CCC Intelligent Solutions and Elitek Expand Integration to Include Sublet Services
The expansion builds on the companies' initial integration, launched in 2023, which enables documentation from Elitek's remote diagnostics services to flow directly into CCC ONE, including invoices, scan and calibration reports. This next phase extends that functionality to additional mobile services performed onsite by Elitek technicians, automating the delivery of key information into repair workflows. The added efficiency supports repairers as they manage rising repair complexity, continued staffing constraints and the need to thoroughly document repairs performed on the vehicle. There is no cost to activate the expanding capabilities for existing CCC/Elitek customers.
'With pressure mounting from rising complexity and staffing challenges, repairers are looking for ways to do more with less, and that can include subletting out specialized services,' said Mark Fincher, vice president of product management at CCC. 'By expanding our integration with Elitek, we're helping shops reduce manual steps and improve repair documentation, all within the workflows they already use every day.'
Elitek delivers mobile diagnostics and sublet services directly to collision repair facilities, helping complete repairs outside a shop's in-house capabilities. With this integration, service documentation can be automatically attached to the appropriate CCC ONE repair order, removing the need for manual uploads or data entry.
'We're proud to expand our relationship with CCC and bring even more value to our customers by reducing friction across our portfolio of services,' said Glen Dixon, Senior Director of North American Operations, Elitek Vehicle Services. 'Adding documentation from more of our services into CCC ONE helps streamline operations, reduce time spent managing sublet work and makes it even easier for our customers to perform ADAS calibrations, mechanical, electrical and other sublet services."
Elitek is a participating provider in the CCC Diagnostics Network, which includes multiple diagnostics and sublet service partners. Repairers have the flexibility to choose the providers that best meet their needs while supporting consistent and complete documentation in CCC ONE.
To learn more about CCC Diagnostics, visit cccis.com/diagnostics-workflow.
To learn more about Elitek, visit elitekauto.com.
About CCC
CCC Intelligent Solutions Inc. (CCC), a subsidiary of CCC Intelligent Solutions Holdings Inc. (NASDAQ: CCCS), is a leading cloud platform provider for the multi-trillion-dollar P&C insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. The CCC Intelligent Experience (IX) Cloud™ platform, powered by proven AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes and personalized experiences that just work. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
About Elitek
Elitek Vehicles Services, an LKQ Company, is the leading independent provider of remote and mobile diagnostics, calibration, and ADAS solutions for collision repair shops. We also offer a full suite of mobile mechanical and electrical services nationwide, and we are committed to advancing vehicle safety. Elitek delivers innovative, reliable ADAS technology and expert support to collision professionals across the U.S. Learn more about Elitek at www.ElitekAuto.com.
Special Note Regarding Forward-Looking Statements
This press release contains forward-looking statements that are based on beliefs and assumptions and on information currently available. In some cases, you can identify forward-looking statements by the following words: 'may,' 'will,' 'could,' 'would,' 'should,' 'expect,' 'intend,' 'plan,' 'anticipate,' 'believe,' 'estimate,' 'predict,' 'project,' 'potential,' 'continue,' 'ongoing' or the negative of these terms or other comparable terminology, although not all forward-looking statements contain these words. These statements involve risks, uncertainties and other factors that may cause actual results, levels of activity, performance or achievements to be materially different from the information expressed or implied by these forward-looking statements. Forward-looking statements in this press release include, but are not limited to, statements regarding future use and performance of CCC's digital solutions. We cannot assure you that the forward-looking statements in this press release will prove to be accurate. These forward-looking statements are subject to a number of risks and uncertainties, including, among others, competition, including technological advances and new products marketed by competitors; changes to applicable laws and regulations; and other risks and uncertainties, including those included under the header 'Risk Factors' in CCC's filings with the Securities and Exchange Commission ('SEC'), including the Form 10-K filed February 25, 2025, which can be obtained, without charge, at the SEC's website (www.sec.gov). The forward-looking statements in this press release represent our views as of the date of this press release. We anticipate that subsequent events and developments will cause our views to change. However, while we may elect to update these forward-looking statements at some point in the future, we have no current intention of doing so except to the extent required by applicable law. You should, therefore, not rely on these forward-looking statements as representing our views as of any date subsequent to the date of this press release.
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