ASB Offers Support For Customers Affected By Severe Weather
Tailored support for personal, farming and business customers affected by weather will be offered on a case-by-case basis, with options including:
Deferring loan repayments for up to three months or interest only for three months.
Immediate consideration of requests for emergency credit card limit increases and overdraft facilities.
Tailored solutions for eligible ASB business and rural customers including access to working capital of up to $100,000.
ASB Executive General Manager for Personal Banking Adam Boyd says ASB wants to hear from any customers needing financial assistance or support.
'It's concerning to see Nelson Tasman being challenged again, with locals already dealing with the fallout from recent weather events. We understand this is a very tough time for the region. We encourage any personal, business or farming customers who are worried about money as a result of this weekend's storms to please get in touch. Our teams have practical options available and we're here to help.'
Personal customers needing support should call ASB's contact centre on 0800 803 804. Alternatively, customers can email hardship@asb.co.nz. Affected ASB business and rural customers should speak to their relationship manager or call 0800 272 287.
Further detail on available support is available at Extreme support l ASB. More information and full terms, fees and charges can be found on ASB's website.
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In 1847, ASB opened as the Auckland Savings Bank with the pledge: 'to serve the community; to grow and to help Kiwis grow'. And that is very much what ASB is about today.
ASB is a leading provider of integrated financial services in New Zealand including retail, business and rural banking, funds management and insurance.
ASB strives to consistently provide its customers with outstanding service and innovative financial solutions. They're dedicated to providing simple financial products that allow their customers to bank with them how and when they want.
We all have our own ways to measure progress, and our own stories about the things that matter to us. Whatever way you choose to measure progress, and whatever your goals, ASB is there to help you get one step ahead.
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