's license. Just a regular state ID will be used for identification purposes only. A regular driver's license will be used as normal just without the federal privileges.'
The most common use for the REAL ID will be for airplane travel. It will be required to board a domestic flight.
Service Oklahoma says on its web site that as of April 2 over two million READ IDs have been issued in the state.
'If you take a trip within the US, and you fly, you will be required to have a REAL ID after May 7,' Swinford said. 'If you are flying internationally you will need a passport.'
The appearance of a REAL ID is not that different from a non-REAL ID. The one major difference is the REAL ID is marked with a gold star in the upper right corner.
A REAL ID can be obtained at any Service Oklahoma location or license operator in the state.
Several forms of identification will be needed when applying for a REAL ID.
'Documents that are needed would be current passport — if you do not have a current passport you will need to provide a birth certificate,' Swinford said. 'You will need any name change documents. This would include marriage license, divorce decrees if you went back to a previous name and legal name changes through the court system. You will also need to provide two pieces of mail with your name and current physical address — no P.O. boxes.'
Swinford said people coming to the tag agency are asked in advance if they are there for a REAL ID.
'If you don't provide the documents needed or ask about the real ID, it may have just got missed,' Swinford said.
She also said the fees for the new card is the same as the old one, '$38.50 to renew or $25 to replace and then you get your discounts when you turn 62.'
'Those reduced rates to renew are $21.25 for 62, $17.50 for 63 and 13.75 for 64 and, of course, 65 is free. If you are needing to replace and you are 62-64 that is still $25.'
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North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale
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North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale

RALEIGH, N.C. (AP) — Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, according to agency reviews that also recommend major reforms. Elected Republican Auditor Dave Boliek on Monday released two audits totaling nearly 600 pages that scrutinize the DMV — the bane of motorists in many states. But long lines and frustrations are acute in the ninth-largest state. 'Our DMV affects the economy. It affects people having to take off of work unnecessarily. It takes our students out of the classroom,' Boliek told reporters. 'This has to be fixed and it has to be a top priority.' Constituent complaints, REAL ID brings problems to fore Boliek promised during last year's campaign to conduct a top-to-bottom review of the DMV if elected. Elected leaders' constituents have complained about the inability to book appointments online close to home and the struggles for their teenagers to complete driving tests. It's not unusual for customers to camp outside driver's license offices in the wee hours hoping to get seen later that day. Problems continued as federal REAL ID license security standards took effect in May. Erin Van Dorn of Holly Springs said at Boliek's news conference it took her and her teenage son four trips to the DMV — the last time 130 miles (209 kilometers) away in Mount Airy — to obtain his license. Information technology and staffing shortages were to blame. 'My son has missed a total of four days of school,' Van Horn said. 'It's just been a very big ordeal for us.' New Democratic Gov. Josh Stein's administration brought in former state legislator Paul Tine as the new Division of Motor Vehicles commissioner and has pledged a turnaround. Longer waits, continued examiner shortages A DMV performance audit Monday said average wait times for customers at the state's driver's license locations increased by over 15% since 2019 to 1 hour and 15 minutes. And close to 14% of the wait times lasted over 2 hours and 30 minutes — a 79% increase from 2019. And nearly half of all transactions by customers aren't happening at the license office closest to where they live. 'The employee experience has diminished as well,' Boliek said. The audit said there were 160 vacant license examiner positions as of April. And while the state's population has grown by 29% over the last 20 years, the number of examiner positions has grown by just 10%. Boliek's staff heard DMV employee complaints about burnout, security and low pay — average examiner position salaries were well below $50,000 last year. The audit attributes many problems to DMV's relationship to the Cabinet-level state Department of Transportation that oversees the agency. The auditor said DMV has undersized influence within DOT when it comes to decision-making and getting budget requests approved by the legislature. Agency independence among recommendations Boliek's most significant recommendation is for policymakers to consider turning DMV into an autonomous agency separate from DOT. Boliek said the recommendation is no slight upon Tine and current Teansportation Secretary Joey Hopkins, whom he said are taking steps toward reform. But he said a permanent change is needed to address situations where the commissioner and secretary don't cooperate as well. Other recommendations include creating a public online dashboard measuring keys performance goals and initiating nonconventional initiatives to reduce wait times and backlogs. Boliek said outside driving school instructors could administer road tests required of new drivers. The DMV could open 'pop-up' license offices at a vacant mall anchor store or create 'fast-pass' options for customers who pay extra to reach the front of the line. 'We can't keep doing things the same old way," he said. DMV, DOT chiefs back most recommendations In a written response to the audits, Tine and Hopkins agreed with nearly all of the recommendations and said many already getting carried out. But they opposed the recommendation to separate DMV, saying the agency's core functions align with the Transportation Department's mission to improve highway safety. 'We know that with the right leadership and follow-through, we will get results -– getting people out of lines and empowering our hard-working DMV employees," Stein spokesperson Morgan Hopkins said. The GOP-controlled General Assembly could still attempt to implement the change. A stopgap budget measure on Stein's desk provides funds to hire over 60 license examiners. And a new state law has established a temporary moratorium on renewing standard licenses, allowing them to remain valid within North Carolina for up to two years beyond the expiration date.

