Tesco error after customers told they received £100 in Clubcard points
Tesco mistakenly emailed customers claiming they received £100 in Clubcard points due to a partnership with EasyJet.
The email was intended for customers who booked holidays through a specific promotion but was sent to ineligible shoppers.
Tesco apologised for the error in a follow-up email, admitting the initial message was incorrect.
Some customers expressed frustration on social media, demanding the promised points despite the mistake.
The EasyJet promotion, offering 10,000 Clubcard points, ran from February 17 to April 13, celebrating the Clubcard's 30th anniversary.
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Daily Mail
23 minutes ago
- Daily Mail
Baroness Bra and her billionaire husband net a £2million profit as they sell two more UK homes... with friends suggesting they want to start a new life in Miami
Michelle Mone and her billionaire husband Doug Barrowman are offloading some of their British properties as friends say they want to start a new life in Miami, The Mail on Sunday can reveal. Records show Baroness 'Bra', 53, and Mr Barrowman, 60, have sold two Glasgow townhouses to celebrity friends in the last 12 months – making £2 million in profit. A mews house in Chelsea, west London, linked to Ms Mone's son Declan's firm has also been sold for £2.185 million to a senior member of a Middle Eastern Royal Family. And last year the couple sold their £19 million London home and the £6.8 million Lady M yacht. Ms Mone's friends last night said she had told them she is seeking to start afresh in Miami, Florida. The couple are at the centre of an anti-corruption probe by the National Crime Agency which saw £75 million of their assets frozen. The agency is investigating PPE Medpro, led by Mr Barrowman, which was awarded a government contract to supply protective equipment during Covid after being placed in a priority lane on the recommendation of Ms Mone. Paperwork suggests the firm paid Mr Barrowman £60 million in 'profit', prompting him to put £29 million into a trust benefiting Ms Mone and her children. Soon after they received the cash boost, firms registered on the Isle of Man and linked to Mr Barrowman's Knox Group – Breck Ltd, Bagshaw Ltd and Praeban Ltd – bought a series of properties on Park Circus in Glasgow's West End costing £10,025,000. Between December 2020 and August 2022 the firms bought nine homes in the area. Yet in December 2023, a number of the properties were frozen under the Proceeds of Crime Act. Now a Mail on Sunday investigation shows the couple have begun to offload some of their empire. There is no suggestion that any of the sales breached existing orders. One house has been bought by Ms Mone's friend Nick Haddow, a photographer who shot her Ultimo bra campaign with supermodel Helena Christensen in 2006. The house was bought in 2020 for £1.7 million by a firm co-owned by Mr Barrowman's Knox group but records show it was sold to Mr Haddow's company Haddow and Lobjani Ltd last year for £2 million. Another nearby home bought in July 2020 for £1.425 million was sold to a Scottish rock star for £2.8 million earlier this year. Firms linked to the couple are thought to have made around £2 million in profits on the homes. Our probe shows they could be earning around £21,500 a month by letting some of the other homes. The Department of Health is suing PPE Medpro over claims that gowns supplied by the firm were not fit for use.
