
Marine & Lawn Hotels And Resorts Expands Its Luxury Golf Properties
With their addition of the Greywalls Hotel next to Muirfield in Scotland, Marine & Lawn added another hotel property in the United Kingdom next to one of the top golf courses in the world. They also are making their way into the United States by acquiring the Mid Pines Inn and Pine Needles Lodge in Southern Pines, North Carolina.
With the acquisition of these properties, Marine & Lawn is now up to eight properties worldwide in its portfolio, all situated next to some of the greatest golf courses in the world. 'These acquisitions represent a pivotal milestone for Marine & Lawn,' said Ben Weprin, Founder of Marine & Lawn Hotels & Resorts, CEO and Founder of AJ Capital Partners.
Weprin went on to add, 'Since launching the brand in 2019, our ambition has always been to honor golf's most legendary locales with world-class hospitality. The addition of these iconic properties - each with deep roots in golf's history - allows us to bring that vision to life on both sides of the Atlantic."
Greywalls Hotel Acquisition
Situated right behind the 10th tee box at Muirfield, home of the Honourable Company of Edinburgh Golfers, the Greywalls Hotel is an Edwardian estate steeped in history. Designed in 1901 by Sir Edwin Lutyens, over decades, the property has served as a retreat for royals, golf enthusiasts and world travelers. The property features world renowned gardens by landscape designer Gertrude Jekyll.
Privately owned by the Weaver family since 1926, the property has recently been entrusted to Marine & Lawn to keep the Greywalls Hotel tradition alive. Through the relationship with the Honourable Company of Edinburgh Golfers, guests of Greywalls will enjoy access to Muirfield, the sixteen-time host of the Open Championship and currently ranked in the top 10 courses in the world by Golf Digest.
Marine & Lawn plans to do a renovation to the Greywalls Hotel, reimagining the interiors, food and beverage program, and the overall guest experience. Preserving the estate's connection to Muirfield and its architectural legacy are important to Marine & Lawn as it adds another property in Scotland's 'Golf Coast.'
Mid Pines Inn & Pine Needles Lodge
For Marine & Lawn's first expansion into the United States market, they have acquired two properties in the famed Pinehurst region of North Carolina.
In Southern Pines, North Carolina, the Mid Pines Inn and Pine Needles Lodge are both properties from the 1920's, situated along Donald Ross designed courses that are steeped in history.
Both hotels will undergo extensive restorations by AJ Capital's design team and will feature fully renovated guestrooms, new dining concepts, and updated public spaces. As part of the acquisition, guests at both hotels will receive priority access and curated golf packages in one of the premier and most famous golf locations in the country.
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MSA Safety Announces Second Quarter 2025 Results
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"Our second quarter financial performance demonstrates our team's commitment to our Accelerate strategy and creating long-term value for our stakeholders," said Steve Blanco, MSA Safety President and CEO. "Although we had a difficult comparison within our broader portfolio, leveraging the MSA Business System enabled strong backlog conversion of key customer orders, and we are energized by the momentum in our growth accelerator product categories of detection and fall protection. Lastly, we deployed capital for the acquisition of M&C TechGroup to expand our addressable market in detection, further diversify our end markets, and create a synergistic platform for growth in the gas analysis and process safety markets." (a) Definition of organic sales change provided on the bottom of page nine. Financial HighlightsThree Months Ended June 30,Six Months Ended June 30, (In millions, except per share data and percentages) 20252024% Change (a)20252024% Change (a) Net Sales $ 474.1$ 462.53 %$ 895.5$ 875.82 % GAAPOperating income 85.999.9(14) %163.6180.1(9) % % of Net sales 18.1 %21.6 %(350) bps18.3 %20.6 %(230) bps Net income 62.872.2(13) %122.4130.4(6) % Diluted EPS 1.591.83(13) %3.103.30(6) % Non-GAAPAdjusted EBITDA $ 116.5$ 121.9(4) %$ 218.0$ 223.2(2) % % of Net sales 24.6 %26.4 %(180) bps24.3 %25.5 %(120) bps Adjusted operating income 101.4108.2(6) %188.9196.2(4) % % of Net sales 21.4 %23.4 %(200) bps21.1 %22.4 %(130) bps Adjusted earnings 75.979.7(5) %142.4143.2(1) % Adjusted diluted EPS 1.932.01(4) %3.613.62— % Free cash flow 37.939.0(3) %88.978.613 % Free cash flow conversion 60 %54 %73 %60 % Americas SegmentNet sales $ 320.1$ 314.72 %$ 613.3$ 610.2— % GAAP operating income 91.396.2(5) %167.8180.3(7) % % of Net sales 28.5 %30.6 %(210) bps27.4 %29.6 %(220) bps Adjusted operating income 93.398.5(5) %172.0184.7(7) % % of Net sales 29.1 %31.3 %(220) bps28.0 %30.3 %(230) bps International SegmentNet sales $ 154.0$ 147.84 %$ 282.2$ 265.56 % GAAP operating income 12.222.8(46) %29.533.9(13) % % of Net sales 8.0 %15.4 %(740) bps10.5 %12.8 %(230) bps Adjusted operating income 20.224.3(17) %38.937.83 % % of Net sales 13.1 %16.4 %(330) bps13.8 %14.2 %(40) bps(a) Percentage change may not calculate exactly due to rounding. "Our balance sheet remains strong, enabling us to invest in growth and return cash to shareholders through our disciplined capital allocation strategy," stated Elyse Brody, Interim CFO of MSA Safety. "Highlights this quarter include the acquisition of M&C TechGroup, our 55th consecutive annual dividend increase, share repurchases, and a strategic footprint investment in Cranberry Township, Pa., to expand manufacturing and engineering capabilities at our detection Center of Excellence. We reaffirm our low-single-digit organic sales growth outlook for 2025 while actively preparing for a wide range of macro scenarios, including tariffs, industrial demand, and the timing of the National Fire Protection Association (NFPA) approval for our next-generation self-contained breathing apparatus (SCBA)," Brody added. 2025 Net Sales Outlook The company maintained its low-single-digit full-year organic sales growth outlook for 2025, while acknowledging ongoing risk due to macroeconomic factors and the timing of the NFPA standard approval process. Conference Call MSA Safety will host a conference call on Tuesday, August 5, 2025, at 10:00 a.m. Eastern time to discuss its second quarter 2025 results and outlook. The call and an accompanying slide presentation will be webcast at under the "News and Events" tab, subheading "Events & Presentations." Investors and interested parties can also dial into the call at 1-844-854-4415 (toll-free) or 1-412-902-6599 (international). When prompted, please instruct the operator to be joined into the MSA Safety Incorporated conference call. A replay of the conference call will be available at shortly after the conclusion of the presentation and will be available for the next 90 days. MSA Safety Incorporated Condensed Consolidated Statements of Income (Unaudited) (In thousands, except per share amounts) Three Months EndedJune 30,Six Months EndedJune 30,2025202420252024 Net sales $ 474,116$ 462,463$ 895,456$ 875,765 Cost of products sold 253,406239,434481,351457,205 Gross profit 220,710223,029414,105418,560 Selling, general and administrative 112,078105,075206,042199,226 Research and development 16,99617,07032,66532,988 Restructuring charges 4881,5432,4124,560 Currency exchange losses (gains), net 5,286(603)9,3631,730 Operating income 85,86299,944163,623180,056 Interest expense 8,1169,66414,95120,403 Other income, net (5,000)(4,148)(12,022)(10,382) Total other expense, net 3,1165,5162,92910,021 Income before income taxes 82,74694,428160,694170,035 Provision for income taxes 19,97322,19438,31639,662 Net income $ 62,773$ 72,234$ 122,378$ 130,373 Earnings per share attributable to common shareholders:Basic $ 1.60$ 1.83$ 3.11$ 3.31 Diluted $ 1.59$ 1.83$ 3.10$ 3.30 Basic shares outstanding 39,25839,38939,29639,375 Diluted shares outstanding 39,35939,54139,43039,549 MSA Safety Incorporated Condensed Consolidated Balance Sheets (Unaudited) (In thousands) June 30, 2025December 31, 2024 AssetsCash and cash equivalents $ 146,988$ 164,560 Trade receivables, net 333,754279,213 Inventories 343,883296,796 Other current assets 62,83662,461 Total current assets 887,461803,030 Property, plant and equipment, net 279,419211,865 Prepaid pension cost 234,355224,638 Goodwill 733,245620,895 Intangible assets, net 