My manager's absence means I've been left with little guidance – what should I do?

The Sun

10-05-2025

APPRENTICE star and West Ham United vice-chair Karren Brady answers your careers questions.
Here, Karren gives advice to a reader who is
Q) Since hiring me six months ago, my manager has barely been around, as she's been on and off sick leave.
While she hasn't told me what's wrong, I of course wish her well.
However, her absence means I've been left with little guidance.
I knew my boss professionally before she employed me, and she created this position specifically for me.
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I was so grateful and excited to work together, but I've had to navigate everything on my own.
Plus, whenever she briefly returns, she starts suggesting different ways of working, which just complicates matters, before she disappears again.
What do you think I should do?
Katie, via email
A) Starting any new role is a challenge, but being left without leadership or clear guidance will hinder your ability to succeed.
It's important to acknowledge and address how your manager's absence is impacting your work and your growth in the role.
When you next meet, approach the conversation with empathy for her, while also being clear about your need for more consistent support, and offer suggestions on how you can work better together.
Frame it in a positive way – express how much you value her leadership and were looking forward to working with her, then explain how a lack of guidance has left you feeling unsure about expectations.
Ask if she'd be open to setting clearer priorities or suggesting someone else in the team you can check in with when she's not around.
This shows you're proactive and respectful, while still advocating for yourself.
If her absence continues to hinder your ability to succeed, consider a chat with HR.
It's crucial to be proactive in your career and to have the support you need to thrive.