logo
This local hospital received accolades for best in healthcare

This local hospital received accolades for best in healthcare

Yahoo14-02-2025
SPRINGFIELD, Mass. (WWLP)– Mercy Medical Center is being recognized for its excellence in several specialties.
The hospital has been named one of America's Best Hospitals by the Women's Choice Award, an organization that identifies the best brands, companies, and healthcare facilities. Mercy's Bariatric Surgery, Cancer Care, Orthopedics, and Mammogram Imaging specialties were cited as among the best in the country after a review of nearly 5,000 hospitals nationwide.
Baystate Health CEO Peter Banko elected to MHA Board of Trustees
The awards are chosen based on national accreditations, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results, and hospital outcome scores with primary research about women's healthcare preferences, as well as patient satisfaction and clinical excellence.
'Receiving the Women's Choice Awards is a special honor for all Mercy colleagues because it recognizes that we deliver high-quality care and service excellence in every patient encounter. These awards also help patients choose Mercy Medical Center with confidence, knowing that we are committed to putting them at the center of everything we do,' said Robert Roose, M.D., MPH, President, Mercy Medical Center, Johnson Memorial Hospital, and Saint Mary's Hospital.
Mercy Medical Center is part of the Trinity Health of New England health system.
Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Orange background

Try Our AI Features

Explore what Daily8 AI can do for you:

Comments

No comments yet...

Related Articles

After word of potential Mercy sale, Baystate CEO reassures staff but points to nondisclosure, confidentiality
After word of potential Mercy sale, Baystate CEO reassures staff but points to nondisclosure, confidentiality

Yahoo

time04-08-2025

  • Yahoo

After word of potential Mercy sale, Baystate CEO reassures staff but points to nondisclosure, confidentiality

SPRINGFIELD — Baystate Health President and CEO Peter D. Banko on Wednesday acknowledged reports that Baystate and Mercy are in talks. But Banko told staffers that management is unable to provide details. 'Potential partnership discussions or conversations of any type are always bound by nondisclosure and confidentiality agreements,' Banko, on the job for about a year, wrote to Baystate's 13,000 employees in an email Wednesday. That day, The Republican reported that Baystate and Mercy have been talking for some time. But details of how a merged system would work and the effects on employees and services — or if it will even happen — are not apparent. Spokespeople at Baystate and Trinity Health of New England declined to comment on the possibility of a merger or acquisition. The nurses' union at Mercy asked management this spring about a possible sale as part of their negotiations. Mercy's answer left open the possibility, according to a response provided by the Massachusetts Nurses Association. The possibility of consolidation has Springfield-area elected officials worried about health care access. Mercy, with 182 beds, serves people in Springfield's poorest communities. Both Mercy and Baystate have high percentages of patients on Medicare and Medicaid, government insurance that pays less for care than the institutions would otherwise charge. Mercy gets nearly 80% of its patient revenue from public payers like Medicare and Medicaid, according to Center for Health Information and Analysis data from 2023. Baystate Medical Center is in virtually the same boat at 72.6%. The nurses' union spokesperson said the unfolding scenario is a reminder of Trinity's quiet sale of the former Providence Hospital in Holyoke in 2021 to a for-profit operator for $4 million. Any deal would need approvals from the Massachusetts Attorney General's Office and health officials, as well as the federal government. Stories by Jim Kinney Pridelands on Main St., outdoor beer garden funded through ARPA, drawing crowds Electric rates will rise Friday Baystate Health in talks about acquiring Mercy Medical Center, sources say Read the original article on MassLive. Solve the daily Crossword

Baystate Health names Dr. Scott Lichtenberger as Chief Operation Officer
Baystate Health names Dr. Scott Lichtenberger as Chief Operation Officer

