DXB travellers can check-in anywhere, get baggage delivered and skip baggage claim
Travel at Dubai International Airport has just got a major upgrade.
Passengers flying from the world's busiest international airport can now check-in from anywhere, skip lengthy queues for luggage drop-off and fast-track through immigration.
All part of a new service provided by marhaba, part of dnata and a leading global airport hospitality brand, and DUBZ, a baggage technology and logistics company, at DXB.
Passengers can now check-in from their home, hotel or office and save the hassle of queuing up to drop off luggage and pick up a boarding pass. Instead, a check-in agent will issue you with your pass and your luggage will be securely delivered to the airport.
Passengers can also skip baggage claim entirely by having their luggage delivered to their doorstep within hours of landing.
The new service also allows DXB travellers flexible short-term or extended baggage storage options as well as secure same-day delivery across the UAE.
It'll soon be quicker to get around DXB (Credit: Dubai International Airport)
The new services can be booked directly via marhaba, with delivery offered at designated service points across Dubai.
According to the International Air Transport Association's most recent global passenger survey, speed and convenience at airports remain a top priority globally among travellers. Around 70 percent of respondents said they'd prefer checking in their luggage in advance to avoid long queues.
The move also comes as DXB continues to scale new passenger records, with more than 92 million travellers passing through in 2024 – a figure projected to rise even further in the year ahead.
As a response, airports worldwide are accelerating investments in off-airport processing technologies to streamline operations and enhance journeys.
(Credit: Dubai International Airport)
The services by DUBZ were used by more than 70,000 passengers in 2024. And this new agreement will likely see that number rise.
Jaffar Dawood, Divisional Senior Vice President for UAE Airport Operations at dnata, said that the integration will allow more people to save time at the airport.
He said: 'We're seeing a fundamental shift in how people want to travel.
'Whether it's a family trying to simplify their departure or a business traveller looking to save time, the demand for seamless airport experiences has never been higher.
'With this integration, we're anticipating those needs and going beyond them. It's about removing friction and giving people back time and peace of mind.'
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Time Out Dubai
11 hours ago
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