USPS updates service standards, impacting mail delivery times
USPS says it's refining its service standards for First-Class Mail, Periodicals, Marketing Mail, Package Services, USPS Ground Advantage, Priority Mail, and Priority Mail Express.
Under the new approach, some mail will have a faster standard, and some will have a slightly slower standard.
The changes took effect on April 1st as part of the ongoing Delivering for America 10-year plan. It's in an effort to save at least $36 billion dollars over the next decade.
USPS says upwards of 75% of customers will not notice a change in First-Class Mail service, but that number is up for debate.
The agency also estimates 14% will see faster delivery times and 11% will face longer delivery times.
Overall for First-Class Mail, USPS says the current service standard day range of 1-5 days is staying the same.
'The new service standards are easy to understand and provide more precise expectations for mailers, as they are based on 5-Digit ZIP code pairs, rather than current standards that are based on 3-Digit ZIP code pairs,' the USPS stated in a recent FAQ fact sheet. Click this link to read the full document.
USPS has also released a new Service Standards Map on its website that allows customers to see how many estimated days it would take mail to arrive based on their zip code.
Implementation will be in two phases. The first began on April 1 and the second on July 1, 2025.
To find more on the changes, check out coverage from News Nation here.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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