logo
UAE expresses solidarity with Cyprus over deadly forest fires

UAE expresses solidarity with Cyprus over deadly forest fires

Sharjah 243 days ago
Ministry of Foreign Affairs issues statement
In an official statement, the UAE Ministry of Foreign Affairs affirmed the nation's solidarity with both the government and people of Cyprus during this difficult time. The Ministry expressed sincere condolences to the families of the victims and wished a speedy recovery to those injured in the incident.
UAE commends Cyprus' emergency response
The UAE also praised the efforts of Cypriot authorities in working to contain and extinguish the fires. It reaffirmed its full support for the Republic of Cyprus, its leadership, and its people as they navigate the aftermath of this devastating event.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

Ministry of Finance organises first ‘Customer Council' under phase two of the ‘Zero Government Bureaucracy' programme
Ministry of Finance organises first ‘Customer Council' under phase two of the ‘Zero Government Bureaucracy' programme

Zawya

time2 hours ago

  • Zawya

Ministry of Finance organises first ‘Customer Council' under phase two of the ‘Zero Government Bureaucracy' programme

Dubai: The Ministry of Finance has organised the first 'Customer Council' under the second phase of the 'Zero Government Bureaucracy' programme as part of its commitment to transparency, efficiency, and innovation. The programme aims to support the UAE Government's ongoing efforts to eliminate redundant procedures and services, reduce duplication across government entities, and enhance the overall customer experience, while reinforcing a more agile and responsive administrative model. As part of the second phase, the Ministry will focuse on cutting and abolishing unnecessary digital administrative complexities and redundant approvals, modernising and upgrading all government digital systems, and actively adopting artificial intelligence technologies. It also seeks to develop a smart digital government that meets societal expectations and bolsters the UAE's competitiveness on both regional and global levels. H.E. Younis Haji AlKhoori, Undersecretary of the Ministry of Finance, stressed that hosting the first Customer Council demonstrates the Ministry's commitment to transparency, continuous improvement, and embedding the principle of customer engagement in policy design and service enhancement. He noted that the initiative functions not only as a dialogue platform but also as a strategic instrument for assessing procedures from the user's perspective and enhancing the efficacy of government services. H.E. AlKhoori said, 'At the Ministry of Finance, we believe that customers are the primary driver of improvement and innovation. This is why this Council plays a vital role as it provides a platform for directly listening to challenges and suggestions and transforming them into practical inputs that support our efforts to simplify procedures and enhance the efficiency of public financial performance.' He added, 'The 'Zero Government Bureaucracy' programme is supported by the directives of our wise leadership and represents a paradigm shift towards fast and efficient public services. Through the three Customer Councils scheduled for this year, we will work to enhance the customer journey and design collaborative solutions that address the needs and aspirations of all segments of society.' Customer contributions His Excellency further stressed that the Ministry values all customer contributions and insights and recognises that their active participation will contribute to ensuring the success of government initiatives. He also said that the Ministry is proud of being awarded the Zero Government Bureaucracy Award in the ''Engaging People' category, which reflects its success in transforming customer feedback into tangible results. The Customer Council operates as a tool to measure the real customer experience, helping identify bureaucratic complexity through the real-life experiences of service users. It offers a direct lens into the actual effectiveness of procedures from the customer's perspective and acts as a vital entry point for redesigning workflows to eliminate unnecessary steps. The council also plays a key role in evaluating the outcomes of these changes, enabling the Ministry to track measurable improvements post-implementation. Through this platform, the Ministry aims to collect actionable feedback, pinpoint high-impact challenges, and prioritise the redesign of critical processes, while rigorously testing proposed solutions to ensure their effectiveness. Three main phases have been outlined for the Customer Councils until the end of 2025. The first phase involves identifying challenges and priorities from the user's perspective. The second will focus on redesigning the customer journey using participatory design methodologies. The final phase will involve testing the proposed service models and collecting final feedback ahead of the official rollout of the Ministry's revamped operations and services. Staff awareness In parallel, the Ministry is conducting an awareness campaign to familiarise employees with the programme's methodology. The campaign highlights the role of reducing bureaucracy in improving quality of life and facilitating business operations. To this end, the Ministry aims to equip participants with the necessary skills and knowledge to engage effectively and directly in efforts to streamline government bureaucracy, fostering a shared understanding and a results-driven approach to enhancing the efficiency and quality of government services.

UAE President awards Jordanian Ambassador First Class Order of Independence
UAE President awards Jordanian Ambassador First Class Order of Independence

Al Etihad

time17 hours ago

  • Al Etihad

UAE President awards Jordanian Ambassador First Class Order of Independence

29 July 2025 01:15 ABU DHABI (WAM)President His Highness Sheikh Mohamed bin Zayed Al Nahyan has awarded the Order of Independence (First Class) to Nassar Ibrahim Al Habashneh, Ambassador of Jordan to the UAE, in appreciation of his efforts in strengthening bilateral relations between the two countries. Khalifa Shaheen Al Marar, Minister of State, presented the medal to the Jordanian ambassador during a reception held at the Ministry of Foreign Affairs office in Dubai. During the meeting, Al Marar said the UAE is keen to strengthen relations with Jordan in all fields. He praised the ambassador's contribution to consolidating these relations and advancing bilateral cooperation during his tenure. For his part, Al Habashneh expressed his sincere gratitude to His Highness Sheikh Mohamed bin Zayed. The ambassador praised the growing bilateral relations between the two countries at all levels, and the progress and achievements made by the UAE, which reflect the leadership's vision and its commitment to strengthening the country's position on the international stage. The ambassador also expressed his thanks and appreciation to all government agencies in the UAE for the cooperation he received, which had a positive impact on the success of his mission to consolidate relations between the two countries.

UAE expresses solidarity with Philippines, conveys condolences over victims of typhoon
UAE expresses solidarity with Philippines, conveys condolences over victims of typhoon

Al Etihad

timea day ago

  • Al Etihad

UAE expresses solidarity with Philippines, conveys condolences over victims of typhoon

28 July 2025 18:32 ABU DHABI (WAM) The United Arab Emirates has expressed its sincere condolences and solidarity with the Republic of the Philippines over the victims of Typhoon Co-may, which struck Luzon Island accompanied by heavy typhoon resulted in numerous deaths and injuries, as well as significant damage to property. In a statement, the Ministry of Foreign Affairs (MoFA) extended its sincere condolences and sympathy to the families of the victims, as well as to the government and people of the Philippines over this tragedy, along with its wishes for a speedy recovery for all the injured.

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store