Syncro Launches XMM Unified IT and Security Management Platform with Microsoft Integration
LAS VEGAS--(BUSINESS WIRE)--Apr 29, 2025--
Kaseya Connect —Syncro, a leading platform provider for growing Managed Service Providers (MSPs) and IT teams, today announced the launch of XMM™ (Extended Monitoring and Management), a unified IT and security management platform developed through a collaboration with Microsoft.
The platform consolidates Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and Microsoft 365 multi-tenant management into a single, integrated solution. It integrates with Microsoft Secure Score, Defender Antivirus and Entra ID (formerly Azure Active Directory) to provide MSPs with a streamlined and secure way to manage their clients' infrastructures in the cloud.
'As more businesses migrate to Microsoft 365, MSPs struggle with increasing pressure to manage both security and IT operations across multiple clients, often relying on fragmented tools that create inefficiencies,' said Michael George, CEO of Syncro. 'XMM simplifies the entire process by providing a unified platform that enhances security and operational effectiveness. Our integration with Microsoft helps MSPs maximize the power of Microsoft 365 while maintaining an even stronger security posture.'
Key Features and Benefits of XMM
Addressing MSPs' Biggest Challenges
As MSPs grow, they face three primary challenges: securing their clients' businesses, reducing operational complexity, and scaling their businesses profitably. Cyberattacks targeting small and medium-sized businesses (SMBs) have surged, with 31% experiencing incidents such as ransomware, phishing, or data breaches, according to the 2024 Microsoft Digital Defense Report. In addition, MSPs often struggle with tool sprawl, relying on dozens of disconnected tools that increase overhead and security risks.
XMM is designed to help solve these problems by unifying security management, IT operations, and automation in one platform, enabling MSPs to streamline workflows, improve security, and scale operations without increasing labor costs.
Syncro XMM integrates with Microsoft's security products including Microsoft Secure Score, Defender Antivirus and Entra ID allowing MSPs to strengthen security postures, reduce attack surfaces, and maintain compliance with ease.
'Microsoft and Syncro share a deep commitment to the MSP community,' said Jose Gomez Cueto, general manager, Small and Medium Business (SMB) at Microsoft. 'The Syncro XMM integration with Microsoft 365 will help MSPs serving SMBs to easily manage and secure customers with a unified, multi-tenant platform, and streamline their operations.'
Early Adoption and Availability
Early adopters report that XMM has reduced operational overhead, improved security compliance, and streamlined IT management. 'XMM has fundamentally changed how we manage our clients' IT environments,' said Janice Mahlmann, CEO, August eTech. 'As we have launched our new MSSP service, it has helped us consolidate multiple tools into one platform, streamlined our operations, improved our customers' security compliance, and saved countless hours each week. It's a game-changer as it simplifies our technology stack while at the same time strengthening our clients' security.'
XMM is available immediately, with additional features rolling out through 2025. MSPs looking to streamline operations, enhance security, and drive business growth can learn more at www.syncromsp.com.
About Syncro
Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably.
Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations.
Learn more at syncromsp.com or follow Syncro on LinkedIn.
View source version on businesswire.com:https://www.businesswire.com/news/home/20250429567442/en/
CONTACT: Media
Elyse Familant
Results PR
[email protected]
KEYWORD: UNITED STATES NORTH AMERICA NEVADA
INDUSTRY KEYWORD: TECHNOLOGY SECURITY PROFESSIONAL SERVICES SOFTWARE SMALL BUSINESS NETWORKS INTERNET DATA MANAGEMENT ARTIFICIAL INTELLIGENCE OTHER PROFESSIONAL SERVICES
SOURCE: Syncro
Copyright Business Wire 2025.
