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Elizabeth Line: New technology shows which carriages are busy

Elizabeth Line: New technology shows which carriages are busy

BBC News11-04-2025

Passengers at some Elizabeth Line stations can now see which carriages are the most full, Transport for London (TfL) has said.The new technology works by displaying live loadweigh data, a calculation on how full a carriage is based on weight and which updates each time a train closes its doors at a station. The data is then shared across various customer information systems, such as next train indicator screens on platforms and apps like TfL Go and National Rail Enquiries.TfL said it will help commuters choose a quieter space for a more comfortable journey and should also help minimise delays.
Information is currently included on station screens at Ealing Broadway and Maryland to Brentwood, inclusive, as well as similar screens on London Overground services.New customer information totems are also in use at Custom House, Paddington, and Stratford stations. TfL said these totems will help travellers plan their journeys across London using the various modes of transport available and will also offer onward journey information such as bus and walking routes.Customers will also see detailed service information on these totems in times of disruption to keep them better informed, TfL added.

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