Alaska Airlines resumes operations after flights grounded due to an IT outage
"At approximately 8 p.m. Pacific on Sunday, Alaska Airlines experienced an IT outage that's impacting our operations. We requested a temporary, system-wide ground stop for Alaska and Horizon Air flights until the issue is resolved," the airline said in a statement Sunday evening.
The airline said it resumed operations at about 11 p.m. PT.
"We apologize to our guests for this inconvenience. There will be residual impacts to our operation throughout the evening. If you are traveling tonight, please check the status of your flight before leaving for the airport," the statement continued.
On Monday, the airline said the issue was hardware-related and not the result of a cybersecurity incident.
"A critical piece of multi-redundant hardware at our data centers, manufactured by a third-party, experienced an unexpected failure," the airline said in a statement. "When that happened, it impacted several of our key systems that enable us to run various operations, necessitating the implementation of a ground stop to keep aircraft in position. The safety of our flights was never compromised."
ABC News has reached out to the FAA for more information.
Solve the daily Crossword
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
3 hours ago
- Yahoo
FAA to review Boeing supply chain before approving hike to 737 MAX production
By David Shepardson OSHKOSH, Wisconsin (Reuters) -The head of the Federal Aviation Administration said Boeing has not yet asked the agency to remove a 38-plane per month cap on 737 MAX production and will review the planemaker's supply chain before making any decision. The FAA imposed the production cap shortly after a January 2024 mid-air emergency involving a new Alaska Airlines 737 MAX 9 missing four key bolts. "We're going to want to look at the entire supply chain," FAA Administrator Bryan Bedford told reporters on the sidelines of an air show, praising Boeing's efforts to improve its culture and adding he would not be surprised if Boeing asks to raise the rate. "I believe it's real, but it's still embryonic," Bedford said of the planemaker's improvements. "We want to see long-term trends, healthy workforce, healthy safety culture. And then we want to see real factory improvements." Boeing did not immediately comment. The FAA in May extended by three years a program that allows Boeing to perform some tasks on the agency's behalf like inspections, saying the planemaker had made improvements. Boeing CEO Kelly Ortberg said in May the planemaker is "pretty confident" that it can increase production of its best-selling 737 MAX jets to 42 a month. Bedford also notes that the FAA is currently considering certifying the smallest and largest MAX variants -- the MAX 7 and MAX 10. Bedford said Boeing realizes getting the job done right the first time "actually is the cheapest way to make the plane.... I think they see real value in changing the culture on the shop floor, getting the defect rates down." But he is not ready to ease oversight. "It's all trending in the right direction. It's all very encouraging, but we're a long ways away from saying we can let our guard down," Bedford said. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
3 hours ago
- Yahoo
Alaska Airlines gains cargo momentum from Hawaiian integration
Alaska Airlines has already surpassed initial cargo volume targets since launching its first international widebody service, from Seattle to Tokyo Narita airport, on May 12 as the company continues to reap the fruits of its September merger with Hawaiian Airlines, executives said Thursday during a quarterly earnings presentation. Alaska Air (NASDAQ: ALK) is operating daily nonstop service to Tokyo with Boeing 787-9 passenger jets from Hawaiian's fleet. Carrying cargo in the lower deck is driving the equivalent of 30 passenger seats worth of revenue per flight, according to management. The Alaska Air Group reported $136 million in cargo revenue during the second quarter, a 34% increase from the same period in 2024. The revenue gains include the Alaska Airlines, Hawaiian Airlines and Amazon cargo lines of business as compared to those three business units before the merger. Legacy Alaska Air Cargo second-quarter revenue increased 15% to $80 million. The carrier has effectively backfilled most of the cargo volume displaced by repositioning the 787s from Honolulu to Seattle, according to the company. Meanwhile, Alaska brought into service the final two of 10 Airbus A330 converted freighters operating under contract with Amazon to support its package delivery network. The Amazon business was inherited from Hawaiian Airlines, which began flying for the online retailer in late 2023. Alaska Airlines and Amazon are both based in Seattle. The acquisition of Hawaiian Airlines for $1.9 billion gave Alaska Airlines access to widebody aircraft for the first time and more cargo capacity on domestic and international routes. In the nine months since Alaska Airlines combined with Hawaiian Airlines, the air cargo teams have worked to integrate their operations and systems, and improve processes for customers shipping to more than 130 cargo destinations. 