SC issues notice on PIL seeking display of seller details on consumer goods
A bench comprising Justice Vikram Nath and Justice Sandeep Mehta sought responses from the Centre and all States within four weeks.
The petition highlights that consumers must be informed not only about the quality, quantity, potency, purity, standards, and certification of products, but also the full details of the distributor, dealer, trader, seller, and shop owner to enable effective redressal against unfair trade practices.
It invokes Sections 2(6) and 2(9) of the Consumer Protection Act, 2019, read with Article 19 of the Constitution.
It seeks directions to the Centre and States to ensure that all sellers display their registration or license details, including name, address, contact number, and employee strength, prominently at the entry gate on a board visible to any ordinary consumer.
The petition emphasises that transparency about sellers' identities will deter fraud and misrepresentation, empower consumers to make informed decisions, and ensure accountability.
It states, 'Right to Know helps consumers avoid falling prey to fraudulent or deceptive sellers who might misrepresent products or disappear after transactions.'
Highlighting the importance of operationalising this right in both offline and online retail environments, the petitioner contends that lack of such information hampers consumers from filing complaints or seeking redressal for poor quality, adulteration, overpricing, or other exploitative practices.
The PIL also refers to online marketplace rules mandating disclosure of details of high-volume sellers to ensure consumer safety and market transparency.
It submits that consumer rights under Articles 19 and 21 include the right to be informed about the authenticity of sellers and the safety standards of products to protect health, safety, and fair market practices.
The matter will now be heard after the Centre and States file their replies. UNI SNG SSP
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