North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale
North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale

Yahoo

time04-08-2025

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North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale

RALEIGH, N.C. (AP) — Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, according to agency reviews that also recommend major reforms. Elected Republican Auditor Dave Boliek on Monday released two audits totaling nearly 600 pages that scrutinize the DMV — the bane of motorists in many states. But long lines and frustrations are acute in the ninth-largest state. 'Our DMV affects the economy. It affects people having to take off of work unnecessarily. It takes our students out of the classroom,' Boliek told reporters. 'This has to be fixed and it has to be a top priority.' Constituent complaints, REAL ID brings problems to fore Boliek promised during last year's campaign to conduct a top-to-bottom review of the DMV if elected. Elected leaders' constituents have complained about the inability to book appointments online close to home and the struggles for their teenagers to complete driving tests. It's not unusual for customers to camp outside driver's license offices in the wee hours hoping to get seen later that day. Problems continued as federal REAL ID license security standards took effect in May. Erin Van Dorn of Holly Springs said at Boliek's news conference it took her and her teenage son four trips to the DMV — the last time 130 miles (209 kilometers) away in Mount Airy — to obtain his license. Information technology and staffing shortages were to blame. 'My son has missed a total of four days of school,' Van Horn said. 'It's just been a very big ordeal for us.' New Democratic Gov. Josh Stein's administration brought in former state legislator Paul Tine as the new Division of Motor Vehicles commissioner and has pledged a turnaround. Longer waits, continued examiner shortages A DMV performance audit Monday said average wait times for customers at the state's driver's license locations increased by over 15% since 2019 to 1 hour and 15 minutes. And close to 14% of the wait times lasted over 2 hours and 30 minutes — a 79% increase from 2019. And nearly half of all transactions by customers aren't happening at the license office closest to where they live. 'The employee experience has diminished as well,' Boliek said. The audit said there were 160 vacant license examiner positions as of April. And while the state's population has grown by 29% over the last 20 years, the number of examiner positions has grown by just 10%. Boliek's staff heard DMV employee complaints about burnout, security and low pay — average examiner position salaries were well below $50,000 last year. The audit attributes many problems to DMV's relationship to the Cabinet-level state Department of Transportation that oversees the agency. The auditor said DMV has undersized influence within DOT when it comes to decision-making and getting budget requests approved by the legislature. Agency independence among recommendations Boliek's most significant recommendation is for policymakers to consider turning DMV into an autonomous agency separate from DOT. Boliek said the recommendation is no slight upon Tine and current Teansportation Secretary Joey Hopkins, whom he said are taking steps toward reform. But he said a permanent change is needed to address situations where the commissioner and secretary don't cooperate as well. Other recommendations include creating a public online dashboard measuring keys performance goals and initiating nonconventional initiatives to reduce wait times and backlogs. Boliek said outside driving school instructors could administer road tests required of new drivers. The DMV could open 'pop-up' license offices at a vacant mall anchor store or create 'fast-pass' options for customers who pay extra to reach the front of the line. 'We can't keep doing things the same old way," he said. DMV, DOT chiefs back most recommendations In a written response to the audits, Tine and Hopkins agreed with nearly all of the recommendations and said many already getting carried out. But they opposed the recommendation to separate DMV, saying the agency's core functions align with the Transportation Department's mission to improve highway safety. 'We know that with the right leadership and follow-through, we will get results -– getting people out of lines and empowering our hard-working DMV employees," Stein spokesperson Morgan Hopkins said. The GOP-controlled General Assembly could still attempt to implement the change. A stopgap budget measure on Stein's desk provides funds to hire over 60 license examiners. And a new state law has established a temporary moratorium on renewing standard licenses, allowing them to remain valid within North Carolina for up to two years beyond the expiration date. Gary D. Robertson, The Associated Press

North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale
North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale

Associated Press

time04-08-2025

  • Associated Press

North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale

RALEIGH, N.C. (AP) — Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, according to agency reviews that also recommend major reforms. Elected Republican Auditor Dave Boliek on Monday released two audits totaling nearly 600 pages that scrutinize the DMV — the bane of motorists in many states. But long lines and frustrations are acute in the ninth-largest state. 'Our DMV affects the economy. It affects people having to take off of work unnecessarily. It takes our students out of the classroom,' Boliek told reporters. 'This has to be fixed and it has to be a top priority.' Constituent complaints, REAL ID brings problems to fore Boliek promised during last year's campaign to conduct a top-to-bottom review of the DMV if elected. Elected leaders' constituents have complained about the inability to book appointments online close to home and the struggles for their teenagers to complete driving tests. It's not unusual for customers to camp outside driver's license offices in the wee hours hoping to get seen later that day. Problems continued as federal REAL ID license security standards took effect in May. Erin Van Dorn of Holly Springs said at Boliek's news conference it took her and her teenage son four trips to the DMV — the last time 130 miles (209 kilometers) away in Mount Airy — to obtain his license. Information technology and staffing shortages were to blame. 'My son has missed a total of four days of school,' Van Horn said. 'It's just been a very big ordeal for us.' New Democratic Gov. Josh Stein's administration brought in former state legislator Paul Tine as the new Division of Motor Vehicles commissioner and has pledged a turnaround. Longer waits, continued examiner shortages A DMV performance audit Monday said average wait times for customers at the state's driver's license locations increased by over 15% since 2019 to 1 hour and 15 minutes. And close to 14% of the wait times lasted over 2 hours and 30 minutes — a 79% increase from 2019. And nearly half of all transactions by customers aren't happening at the license office closest to where they live. 'The employee experience has diminished as well,' Boliek said. The audit said there were 160 vacant license examiner positions as of April. And while the state's population has grown by 29% over the last 20 years, the number of examiner positions has grown by just 10%. Boliek's staff heard DMV employee complaints about burnout, security and low pay — average examiner position salaries were well below $50,000 last year. The audit attributes many problems to DMV's relationship to the Cabinet-level state Department of Transportation that oversees the agency. The auditor said DMV has undersized influence within DOT when it comes to decision-making and getting budget requests approved by the legislature. Agency independence among recommendations Boliek's most significant recommendation is for policymakers to consider turning DMV into an autonomous agency separate from DOT. Boliek said the recommendation is no slight upon Tine and current Teansportation Secretary Joey Hopkins, whom he said are taking steps toward reform. But he said a permanent change is needed to address situations where the commissioner and secretary don't cooperate as well. Other recommendations include creating a public online dashboard measuring keys performance goals and initiating nonconventional initiatives to reduce wait times and backlogs. Boliek said outside driving school instructors could administer road tests required of new drivers. The DMV could open 'pop-up' license offices at a vacant mall anchor store or create 'fast-pass' options for customers who pay extra to reach the front of the line. 'We can't keep doing things the same old way,' he said. DMV, DOT chiefs back most recommendations In a written response to the audits, Tine and Hopkins agreed with nearly all of the recommendations and said many already getting carried out. But they opposed the recommendation to separate DMV, saying the agency's core functions align with the Transportation Department's mission to improve highway safety. 'We know that with the right leadership and follow-through, we will get results -– getting people out of lines and empowering our hard-working DMV employees,' Stein spokesperson Morgan Hopkins said. The GOP-controlled General Assembly could still attempt to implement the change. A stopgap budget measure on Stein's desk provides funds to hire over 60 license examiners. And a new state law has established a temporary moratorium on renewing standard licenses, allowing them to remain valid within North Carolina for up to two years beyond the expiration date.

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