310,934246,437 Other noncurrent assets 104,79798,919 Total assets $ 2,550,211$ 2,205,784 Liabilities and shareholders' equityNotes payable and current portion of long-term debt, net $ 8,383$ 26,391 Accounts payable 126,421108,163 Other current liabilities 150,660153,539 Total current liabilities 285,464288,093 Long-term debt, net 670,965481,622 Pensions and other employee benefits 152,344134,251 Deferred tax liabilities 132,696107,691 Other noncurrent liabilities 56,10050,808 Total shareholders' equity 1,252,6421,143,319 Total liabilities and shareholders' equity $ 2,550,211$ 2,205,784 MSA Safety Incorporated Condensed Consolidated Statements of Cash Flows (Unaudited) (In thousands) Three Months EndedJune 30,Six Months EndedJune 30,2025202420252024 Net income $ 62,773$ 72,234$ 122,378$ 130,373 Depreciation and amortization 18,09916,04734,35031,605 Change in working capital and other operating (13,654)(34,979)(27,677)(57,790) Cash flow from operating activities 67,21853,302129,051104,188 Capital expenditures (29,334)(14,341)(40,118)(25,560) Acquisitions, net of cash acquired (187,774)—(187,774)— Property disposals and other investing 1741974 Cash flow used in investing activities (217,107)(14,267)(227,873)(25,486) Change in debt 172,686(8,250)165,220(13,260) Cash dividends paid (20,848)(20,099)(40,881)(38,589) Company stock purchases under repurchase program (29,998)(10,000)(39,994)(10,000) Other financing (2,249)(284)(10,366)(5,869) Cash flow from (used in) financing activities 119,591(38,633)73,979(67,718) Effect of exchange rate changes on cash, cash equivalents and restricted cash 6,949(1,881)7,692(10,557) (Decrease)/Increase in cash, cash equivalents and restricted cash $ (23,349)$ (1,479)$ (17,151)$ 427 MSA Safety Incorporated Sales by Product Group (Unaudited) (In thousands, except percentages)Three Months Ended June 30, 2025ConsolidatedAmericasInternational DollarsPercentDollarsPercentDollarsPercent Detection(a)$ 193,83541 %$ 127,17440 %$ 66,66143 % Fire Service(b)163,30634 %110,81535 %52,49134 % Industrial PPE and Other(c)116,97525 %82,15025 %34,82523 % Total$ 474,116100 %$ 320,139100 %$ 153,977100 %Three Months Ended June 30, 2024ConsolidatedAmericasInternational DollarsPercentDollarsPercentDollarsPercent Detection(a)$ 170,84837 %$ 111,40535 %$ 59,44340 % Fire Service(b)172,26937 %118,48738 %53,78237 % Industrial PPE and Other(c)119,34626 %84,81927 %34,52723 % Total$ 462,463100 %$ 314,711100 %$ 147,752100 %Six Months Ended June 30, 2025ConsolidatedAmericasInternational DollarsPercentDollarsPercentDollarsPercent Detection(a)$ 354,90640 %$ 237,06539 %$ 117,84142 % Fire Service(b)313,92235 %216,72235 %97,20034 % Industrial PPE and Other(c)226,62825 %159,51226 %67,11624 % Total$ 895,456100 %$ 613,299100 %$ 282,157100 %Six Months Ended June 30, 2024ConsolidatedAmericasInternational DollarsPercentDollarsPercentDollarsPercent Detection(a)310,06435 %207,70034 %102,36438 % Fire Service(b)335,96239 %240,73839 %95,22436 % Industrial PPE and Other(c)229,73926 %161,81127 %67,92826 % Total$ 875,765100 %$ 610,249100 %$ 265,516100 %(a) Detection includes Fixed Gas and Flame Detection and Portable Gas detection. Detection includes sales from M&C TechGroup Germany GmbH and its affiliated companies ("M&C"), acquired by the Company, from May 6th, 2025, onward (Americas and International). (b) Fire Service includes Breathing Apparatus and Firefighter Helmets and Protective Apparel. (c) Industrial PPE and Other includes Industrial Head Protection, Fall Protection and Non-Core. MSA Safety Incorporated Reconciliation of Non-GAAP Financial Measures Organic sales change (Unaudited)ConsolidatedThree Months Ended June 30, 2025Detection(a) FireService(b) Industrial PPEand Other(c)Net Sales GAAP reported sales change 13 % (5) % (2) %3 % Currency translation effects — % (1) % 1 %(1) % Less: Acquisitions (7) % — % — %(2) % Organic sales change 6 % (6) % (1) %— %Six Months Ended June 30, 2025Detection(a) FireService(b) Industrial PPEand Other(c)Net Sales GAAP reported sales change 14 % (7) % (1) %2 % Plus: Currency translation effects 1 % — % 2 %1 % Less: Acquisitions (4) % — % — %(1) % Organic sales change 11 % (7) % 1 %2 % Americas Segment Three Months Ended June 30, 2025Detection(a) FireService(b) Industrial PPEand Other(c)Net Sales GAAP