Sony issuing refunds to PS5 owners over gaming blunder as players given ‘sincere apology' and promised urgent fix
The gaming giant had to issue an apology after gamers experienced significant problems with one if its new releases.
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Sony has reportedly issued refunds after the developer wrote an apology
Credit: Getty
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Gamers have cited bugs and a slow frame rate as just some of the issues with the game
Credit: Getty
Players of Mindseye faced glitches galore when they tried to run the game which is available on PS5, PC and Xbox series X/S.
The
In the past, Sony has been reluctant to offer refunds unless a game is almost entirely unplayable.
Gamers have reported
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Developers of the game
They also promised a "hotfix" to address the immediate performance problems.
Build a Rocket Boy said in their statement: "A heartfelt thank you to all our day-one players. We know the launch of Mindseye hasn't been without its
"Right now, our top priority is game performance. We understand that the requirements are high and have limited the experience for many of you, and for this, we sincerely apologise.
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"Improving performance across all devices is our immediate focus. A patch that begins our commitment to address this is scheduled for the end of this week on PC, which will also roll out to consoles as soon as possible."
Even before the game's release it was already the subject of controversy, with
The game is
"Featuring best-in class cinematics, high octane driving, and explosive combat from game director Leslie Benzies."
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Reviews so far have been mostly negative, with nearly 1500 reviews averaging out at 2.5 stars.
One recent 2/10 review reads: "Mindseye isn't disappointing - disappointment implies expectations. This is a $60 crash course in how to wrap a hollow experience in cinematic lighting and misleading trailers."
Another customer who had their purchase refunded wrote: "Absolutely horrible game."
Even without the
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They did, however, praise the game for its immersive cutscenes, although for many this wasn't enough to redeem it.
Others were more positive, with one writing: "I recommend it once all the bugs are fixed."
Another wrote: "I really believe this game could turn around. The potential is there."
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Others content creators that had been paid to promote the game clearly showed its many issues - with streamers trying to talk through the game while it crashed.
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