What I learnt … going into the US too fast
Tympahealth has raised over £50 million from investors and the tool has been used on 450,000 patients. Its first big UK customer was Boots Hearingcare. It entered the US market at the end of 2023 and soon realised it had taken on too much.
I was constantly seeing the same patients coming to see me. They were waiting weeks on end to see a specialist. [But] I needed to see patients who needed an operation. They didn't need to see me.
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