reported sales change 14 % (6) % (3) %2 % Plus: Currency translation effects 1 % — % 2 %1 % Less: Acquisitions (3) % — % — %(1) % Organic sales change 12 % (6) % (1) %2 %Six Months Ended June 30, 2025Detection(a) FireService(b) Industrial PPEand Other(c)Net Sales GAAP reported sales change 14 % (10) % (1) %1 % Plus: Currency translation effects 1 % — % 3 %1 % Less: Acquisitions (1) % — % — %(1) % Organic sales change 14 % (10) % 2 %1 % International Segment Three Months Ended June 30, 2025Detection(a) FireService(b) Industrial PPEand Other(c)Net Sales GAAP reported sales change 12 % (2) % 1 %4 % Plus: Currency translation effects (4) % (4) % (3) %(3) % Less: Acquisitions (11) % — % — %(5) % Organic sales change (3) % (6) % (2) %(4) %Six Months Ended June 30, 2025Detection(a) FireService(b) Industrial PPEand Other(c)Net Sales GAAP reported sales change 15 % 2 % (1) %6 % Plus: Currency translation effects (1) % (1) % (1) %(1) % Less: Acquisitions (7) % — % — %(2) % Organic sales change 7 % 1 % (2) %3 %(a) Detection includes Fixed Gas and Flame Detection and Portable Gas Detection. Detection includes sales from M&C, acquired by the Company, from May 6th, 2025, onward (Americas and International). (b) Fire Service includes Breathing Apparatus and Firefighter Helmets and Protective Apparel. (c) Industrial PPE and Other includes Industrial Head Protection, Fall Protection and Non-Core. Management believes that organic sales change is a useful metric for investors, as foreign currency translation, acquisitions and divestitures can have a material impact on sales change trends. Organic sales change highlights ongoing business performance excluding the impact of fluctuating foreign currencies, acquisitions and divestitures. There can be no assurances that MSA's definition of organic sales change is consistent with that of other companies. As such, management believes that it is appropriate to consider sales change determined on a GAAP basis in addition to this non-GAAP financial measure. MSA Safety Incorporated Reconciliation of Non-GAAP Financial Measures Adjusted operating income (Unaudited) Adjusted EBITDA (Unaudited) (In thousands) Three months endedJune 30,Six months endedJune 30,2025202420252024 Adjusted EBITDA $ 116,513$ 121,931$ 217,979$ 223,185 Less: Depreciation and amortization 15,07913,74129,04326,985 Adjusted operating income 101,434108,190188,936196,200 Less: Restructuring charges 4881,5432,4124,560 Currency exchange losses (gains), net 5,286(603)9,3631,730 Acquisition-related amortization 3,1532,3065,4394,620 Net cost for product related legal matter —5,000—5,000 Transaction costs (a) 6,645—8,099234 GAAP operating income 85,86299,944163,623180,056 Less: Interest expense 8,1169,66414,95120,403 Other income, net (5,000)(4,148)(12,022)(10,382) Income before income taxes 82,74694,428160,694170,035 Provision for income taxes 19,97322,19438,31639,662 Net income $ 62,773$ 72,234$ 122,378$ 130,373(a) Transaction costs include advisory, legal, accounting, valuation, and other professional or consulting fees incurred in connection with acquisitions and divestitures. These costs are included in selling, general and administrative expense in the unaudited Condensed Consolidated Statements of Income. Adjusted operating income, adjusted operating margin, adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) and adjusted EBITDA margin are non-GAAP financial measures and operating ratios derived from non-GAAP measures. Adjusted operating income is defined as operating income excluding restructuring charges, currency exchange gains / losses, acquisition-related amortization, net cost for product related legal matter and transaction costs. Adjusted operating margin is defined as adjusted operating income divided by net sales to external customers. Adjusted EBITDA is defined as adjusted operating income plus depreciation and amortization, and adjusted EBITDA margin is defined as adjusted EBITDA divided by net sales to external customers. These metrics are consistent with how management evaluates segment results and makes strategic decisions about the business. Additionally, these non-GAAP financial measures provide information useful to investors in understanding our operating performance and trends, and to facilitate comparisons