Mubarak 'not OK with the way' ticketing strategy played out
Manchester City chairman Khaldoon Al Mubarak has admitted he was not happy with how the club's ticketing strategy played out in public.Throughout the season, supporters voiced dissatisfaction at the ticketing strategy and prices, even protesting by delaying taking their seats in the home game against Leicester in April.Eventually, the club froze season ticket prices and offered multiple options on the expansion of the North Stand.In the second part of his annual end-of-season review, Khaldoon spoke of the important of "trust" between fans and the club."I'm not OK with the way it played out," he said. "I think the management team is working very closely with City Matters, addressing and understanding the issues."What I'm sure about, and I hope this message comes out loud and clear, is that relationship of trust between the fans and the club is the foundation of the success and sustainability of this club. We know that, and we appreciate that deeply."City Matters is a fan-appointed board that works with the club on all supporter-related issues, providing a bridge between Manchester City and the fanbase.Khaldoon added: "These conversations with City Matters and our fans will continue, and we will try to find solutions always to address some of the challenges in a way that is fair for everyone."Some announcements have been made so far - but there's more to come."Listen to Total Sport on BBC Radio Manchester every weeknight at 18:00 and listen to every Manchester City game - home and away - live on BBC Radio Manchester.
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