Dubai: New app to help officials report public cleanliness violations
Authorised users can take photos of violations, automatically capture their location, add contextual notes, and record breaches of cleanliness regulations in real time on the app.
A key milestone in DM's digital transformation efforts, Eltizam shows the city's vision of fostering shared responsibility between officials and the community to protect urban aesthetics, public health, and environmental sustainability.
'Public cleanliness is not a technical issue alone — it is a civic value and a shared commitment,' said Marwan Ahmed bin Ghalita, Director General of Dubai Municipality.
He added: 'Eltizam reinforces that every official and every citizen plays a role in shaping a sustainable, liveable Dubai for generations to come.'
He added that the app reflects the vision of a 'pioneering city where technology and regulation work together' to protect Dubai's urban appeal.
Earlier this year, Dubai secured the top position globally for city cleanliness for the fifth year in a row as per the Global Power City Index (GPCI) report issued by the Institute for Urban Strategies at the Mori Memorial Foundation in Japan.
First phase
In its first phase, Eltizam will focus on eight public cleanliness violations, categorised as negative behaviours that distort the city's image. These include:
By digitising the enforcement process and giving judicial officers smart tools, the app will focus on proactive monitoring and greater transparency in maintaining the city's visual and aesthetic appeal.
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