with the performance of our peers. Adjusted operating income, adjusted operating margin, adjusted EBITDA and adjusted EBITDA margin are not recognized terms under GAAP, and therefore do not purport to be alternatives to operating income or operating margin as a measure of operating performance. The company's definition of adjusted operating income, adjusted operating margin, adjusted EBITDA and adjusted EBITDA margin may not be comparable to similarly titled measures of other companies. As such, management believes that it is appropriate to consider operating income and net income determined on a GAAP basis in addition to these non-GAAP measures. MSA Safety Incorporated Reconciliation of Non-GAAP Financial Measures Adjusted earnings (Unaudited) Adjusted diluted earnings per share (Unaudited) (In thousands, except per share amounts and percentages) Three Months EndedJune 30,Six Months EndedJune 30,20252024% Change20252024% Change Net income $ 62,773$ 72,234(13) %$ 122,378$ 130,373(6) % Currency exchange losses (gains), net 5,286(603)9,3631,730 Restructuring charges 4881,5432,4124,560 Transaction costs (a) 6,645—8,099234 Acquisition-related amortization 3,1532,3065,4394,620 Asset related losses 884701892752 Pension settlement 7211,3087211,308 Net cost for product related legal matter —5,000—5,000 Income tax expense on adjustments (4,021)(2,827)(6,937)(5,417) Adjusted earnings $ 75,929$ 79,662(5) %$ 142,367$ 143,160(1) % Adjusted diluted earnings per share $ 1.93$ 2.01(4) %$ 3.61$ 3.620 % Diluted shares outstanding 39,35939,54139,43039,549(a)Transaction costs include advisory, legal, accounting, valuation, and other professional or consulting fees incurred in connection with acquisitions and divestitures. These costs are included in Selling, general and administrative expense in the unaudited Condensed Consolidated Statements of Income. Management believes that adjusted earnings and adjusted diluted earnings per share are useful measures for investors, as management uses these measures to internally assess the company's performance and ongoing operating trends. There can be no assurances that additional special items will not occur in future periods, nor that MSA's definition of adjusted earnings is consistent with that of other companies. As such, management believes that it is appropriate to consider both net income determined on a GAAP basis as well as adjusted earnings. MSA Safety Incorporated Reconciliation of Non-GAAP Financial Measures Debt to adjusted EBITDA / Net debt to adjusted EBITDA (Unaudited) (In thousands)Twelve Months EndedJune 30, 2025 Operating income$ 372,744 Depreciation and amortization 57,217 Restructuring charges4,249 Currency exchange losses, net11,271 Acquisition-related amortization9,994 Transaction costs (a)8,751 Adjusted EBITDA$ 464,226Total end-of-period debt679,348Debt to adjusted EBITDA1.5Total end-of-period debt$ 679,348 Total end-of-period cash and cash equivalents146,988 Net debt$ 532,360Net debt to adjusted EBITDA1.1(a) Transaction costs include advisory, legal, accounting, valuation, and other professional or consulting fees incurred in connection with acquisitions and divestitures. These costs are included in Selling, general and administrative expense in the unaudited Condensed Consolidated Statements of Income. Management believes that Debt to adjusted EBITDA and Net debt to adjusted EBITDA are useful measures for investors, as management uses these measures to internally assess the company's liquidity and balance sheet strength. There can be no assurances that that MSA's definition of Debt to adjusted EBITDA and Net debt to adjusted EBITDA is consistent with that of other companies. About MSA Safety: MSA Safety Incorporated (NYSE: MSA) is the global leader in advanced safety products, technologies and solutions. Driven by its singular mission of safety, the company has been at the forefront of safety innovation since 1914, protecting workers and facility infrastructure around the world across a broad range of diverse end markets while creating sustainable value for shareholders. With 2024 revenues of $1.8 billion, MSA Safety is headquartered in Cranberry Township, Pennsylvania and employs a team of over 5,000 associates across its more than 40 international locations. For