
BurJuman Mall unveiled its new Smart Parking system
Technology BurJuman Mall unveiled its new Smart Parking system
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Enhanced wayfinding signage at Bur Juman mall parking simplifies navigation within the parking facility, while designated areas ensure accessibility for individuals with disabilities and families
BurJuman Mall has unveiled its new Smart Parking system, which aims to revolutionise the arrival experience at the mall by providing hassle-free, efficient parking options.
The mall said it is transforming its customer convenience by introducing a new ticketless paid parking system and user-friendly navigation upgrades. These enhancements are now live across the mall's parking facilities, aiming to decongest parking, improve car flow, and make parking easier for customers. This commitment to customer satisfaction is evident in BurJuman Mall's efforts to enhance the overall shopping experience, said a statement.
BurJuman's Smart Parking, enabled by advanced ANPR (Automatic Number Plate Recognition), provides paperless and touchless entry and exit. Guests can enjoy free parking for the first three hours daily, and VOX Cinema guests receive an additional three hour grace period free of charge upon validation. Parking is also free on Sundays and public holidays. Guests can make payments via card or cash at Parking Payment Kiosks, with card only payment available at exit points, the statement outlined.
Enhanced wayfinding signage simplifies navigation within the parking facility, while designated areas ensure accessibility for individuals with disabilities and families. BurJuman Mall prioritises convenience from the very first touchpoint, ensuring visitors have a smoother and smarter shopping, dining, and entertainment experience.
BurJuman Mall said that introducing Smart Parking is part of its ongoing commitment to listening to its community and evolving its offerings to provide a modern and convenient lifestyle destination. This upgrade aligns with Dubai's efforts to promote smart infrastructure and customer-centric retail innovation.

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BurJuman Mall unveiled its new Smart Parking system
Technology BurJuman Mall unveiled its new Smart Parking system By Enhanced wayfinding signage at Bur Juman mall parking simplifies navigation within the parking facility, while designated areas ensure accessibility for individuals with disabilities and families BurJuman Mall has unveiled its new Smart Parking system, which aims to revolutionise the arrival experience at the mall by providing hassle-free, efficient parking options. The mall said it is transforming its customer convenience by introducing a new ticketless paid parking system and user-friendly navigation upgrades. These enhancements are now live across the mall's parking facilities, aiming to decongest parking, improve car flow, and make parking easier for customers. This commitment to customer satisfaction is evident in BurJuman Mall's efforts to enhance the overall shopping experience, said a statement. BurJuman's Smart Parking, enabled by advanced ANPR (Automatic Number Plate Recognition), provides paperless and touchless entry and exit. Guests can enjoy free parking for the first three hours daily, and VOX Cinema guests receive an additional three hour grace period free of charge upon validation. Parking is also free on Sundays and public holidays. Guests can make payments via card or cash at Parking Payment Kiosks, with card only payment available at exit points, the statement outlined. Enhanced wayfinding signage simplifies navigation within the parking facility, while designated areas ensure accessibility for individuals with disabilities and families. BurJuman Mall prioritises convenience from the very first touchpoint, ensuring visitors have a smoother and smarter shopping, dining, and entertainment experience. BurJuman Mall said that introducing Smart Parking is part of its ongoing commitment to listening to its community and evolving its offerings to provide a modern and convenient lifestyle destination. This upgrade aligns with Dubai's efforts to promote smart infrastructure and customer-centric retail innovation.


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BurJuman Mall has officially activated its ticketless paid parking system, joining a growing list of Dubai malls embracing automated, license plate-based parking solutions. The move is aimed at improving traffic flow and enhancing convenience for shoppers. The system, powered by Automatic Number Plate Recognition (ANPR) cameras, removes the need for physical tickets. While entrance and exit barriers remain in place, they lift automatically, allowing vehicles to move through seamlessly. Parking fees remain unchanged despite the upgrade. Visitors still receive up to three hours of free parking, with charges applying only after that threshold. Key details of the new parking system: Free parking: First 3 hours remain free of charge First 3 hours remain free of charge Paid parking: AED 20 per additional hour or part thereof AED 20 per additional hour or part thereof Free days: No parking charges on Sundays and public holidays No parking charges on Sundays and public holidays Payment methods: Validation required at payment machines Payments accepted via cash, card, or online at the machines Only card payments accepted at the exit Exit time: Vehicles must exit within 15 minutes of payment/validation Vehicles must exit within 15 minutes of payment/validation Re-entry rule: Free parking eligibility resets only after 6 hours from exit Free parking eligibility resets only after 6 hours from exit Cinema benefit: Vox Cinemas visitors get an additional 3 hours of free parking (validation required at Vox counter) Vox Cinemas visitors get an additional 3 hours of free parking (validation required at Vox counter) Vehicle responsibility: Mall assumes no liability for damage or loss; incidents must be reported to Dubai Police Parking regulations and penalties: Overnight parking: Not allowed; violations may result in AED 350/day penalty Not allowed; violations may result in AED 350/day penalty Misuse or improper parking: Subject to AED 250 fine and vehicle towing Subject to AED 250 fine and vehicle towing Electric vehicles: Must use designated charging stations (max 1 hour) Use of regular mall electric sockets is prohibited Speed limit: 20 km/h inside parking facility 20 km/h inside parking facility Special zones: Reserved spaces for People of Determination and families must be respected Reserved spaces for People of Determination and families must be respected Private transport buses: Not permitted in the car park The implementation follows similar ticketless systems at Mall of the Emirates, Deira City Centre, and Dubai Mall, signaling a broader shift across the city toward barrierless, tech-driven parking solutions. BurJuman Mall management noted it reserves the right to amend the parking terms as needed and may deny access to vehicles violating regulations. News Source: Khaleej Times