Soiled mattresses and dirty bedrooms in Clydebank care home

Glasgow Times

2 days ago

Clyde Court Care Home, which is run by Maven Healthcare, received an unannounced visit by the Care Inspectorate over three days in June 2025.
The report of their visit was released last week and has demanded that improvements be made following the grim discoveries.
Clyde Court Care Home, on Kilbowie Road. (Image: Google Maps) At the time of their visit, they housed 63 residents, some of whom were living with "several soiled carpets". It was also revealed that two mattresses were "found to be very soiled and odorous."
Showers and sinks were "visibly dirty", and a cleaning trolley and bucket on one floor were "extremely dirty, whilst soiled laundry was overly accumulated and mismanaged."
The Care Inspectorate say they were "very concerned" by the standards of cleanliness and Infection Prevention and Control they found within the home.
Staff at the facility told the inspectors that there was a "lack of clean linen" as they witnessed "bare mattresses" in place and two that needed to be disposed of.
Items of furniture and equipment were broken or worn, making them harder to keep clean.
Some en-suites were in a poor state of repair with cracked tiles and decor that badly needed refreshing, and some communal toilets were missing basic items, with some alert pull cords wrapped up and unusable, or not long enough.
The report adds that several toothbrushes across the home "did not appear to have been used that day."
Maven Healthcare say that they have a refurbishment plan which has been ongoing since they took over the home in 2022.
The provider added that staff have been "shocked and devastated" by the findings of the report.
Despite major concerns, inspectors did note that staff were mostly said to be kind and friendly and that they collaborated while working during activities and during mealtimes.
A spokesperson for Maven Healthcare said: "We acknowledge the findings of the recent report and are deeply disappointed by its findings.
"Ever since taking over the home at the end of 2022 from the previous providers, a lot of work has gone into the home to improve the environmental standards and quality of care, and we will continue to improve them.
"Whilst we recognise the progress made, this report highlights areas that have fallen short of the standard our residents deserve, and we are committed to ensuring that we reach and exceed them.
"We have undertaken an in-depth audit since the inspection that has shown that the concerns found were not reflective of most of the residents' experience; however, we do accept that even isolated incidents are not acceptable.
"Our staff and management are absolutely devastated by the outcome, and lessons have been learnt and changes already made.
"The safety, dignity and well-being of our residents remains and will always be our main concern."