BBC News
36 minutes ago
- BBC News
How budget airline baggage confusion triggered EU legal row
Determined to avoid baggage fees for his holiday to Pisa, Benjamin Till trawled several different shops armed with a tape measure in search of the right suitcase. Eventually, he found a case within the dimensions EasyJet allows for a free underseat bag - or so he thought. When Mr Till arrived at London Gatwick Airport in December 2023, he discovered those measurements included wheels, meaning his bag was deemed slightly too protested, but eventually paid £48 to bring the bag on board. He says he was told to remove the wheels for the way back - which he at the gate on his way home, he was told the suitcase was still too large, so he sat on the floor, unpacking his dirty underwear and souvenirs into a bin bag."I don't mind admitting that I actually burst into tears because it was so humiliating," he says. An EasyJet spokesperson told the BBC its ground crew had to ensure non-checked bags were within maximum dimensions "to safely and securely fit", and that rules were made clear to customers when they booked. Stories of passengers caught out by baggage rules they feel are inconsistent or confusing are common, with many customers complaining or seeking clarity from budget airlines on social media. Different airlines have varying rules on the acceptable size and weight of an underseat personal item or an overhead cabin bag, with some charging customers to bring the latter. For people who fall foul of these rules, some airlines charge hefty fees to upgrade a bag from a free personal item to an overhead cabin bag at the airport gate, or to stow an oversized cabin bag in the confusion has prompted the European Union's largest consumer group to push for fairer and more consistent hand luggage rules, and caused one government to start cracking down on airlines over bag EU is now looking at changing its laws - changes which would also affect UK passengers who are travelling to or from an EU destination using an EU-based airline. On Thursday, EU transport ministers proposed standardised sizing for free underseat baggage on EU airlines, among other air travel and passenger rights' changes - meaning this could become EU law if their position is accepted by the European airlines say their baggage policies comply with the law while keeping fares low, but they have been facing mounting pressure and calls for change. What could change, or not, for hand baggage? EU transport ministers proposed that passengers should be guaranteed one free personal item, measuring up to 40x30x15cm (including wheels and handles) - or which could reasonably fit under a plane rules would apply to EU-based airlines (such as Ryanair, Wizz Air and EasyJet), including when they are carrying passengers from a non-EU country like the UK to an EU country and vice-versa, but not third-party rules would add clarity to an EU court ruling from 11 years ago, which stated hand baggage should not be subject to an extra fee, provided it met "reasonable" weight and dimensions, but did not say what reasonable Ryanair allows a free carry-on bag of 40x20x25cm, while EasyJet's dimensions for a free bag are a more generous 45x36x20 cm, including wheels and ministers' proposal was silent, however, on the issue of whether airlines could charge for overhead cabin bags – meaning that if their proposal was adopted into law, the current situation would not change and airlines could keep charging for that kind of hand baggage, which some in Europe have lobbied to European Consumer Organisation, BEUC, an umbrella group for 45 independent consumer organisations from 32 countries, believes Thursday's proposals do not go far enough, and legitimise "charging for reasonably sized hand luggage".In November, five airlines were fined a total of €179m (£150m) in Spain for "abusive" practices, including charging for hand luggage. Spain's Consumer Rights Ministry said at the time that it planned to ban charging extra for carry-on luggage and other airlines had said they would appeal the decision. Regarding charges for overheard cabin bags, Ryanair said it fully complied with EU law in its policy, which allows one small bag on board free of charge."If airlines were forced to include additional carry-on bags as part of the basic fare, it would reduce choice and drive up air fares for all passengers, which would harm consumers," the airline group Airlines For Europe said charging different amounts depending on baggage "allows passengers to choose the exact services that best suits their needs". What do customers want? Hand luggage dimensions should be universal, says Jane Hawkes, a consumer expert specialising in travel."I don't really see why it can't be, and why they can't come to a voluntary agreement as to what those requirements should be for your baggage," she tells the BBC."There have to be restrictions, obviously, but a one-size-fits-all kind of approach would make it a lot simpler for passengers," she said policymakers should define what "reasonable" size and weight was "to avoid surprises at the airport and ultimately reduce the number of disputes costing consumers and airlines time and money".Ms Hawkes suggests passengers make sure they measure their bag after it is packed, as it may expand when it is full and go over the limit. She adds that consumers should not just be swayed by the fare price, as "if you've got an airline that encompasses [baggage] without you having to pay extra costs to start with, then that might be more of a better option for you". Mr Till would welcome a one-size-fits-all approach to underseat bags. "It's just really, really unfair and ridiculous and there should be one size that goes across all of the airlines," he also criticises the permitted size of underseat cabin bags, saying "it was such a tiny, tiny size of luggage that you were allowed that it had taken me so long to find something that was so small".Still, he was grateful for the inexpensive air fare, and the place he had to stay in Italy, because "otherwise I wouldn't be able to come to this beautiful country".
