Dubai driver's license: What you really need to know
Dubai's Roads and Transport Authority (RTA) has streamlined its driver licensing services, reducing the number of services by 53 per cent, from 33 to 15.
Read-
This move is part of ongoing efforts to deliver a seamless, secure, and integrated digital experience focused on customer satisfaction. It aligns with the Government of Dubai's vision to enhance the quality of life through improved public services across the emirate.
'The initiative to re-engineer the customer journey and simplify the process of obtaining a driver's licence through smart channels is part of a comprehensive roadmap to enhance RTA's services and improve the overall customer experience,' said Sultan Al Akraf, Director of Driver Licensing at the RTA's Licensing Agency.
He added, 'The
'RTA remains committed to enhancing service quality for both corporate and individual customers, adhering to the highest international standards. This commitment is supported by smart solutions, advanced customer services, streamlined procedures, and continuous improvements in operational efficiency and sustainability,' Al Akraf said.
Re-engineering the customer journey
Al Akraf explained that the re-engineering of the customer journey aims to simplify procedures by reducing steps and visits, minimizing waiting times, and improving operational efficiency while strengthening integration with other government platforms.
Range of streamlined services
The range of services that have been simplified includes applying for or managing a driver's licence, adding new vehicle categories, transferring a trainee's file between driving institutes, updating personal information, renewing a licence, and requesting replacements in case of loss or damage. Proactive notifications have been introduced, and all these services are now fully accessible online via RTA's official website through simplified steps, eliminating the need for in-person visits. A comprehensive suite of additional driver-focused services is also available.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Arabian Business
an hour ago
- Arabian Business
Dubai Duty Free smashes all-time July sales record by nearly 6%
Dubai Duty Free (DDF) broke its all-time sales record in the month of July by nearly six per cent after posting sales of AED638.8 million (US$174 million). Its year-to-date sales of AED4.734 billion (US$1.29 billion) are up 5.86 per cent on the same period last year. The increase is notable given that passenger growth for the same period was less than 3 per cent. Dubai Airports said last month that passenger traffic at DXB, the world's busiest international aviation hub, served 46 million people across 222,000 flights through to the end of June, an increase of 2.3 per cent, despite the disruptions in the region. Dubai Duty Free on a high The previous record for July was AED602.8 million (US$164.1 million) set in 2023. DDF's sales are 9.7 per cent higher than July 2024 sales of AED582.26 million (US$158.6 million). This places July 2025 in ninth place amongst the Top 10 months in Dubai Duty Free's history. The company has achieved sales records in five out of seven months so far this year. Ramesh Cidambi, Managing Director of Dubai Duty Free, commented: 'We are delighted to report another strong sales month in what is already proving to be an exceptional year. 'This outstanding performance reflects the resilience of our retail operation and the continued demand for world-class shopping experiences. Achieving nearly 10 per cent sales growth in a month when we estimate passenger traffic remained relatively flat, is a testament to our team and product offering.' Sweet success Confectionery sales grew an incredible 57 per cent from July last year, and it made it to the Top five categories of DDF. Sales of watches increased 18.4 per cent and Precious Jewellery grew 16.8 per cent, but they still could not make it to the Top five categories, which was occupied by Perfumes, Liquor, Gold, Tobacco and Confectionery. Perfume sales rose by 10.3 per cent over the same month last year, Liquor sales rose by 1.7 per cent, while Tobacco saw a 2.2 per cent increase. Gold sales rose by 15.5 per cent. DDF said July's sales surge was fuelled in part by a growing appetite for iconic luxury brands. The company's CA and CB Fashion Boutiques, home to some of the world's most sought-after luxury labels, grew 11.36 per cent. Flagship brands such as Chanel, Louis Vuitton and Cartier were standout performers, reflecting sustained demand for high-end fashion and accessories at DXB. Cidambi added: 'Given the recent media reports outlining the difficulties facing global luxury brands, we are happy to buck that trend in our luxury Boutiques, where we are seeing continued demand for select brands.' Lure of Rolex DDF's pre-loved luxury boutique, REKLAIM, launched in December 2024, continued to grow. Located in Concourses A, including in the Emirates First Class Lounge, Concourse B and D, REKLAIM offers a curated selection of authenticated pre-owned watches and handbags from top-tier luxury brands. In just over seven months, REKLAIM has generated more than AED14.3 million (US$3.9 million) in sales of which AED1.6 million (US$440,000) was generated in July alone. Rolex was the stand-out performer, with a total of 176 sold since the launch of REKLAIM, with 16 sold in July alone.
The National
2 hours ago
- The National
Sheikh Mohammed trials train from Dubai to Fujairah
Sheikh Mohammed bin Rashid, Vice President and Ruler of Dubai, took to social media to share images of a journey from Dubai to Fujairah on the much anticipated Etihad Rail passenger service. The network, set to start operations next year, will connect 11 cities and regions across the country - and is expected to transport 36 million passengers by 2030. Sheikh Mohammed expressed his pride in the project and in "a country that never stops working, but rather adds a new building block to its future infrastructure every day". Connecting the country Plans for the passenger line were unveiled in 2021. Earlier this year, Etihad Rail said that the first four passenger stations on the UAE-wide line would be in Abu Dhabi, Dubai, Sharjah and Fujairah. The station in Fujairah is in the Sakamkam area and the one in Sharjah close to the airport and University City. While the precise Dubai and Abu Dhabi sites have yet to be revealed, it is believed the Dubai station will be near Jumeirah Golf Estates. It was previously announced that passenger trains are set to travel at 200kph, carrying up to 400 passengers. Travelling from Abu Dhabi to Dubai will take about 57 minutes, while a journey from the capital to Fujairah will take 105 minutes. In January, Etihad Rail announced plans for an electrified high-speed passenger service between Abu Dhabi and Dubai with its own set of stations.
Khaleej Times
3 hours ago
- Khaleej Times
Look: Sheikh Mohammed rides Etihad Rail passenger train from Dubai to Fujairah
Dubai Ruler Sheikh Mohammed bin Rashid Al Maktoum rode the Etihad Rail passenger train during a journey from Dubai to Fujairah. Posting on X, Sheikh Mohammed highlighted the significance of the national project, which will connect 11 cities and regions across the country — from Al Sila in the west to Fujairah in the east — with trains capable of reaching speeds up to 200kmph. The passenger service, expected to launch next year, aims to transport 36 million passengers annually by 2030. "Proud of our national projects... proud of the Etihad Trains team led by Theyab bin Mohammed bin Zayed... and proud of a country that never stops working, but adds a new brick every day to its future infrastructure," Sheikh Mohammed wrote.
