Why Workplace Happiness Is a Competitive Advantage Mark Price, founder of WorkL, on why more Indian Companies are Investing in Employee Engagement
In today's talent-driven economy, workplace happiness isn't a luxury — it's a business imperative. Happier employees mean higher productivity, lower attrition, and better customer loyalty.
Mark Price — former MD of Waitrose, Deputy Chairman of the John Lewis Partnership, and founder of WorkL — believes investing in happiness drives long-term business performance. 'Happy employees deliver better results and are more likely to stay,' he says. 'They uplift innovation, service, and growth.'
Through initiatives like The Hindu Best Places to Work Awards, WorkL is now helping Indian organisations measure and improve engagement to unlock both people and profit potential.
The Data Behind Happy Workplaces
Employees who feel valued put in more — what WorkL calls Extra Discretionary Effort™. This leads to stronger business outcomes: improved performance, customer satisfaction, and brand reputation.
Happier employees also reduce attrition costs. 'It's not just about being nice,' says Price. 'It's smart business.'
The Six Steps to Workplace Happiness
WorkL's framework, based on Price's leadership experience, includes:
Reward & Recognition Instilling Pride Job Satisfaction Wellbeing Information Sharing Empowerment
'These elements are critical in high-pressure, hybrid workplaces,' says Price. 'They keep people motivated and committed.'
Turning Insights Into Strategy
WorkL supports organisations with tools like the Happy at Work Test, employee surveys, and predictive analytics to flag issues like attrition risk.
With data from 1M+ individuals and 100K+ companies, WorkL offers tailored, actionable insights. Price calls this approach Happy Economics: where employee happiness leads to stronger business outcomes.
A Global Platform, Now in India
From the UK to Egypt, WorkL powers Best Places to Work awards globally — now including India via The Hindu Best Places to Work Awards.
'These awards offer more than recognition,' says Price. 'They're a data-driven feedback loop that helps firms build better employer brands and attract talent.'
Why India Should Prioritise Culture Now
In India, top drivers of employee satisfaction include job security, fair pay, career growth, and increasingly, wellbeing and upskilling. Sectors like Tech, BFSI, Manufacturing, and Education are leading the charge.
The Hindu Best Places to Work 2025 — Now Open
Indian companies can now enter The Hindu Best Places to Work 2025, powered by WorkL, to access a full engagement report, benchmarking data, and national recognition.
Deadline: February 28, 2026
Enter here
Email : thehindubestplacestowork@workl.com
You can also join the free webinar to know more about how to get recognized – Click here
'This article is part of sponsored content programme.'
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