more information, please visit Cautionary Statement Regarding Forward-Looking Statements: Except for historical information, certain matters discussed in this press release may be "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements relate to future events or our future financial performance and involve various assumptions, known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by these forward-looking statements. In some cases, you can identify forward-looking statements by words such as "may," "will," "should," "expects," "intends," "plans," "anticipates," "believes," "estimates," "predicts," "potential" or other comparable words. Actual results, performance or outcomes may differ materially from those expressed or implied by these forward-looking statements and may not align with historical performance and events due to a number of factors, including those discussed in the sections of our annual report on Form 10-K entitled "Cautionary Statement Regarding Forward-Looking Statements" and "Risk Factors," and those discussed in our Form 10-Q quarterly reports filed after such annual report. MSA's SEC filings are readily obtainable at no charge at as well as on its own investor relations website at Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee future results, levels of activity, performance or achievements, and caution should be exercised against placing undue reliance upon such statements, which are based only on information currently available to us and speak only as of the date hereof. We are under no duty to update publicly any of the forward-looking statements after the date of this earnings press release, whether as a result of new information, future events or otherwise, except as required by law. Non-GAAP Financial Measures:This press release includes certain non-GAAP financial measures. These financial measures include organic sales change, adjusted operating income, adjusted operating margin, adjusted EBITDA, adjusted EBITDA margin, adjusted earnings, adjusted earnings per diluted share, debt to adjusted EBITDA, and net debt to adjusted EBITDA. These non-GAAP financial measures provide information useful to investors in understanding our operating performance and trends, and to facilitate comparisons with the performance of our peers. Management also uses these measures internally to assess and better understand our underlying business performance and trends related to core business activities. The non-GAAP financial measures and key performance indicators we use, and computational methods with respect thereto, may differ from the non-GAAP financial measures and key performance indicators, and computational methods, that our peers use to assess their performance and trends. The presentation of these non-GAAP financial measures does not comply with U.S. generally accepted accounting principles ("GAAP"). These non-GAAP financial measures should be viewed as supplemental in nature, and not as a substitute for, or superior to, our reported results prepared in accordance with GAAP. When non-GAAP financial measures are disclosed, the Securities and Exchange Commission's Regulation G requires: (i) the presentation of the most directly comparable financial measure calculated and presented in accordance with GAAP and (ii) a reconciliation of the differences between the non-GAAP financial measure presented and the most directly comparable financial measure calculated and presented in accordance with GAAP. For an explanation of these measures, with a reconciliation to the most directly comparable GAAP financial measure, see the Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures in the financial tables section above. View original content to download multimedia: SOURCE MSA Safety
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North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale
RALEIGH, N.C. (AP) — Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, according to agency reviews that also recommend major reforms. Elected Republican Auditor Dave Boliek on Monday released two audits totaling nearly 600 pages that scrutinize the DMV — the bane of motorists in many states. But long lines and frustrations are acute in the ninth-largest state. 'Our DMV affects the economy. It affects people having to take off of work unnecessarily. It takes our students out of the classroom,' Boliek told reporters. 'This has to be fixed and it has to be a top priority.' Constituent complaints, REAL ID brings problems to fore Boliek promised during last year's campaign to conduct a top-to-bottom review of the DMV if elected. Elected leaders' constituents have complained about the inability to book appointments online close to home and the struggles for their teenagers to complete driving tests. It's not unusual for customers to camp outside driver's license offices in the wee hours hoping to get seen later that day. Problems continued as federal REAL ID license security standards took effect in May. Erin Van Dorn of Holly Springs said at Boliek's news conference it took her and her teenage son four trips to the DMV — the last time 130 miles (209 kilometers) away in Mount Airy — to obtain his license. Information technology and staffing shortages were to blame. 'My son has missed a total of four days of school,' Van Horn said. 'It's just been a very big ordeal for us.' New Democratic Gov. Josh Stein's administration brought in former state legislator Paul Tine as the new Division of Motor Vehicles commissioner and has pledged a turnaround. Longer waits, continued examiner shortages A DMV performance audit Monday said average wait times for customers at the state's driver's license locations increased by over 15% since 2019 to 1 hour and 15 minutes. And close to 14% of the wait times lasted over 2 hours and 30 minutes — a 79% increase from 2019. And nearly half of all transactions by customers aren't happening at the license office closest to where they live. 'The employee experience has diminished as well,' Boliek said. The audit said there were 160 vacant license examiner positions as of April. And while the state's population has grown by 29% over the last 20 years, the number of examiner positions has grown by just 10%. Boliek's staff heard DMV employee complaints about burnout, security and low pay — average examiner position salaries were well below $50,000 last year. The audit attributes many problems to DMV's relationship to the Cabinet-level state Department of Transportation that oversees the agency. The auditor said DMV has undersized influence within DOT when it comes to decision-making and getting budget requests approved by the legislature. Agency independence among recommendations Boliek's most significant recommendation is for policymakers to consider turning DMV into an autonomous agency separate from DOT. Boliek said the recommendation is no slight upon Tine and current Teansportation Secretary Joey Hopkins, whom he said are taking steps toward reform. But he said a permanent change is needed to address situations where the commissioner and secretary don't cooperate as well. Other recommendations include creating a public online dashboard measuring keys performance goals and initiating nonconventional initiatives to reduce wait times and backlogs. Boliek said outside driving school instructors could administer road tests required of new drivers. The DMV could open 'pop-up' license offices at a vacant mall anchor store or create 'fast-pass' options for customers who pay extra to reach the front of the line. 'We can't keep doing things the same old way," he said. DMV, DOT chiefs back most recommendations In a written response to the audits, Tine and Hopkins agreed with nearly all of the recommendations and said many already getting carried out. But they opposed the recommendation to separate DMV, saying the agency's core functions align with the Transportation Department's mission to improve highway safety. 'We know that with the right leadership and follow-through, we will get results -– getting people out of lines and empowering our hard-working DMV employees," Stein spokesperson Morgan Hopkins said. The GOP-controlled General Assembly could still attempt to implement the change. A stopgap budget measure on Stein's desk provides funds to hire over 60 license examiners. And a new state law has established a temporary moratorium on renewing standard licenses, allowing them to remain valid within North Carolina for up to two years beyond the expiration date. Gary D. Robertson, The Associated Press