Tata 1mg partners with Unicommerce to boost e-commerce efficiency
New Delhi:
Digital healthcare platform
Tata 1mg
has partnered with SaaS-based e-commerce enablement platform
Unicommerce
to streamline its backend operations and boost delivery efficiency across India.
The integration of Unicommerce's technology will automate order processing, improve inventory accuracy, and enhance demand forecasting—ensuring timely product availability and delivery across 1,000+ Indian cities.
The system also allows for efficient batch tracking, helping identify expired or defective products and triggering alerts to protect consumer safety.
The collaboration aims to optimise fulfilment of Tata 1mg's own-brand products, including nutraceuticals, kids' and women's nutrition, protein drinks, and wellness items for diabetes, pregnancy and lactation.
With Unicommerce's multi-channel order and warehouse management systems, Tata 1mg can now manage orders received via its website and partner marketplaces more effectively, leading to a smoother customer experience.
Ketan Bhatia, Vice President – Consumer Products, Tata 1mg, said, 'As a leading online health and wellness brand, we're focused on delivering a seamless shopping experience.
Our partnership with Unicommerce strengthens our e-commerce operations to enhance the buying experience for our customers across the country."
Speaking about the association, Kapil Makhija, MD & CEO of Unicommerce said, 'Healthcare brands are embracing technology to optimise their digital channels, providing timely deliveries to end customers, which is a critical factor in this sector. We are privileged to support Tata 1mg in their journey to offer rich wellness experiences.
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