Times
37 minutes ago
- Times
Reeves considers energy bill subsidy for manufacturers
Rachel Reeves is scrutinising proposals to provide a £1 billion annual subsidy to manufacturers after being warned that Britain faces rapid deindustrialisation if she fails to reduce energy costs. The chancellor is considering lowering energy costs for industry amid fears that they are holding back investment and the country's competitiveness. The plans include a scheme by which taxpayers would compensate manufacturers when the price of electricity rises above a fixed level and the companies would pay the government when the price falls below the agreed level. Several European countries have adopted a similar model, including France, Denmark, Greece and Hungary. The proposal has been seen by Sir Keir Starmer, Jonathan Reynolds, the business secretary, Ed Miliband, the energy secretary, and Reeves. A source close to Reynolds said industrial energy prices were a 'live issue', while a No 10 source confirmed that measures to lower costs were under 'serious consideration'. Reeves is preparing for Wednesday's spending review and the subsequent publication of the industrial strategy for eight key areas of the economy that the government has promised to promote to bolster economic growth. Industry argues that the price it pays for energy is double that paid by European competitors and four times that of America, which is leaving Britain at a disadvantage. It affects not just the country's existing steelmakers, ceramic industry and chemical businesses but also attempts by the government to attract new technologies, such as energy-hungry data centres. In a document seen by The Sunday Times, the industry lobby group Make UK warned the government: 'If we do not address the issue of high industrial energy costs in the UK as a priority we risk the security of our country. We will fail to attract investment in the manufacturing sector and will rapidly enter a phase of deindustrialisation.' Rain Newton-Smith, chief executive of the Confederation of British Industry (CBI), warned the chancellor last week that high energy prices were an 'anchor on our ambition, a crack in our economic security and must be fixed'. The plan being drawn up by Make UK, which it calls a contract for difference, would cost £1.1 billion a year for five years from 2027 to provide a guaranteed energy price. But the organisation argues this 'upfront cost' should be considered in the context of its estimates that it would generate a medium-term boost for the economy of about £3 billion a year — or 0.1 per cent of gross domestic product — and also provide more tax revenue. It claims the policy is politically expedient for the government as it would help the red wall constituencies in the Midlands and northern England where Labour is vulnerable to the threat posed by Reform. The biggest energy-intensive companies already receive a subsidy through the British Industry Supercharger scheme, which was set up by the Conservatives in 2024 and which the Financial Times reported last week could become more generous under plans being considered by ministers. But this does not benefit many industrial companies, which still say they are struggling with high energy prices. When she appeared at an event hosted by the CBI last week, Reeves told the audience of business leaders: 'We know that one of the questions that we need to answer is how we're going to make energy more affordable, particularly for some of our most intensive energy-using businesses where the price differential with other countries is just too acute for many to be competitive. That's a question we know we need to answer and we will answer in the industrial strategy in a few weeks.' Other ideas being presented to the government include stepping up drilling in the North Sea, which is likely to create tensions with Miliband. Solving the energy situation is regarded as a crucial plank of the industrial strategy, which the business secretary put out for consultation six months ago to look at eight sectors: advanced manufacturing; clean energy; the creative industries; defence; digital; financial services; life sciences and professional and business services. The result of the consultation had widely been expected to be published alongside Reeves's spending review but it is not now expected for another two weeks. It is understood that the delay has been caused by a desire to resolve the issue of industry energy costs. Stephen Phipson, chief executive of Make UK, said: 'If we don't want to lose the big corporates we have to get competitive and the government is going to have to make tough choices.' Jakob Sigurdsson, chief executive of the FTSE 250 Lancashire chemical business Victrex, said the industry was not 'asking for handouts' but needed a government policy to ensure it was viable. His energy bill is £12 million — double what it was before Russia's invasion of Ukraine pushed up oil prices — while profits are £60 million. 'When you look at it from a global perspective, for the price of power we're paying four to five times the price for electricity that a Chinese company would be paying,' he said, with a similar situation compared to the US. 'It's a cost disadvantage for us so a sound energy policy and how we deal with pricing mechanisms is paramount,' he said. 'This is not going to be solved through incremental changes. There needs to be a bold energy shift.'