Yahoo

time18-07-2025

  • Yahoo

Baystate Health names Dr. Scott Lichtenberger as Chief Operation Officer

SPRINGFIELD, Mass. (WWLP) – Baystate Health has appointed Scott Lichtenberger, MD, as the health system's new Chief Operating Officer, who began July 14. Five dollar train rides to Hartford offered Aug. 2-3 at Springfield Union Station In his new role, Dr. Lichtenberger will oversee operations across Baystate Health's hospitals and clinical facilities. His responsibilities include hospital operations, nursing leadership, quality, patient safety, and overall systemwide operational performance. He will collaborate with senior leaders to guide operational strategy, improve engagement, and support the delivery of high-quality, sustainable care. 'We are excited to welcome Dr. Lichtenberger to Western Massachusetts and Baystate Health and will benefit from his exceptional and knowledgeable leadership within physician-led organizations,' said Peter D. Banko, President and CEO, Baystate Health. 'He is a collaborator and operational leader, and these skills will help to accelerate us in becoming the preferred destination to work and practice, elevate clinical excellence, and advance a seamlessly accessible care model to grow and expand care for our community.' Dr. Lichtenberger brings more than two decades of leadership experience in healthcare operations and strategy. Before joining Baystate, he was a Principal with EY-Parthenon's healthcare practice, where he advised academic medical centers and large health systems on integration and redesign efforts aimed at improving care delivery and efficiency. His prior leadership roles include Chief Transformation Officer and President of the Physician Enterprise at Centura Health, where he led strategic initiatives that significantly improved financial and operational performance. He has also served as a Partner at McKinsey & Company, leading provider operations, and as Chief Strategy Officer at the University of Colorado Health. A board-certified internist and gastroenterologist, Dr. Lichtenberger earned his medical degree from Indiana University School of Medicine. He completed his residency in Internal Medicine at the University of Colorado School of Medicine and a fellowship in Gastroenterology at Yale University. He also holds a bachelor's degree in economics from Northwestern University. Local News Headlines Baystate Health names Dr. Scott Lichtenberger as Chief Operation Officer Five dollar train rides to Hartford offered Aug. 2-3 at Springfield Union Station Springfield man arrested on warrant, police seize illegal firearm Northampton rally for social change in honor of late civil rights icon John Lewis WWLP-22News, an NBC affiliate, began broadcasting in March 1953 to provide local news, network, syndicated, and local programming to western Massachusetts. Watch the 22News Digital Edition weekdays at 4 p.m. on Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. Solve the daily Crossword

Springfield hospital nurses ratify 3-year deal
Springfield hospital nurses ratify 3-year deal

Yahoo

time16-07-2025

  • Yahoo

Springfield hospital nurses ratify 3-year deal

SPRINGFIELD — Mercy Medical Center registered nurses represented by the Massachusetts Nurses Association ratified a new contract they say will aid in retention and staffing. The deal, announced Monday by the union, included a 5% raise in the first year, followed by 3.25% increases in years two and three. There is also a redesigned wage scale that shortens the time to the top step from 35 years to 21 years, while increasing the number of wage steps from 15 to 18. Top of scale pay will rise from $61.12 to $71.49 by the end of the agreement. The hospital also agreed to longevity bonuses of $2,000 for nurses with 30 years of service and $3,000 for those with 35 years. The contract also has increased pay differentials, that include increases in on-call and overnight pay to $10 an hour. The contract has competitive wages and working conditions that will retain nurses and aid in recruiting, union spokesman Joe Markman said. There are 385 nurses in the Mercy bargaining unit. And they'd complained of 6,000 missed meal breaks in just 10 months because of short staffing, and violations of intensive care unit staffing laws that placed patients at risk. Nurses also called attention to the erosion of maternity care and emergency services linked to corporate cost-cutting. 'This agreement sends a clear message about the importance of Trinity Health investing in Mercy nurses and the future of our hospital,' said Dee Doyle, co-chair of the MNA bargaining committee. The new contract follows 10 months of negotiations and 25 bargaining sessions. The agreement takes effect immediately and will run through 2028. Mercy, in a statement, said it is glad to move forward. 'At Mercy Medical Center, we are grateful to our nurses, and all colleagues, who work together to provide a safe, high quality care environment for our patients,' the hospital said in a statement. 'This contract, which provides fair and sustainable compensation for our nurses, is the positive result of realistic discussions aimed at meeting their needs, as well as the needs of our organization.' Stories by Jim Kinney Actor, advocate, author Ed Begley Jr. to speak about his 'wild man' days at Springfield event In West Springfield, 33 Westfield St. building is sold for $827K Hasbro's tariff response? In part it is to increase toy production in this WMass town Read the original article on MassLive. Solve the daily Crossword

DOWNLOAD THE APP

Get Started Now: Download the App

Ready to dive into a world of global content with local flavor? Download Daily8 app today from your preferred app store and start exploring.
app-storeplay-store