PUB: 04/29/2025 08:45 AM/DISC: 04/29/2025 08:46 AM
http://www.businesswire.com/news/home/20250429567442/en
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
an hour ago
- Yahoo
Why investing in growth-stage AI startups is getting riskier and more complicated
Making a bet on AI startups has never been so exciting -- or more risky. Incumbents like OpenAI, Microsoft, and Google are scaling their capabilities fast to swallow many of the offerings of smaller companies. At the same time, new startups are reaching the growth stage much faster than they historically have. But defining "growth stage" in AI startups is not so cut-and-dried today. Jill Chase, partner at CapitalG, said on stage at TechCrunch AI Sessions that she's seeing more companies that are only a year old, yet have already reached tens of millions in annual recurring revenue and more than $1 billion in valuation. While those companies might be defined as mature due to their valuation and revenue generation, they often lack much of the necessary safety, hiring, and executive infrastructure. 'On one hand, that's really exciting. It represents this brand new trend of extremely fast growth, which is awesome,' Chase said. 'On the other hand, it's a little bit scary because I'm gonna pay at an $X billion valuation for this company that didn't exist 12 months ago, and things are changing so quickly.' 'Who knows who is in a garage somewhere, maybe in this audience somewhere, starting a company that in 12 months will be a lot better than this one I'm investing in that's at $50 million ARR today,' Chase continued. 'So it's made growth investing a little confusing.' To cut through the noise, Chase said it's important for investors to feel good about the category and the 'ability of the founder to very quickly adapt and see around corners.' She noted that AI coding startup Cursor is a great example of a company that 'jumped on the exact right use case of AI code generation that was available and possible given the technology at the time.' However, Cursor will need to work to maintain its edge. 'There will be, by the end of this year, AI software engineers,' Chase said. 'In that scenario, what Cursor has today is going to be a little less relevant. It is incumbent on the Cursor team to see that future and to think, okay, how do I start building my product so that when those models come out and are much more powerful, the product surface represents those and I can very quickly plug those in and switch into that state of code generation?' This article originally appeared on TechCrunch at
Yahoo
an hour ago
- Yahoo
Why investing in growth-stage AI startups is getting riskier and more complicated
Making a bet on AI startups has never been so exciting -- or more risky. Incumbents like OpenAI, Microsoft, and Google are scaling their capabilities fast to swallow many of the offerings of smaller companies. At the same time, new startups are reaching the growth stage much faster than they historically have. But defining "growth stage" in AI startups is not so cut-and-dried today. Jill Chase, partner at CapitalG, said on stage at TechCrunch AI Sessions that she's seeing more companies that are only a year old, yet have already reached tens of millions in annual recurring revenue and more than $1 billion in valuation. While those companies might be defined as mature due to their valuation and revenue generation, they often lack much of the necessary safety, hiring, and executive infrastructure. 'On one hand, that's really exciting. It represents this brand new trend of extremely fast growth, which is awesome,' Chase said. 'On the other hand, it's a little bit scary because I'm gonna pay at an $X billion valuation for this company that didn't exist 12 months ago, and things are changing so quickly.' 'Who knows who is in a garage somewhere, maybe in this audience somewhere, starting a company that in 12 months will be a lot better than this one I'm investing in that's at $50 million ARR today,' Chase continued. 'So it's made growth investing a little confusing.' To cut through the noise, Chase said it's important for investors to feel good about the category and the 'ability of the founder to very quickly adapt and see around corners.' She noted that AI coding startup Cursor is a great example of a company that 'jumped on the exact right use case of AI code generation that was available and possible given the technology at the time.' However, Cursor will need to work to maintain its edge. 'There will be, by the end of this year, AI software engineers,' Chase said. 'In that scenario, what Cursor has today is going to be a little less relevant. It is incumbent on the Cursor team to see that future and to think, okay, how do I start building my product so that when those models come out and are much more powerful, the product surface represents those and I can very quickly plug those in and switch into that state of code generation?' Error in retrieving data Sign in to access your portfolio Error in retrieving data
Yahoo
2 hours ago
- Yahoo
Why MercadoLibre (MELI) Stock Is Down Today
Shares of latin American e-commerce and fintech company MercadoLibre (NASDAQ:MELI) fell 5.3% in the morning session after Jefferies analysts downgraded the stock from a Buy to a Hold rating. The analysts noted that "with the shares up over 50% year-to-date and following a strong relative performance in 2023, it downgrades the shares on valuation." Importantly, the downgrade does not indicate a negative shift in the company's fundamentals. Rather, the analysts viewed the recent run-up in MELI's stock price as an opportunity for investors to lock in some profits. The shares closed the day at $2,478, down 3.8% from previous close. The stock market overreacts to news, and big price drops can present good opportunities to buy high-quality stocks. Is now the time to buy MercadoLibre? Access our full analysis report here, it's free. MercadoLibre's shares are somewhat volatile and have had 11 moves greater than 5% over the last year. In that context, today's move indicates the market considers this news meaningful but not something that would fundamentally change its perception of the business. The previous big move we wrote about was 29 days ago when the stock gained 7.3% on the news that the company reported impressive first-quarter 2025 results, which significantly blew past analysts' revenue, EPS, and EBITDA expectations. The key highlight for the quarter was Argentina's staggering revenue growth of 184%, powered by triple-digit expansion in gross merchandise volume and a sharp rebound in consumer demand. As a result, sales climbed 37% from the previous year. Profits also improved meaningfully, aided by scale efficiencies and lower fulfillment costs per order in major markets like Brazil and Mexico. The EPS beat was a direct result of these gains, reflecting improved execution despite currency headwinds in Brazil and investment drag in Mexico. Overall, it was a strong quarter for MercadoLibre, driven by outsized growth in Argentina, resilient consumer demand, and encouraging momentum in fintech and advertising, despite mixed buyer metrics. MercadoLibre is up 40.6% since the beginning of the year, and at $2,482 per share, it is trading close to its 52-week high of $2,606 from May 2025. Investors who bought $1,000 worth of MercadoLibre's shares 5 years ago would now be looking at an investment worth $2,890. Today's young investors likely haven't read the timeless lessons in Gorilla Game: Picking Winners In High Technology because it was written more than 20 years ago when Microsoft and Apple were first establishing their supremacy. But if we apply the same principles, then enterprise software stocks leveraging their own generative AI capabilities may well be the Gorillas of the future. So, in that spirit, we are excited to present our Special Free Report on a profitable, fast-growing enterprise software stock that is already riding the automation wave and looking to catch the generative AI next. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