'We're bullish on where we can go with this as we combine the two networks,' said Jason Berry, who heads Alaska's cargo business and also serves as president of regional subsidiary Horizon Air. Alaska will begin passenger and cargo service from the Seattle gateway to Seoul, South Korea, on Sept. 12 and launch its first transatlantic route to Rome next May. Alaska Air Cargo in late March introduced sharing booking across the combined Alaska and Hawaiian cargo network. Shipments that originate on Alaska Air and continue on Hawaiian Airlines, or vice versa, can now be booked and tracked by customers on a single air waybill. Alaska is also working to co-locate cargo operations at stations served by both Alaska and Hawaiian, allowing customers to pick up and drop off shipments at a single location. Stations at New York JFK and Seattle, for example, were combined in early this year, according to company announcements. Three of six daily nonstop flights between Seattle and Honolulu now operate with Airbus A330 Hawaiian widebody jets, offering increased cargo capacity. Alaska Airlines has also increased capacity for the Alaska fishing season — which runs from June 12 until Aug. 15 — by deploying A330 aircraft between Seattle and Anchorage twice daily to take advantage of the aircraft's larger belly hold. Overall, Alaska Air beat analysts' expectations on the top and bottom lines, with revenue of $3.7 billion (up 2.1%) and earnings per share of $1.78 versus a consensus prediction of $1.44. Solid demand, especially in the premium segment, CEO Ben Minicucci noted that the Hawaiian Airlines segment produced a quarterly profit for the first time since 2019, underscoring the power of combining the two carriers. Repositioning more A330 passenger jets to fly from Seattle to Honolulu and Anchorage has maximized asset utilization and improved the bottom line, he said. Click here for more FreightWaves/American Shipper stories by Eric Kulisch. RELATED READING: Boeing raises outlook for widebody freighters as 777-8 production begins Alaska Air changes cargo leaders in wake of Hawaiian merger The post Alaska Airlines gains cargo momentum from Hawaiian integration appeared first on FreightWaves.
Yahoo
3 hours ago
- Yahoo
FAA to review Boeing supply chain before approving hike to 737 MAX production
By David Shepardson OSHKOSH, Wisconsin (Reuters) -The head of the Federal Aviation Administration said Boeing has not yet asked the agency to remove a 38-plane per month cap on 737 MAX production and will review the planemaker's supply chain before making any decision. The FAA imposed the production cap shortly after a January 2024 mid-air emergency involving a new Alaska Airlines 737 MAX 9 missing four key bolts. "We're going to want to look at the entire supply chain," FAA Administrator Bryan Bedford told reporters on the sidelines of an air show, praising Boeing's efforts to improve its culture and adding he would not be surprised if Boeing asks to raise the rate. "I believe it's real, but it's still embryonic," Bedford said of the planemaker's improvements. "We want to see long-term trends, healthy workforce, healthy safety culture. And then we want to see real factory improvements." Boeing did not immediately comment. The FAA in May extended by three years a program that allows Boeing to perform some tasks on the agency's behalf like inspections, saying the planemaker had made improvements. Boeing CEO Kelly Ortberg said in May the planemaker is "pretty confident" that it can increase production of its best-selling 737 MAX jets to 42 a month. Bedford also notes that the FAA is currently considering certifying the smallest and largest MAX variants -- the MAX 7 and MAX 10. Bedford said Boeing realizes getting the job done right the first time "actually is the cheapest way to make the plane.... I think they see real value in changing the culture on the shop floor, getting the defect rates down." But he is not ready to ease oversight. "It's all trending in the right direction. It's all very encouraging, but we're a long ways away from saying we can let our guard down," Bedford said.
