NTRA to deactivate non-compliant new mobile phones in Egypt starting February

Al-Ahram Weekly

30-01-2025

The National Telecommunications Regulatory Authority (NTRA) announced Wednesday it will implement technical measures to prevent the activation of any new mobile phones that do not meet approved international standards, particularly those set by the GSM Association (GSMA), starting 1 February.
The GSMA is a global organization representing mobile network operators and establishing international mobile technology and telecommunications standards.
The move followed the Egyptian government's introduction of new taxes, estimated at 38.5 percent, on imported mobile phones on 1 January.
The NTRA's decision aligns with its commitment to safeguarding users' rights and safety and maintaining high-quality telecommunication services in the Egyptian market.
According to the NTRA, non-compliant mobile phones directly undermine service quality, pose potential risks to public health, and negatively impact telecommunications infrastructure.
The authority took this action as nearly 95 percent of mobile phones entering Egypt are smuggled.
Moreover, Egypt can now provide 80 percent of the domestic market's mobile phone needs through newly established local firms, reflecting significant progress in localizing the electronics industry and promoting digital transformation.
The NTRA also encourages consumers to verify mobile devices' compliance with international technical standards before purchasing.
Consumers can do this by checking the 15-digit IMEI number through the Telephony application, which helps users identify non-compliant devices before purchase.
In December, the Egyptian Customs Authority (ECA) introduced the Telephony (MY Phone) application to facilitate the registration of mobile phones imported from abroad.
Furthermore, the NTRA advises consumers to request an official tax invoice when purchasing any new device and report violations through the authority's official channels.
Reports can be submitted to NTRA through the call centres of mobile operators, the authority's call centre, hotline 155, the My NTRA mobile app, or the dedicated online platform.
The authority has strongly warned retailers and distributors against selling non-compliant mobile phones. In collaboration with the Consumer Protection Agency, it will take legal action against violators.
Under the Telecommunications Regulation Law No. 10 of 2003, the import, manufacturing, assembly, marketing, or sale of telecommunication equipment are prohibited without prior approval from the NTRA and adherence to its approved standards.
Short link: