
UK retailer cancels Nintendo Switch 2 pre-orders a week before launch
A UK retailer has informed customers it's cancelled their Nintendo Switch 2 pre-orders, causing pandemonium amongst some fans.
No matter where you are in the world, the Nintendo Switch 2 is likely going to be incredibly hard to come by once it launches next week. Pre-orders here in the UK routinely sell out, while the My Nintendo Store in Japan completely ran out of stock last month.
Aside from Smyths, which promises to have some stock available in its stores as part of a midnight launch, you shouldn't expect to be able to purchase a Switch 2 over the counter for a while.
However, even those who've successfully scored pre-orders aren't safe from a Switch 2-less launch day, as one UK retailer has admitted it's cancelled some of them for unknown reasons.
In a post to its X account, GAME apologised to customers for the cancellations. So, if you pre-ordered through GAME, you should check your emails in case you've been affected.
GAME hasn't stated how many customers have been impacted, nor what the cause is, so it's unclear if it's a stock shortage issue or a technical error of some kind.
Whatever's going on, GAME says it is 'working to reinstate as many affected pre-orders as possible. If your pre-order was impacted, please know that we're doing everything we can and will be in touch with further updates and next steps.'
It's hardly a good look for GAME, which has been in sharp decline over the past few years. After having already halted sales of pre-owned games and its own rewards scheme, it confirmed it wouldn't be able to offer Switch 2 pre-orders in store and last month it shut down its headquarters in Basingstoke.
With any luck, the situation will be resolved in time for the console's launch. Although, even if the cancellations are undone, there's now no guarantee customers will get it on launch day.
At time of writing, new pre-orders in the UK are almost non-existent, with even Nintendo's own storefront out of stock. More Trending
There is one Mario Kart World bundle still available at Currys, which also comes with a 256GB microSD card for data storage, the Switch 2 camera accessory, and a Switch 2 copy of Street Fighter 6. As such, it's a lot pricier than usual, at £579 instead of the usual £429.99.
Currys is also running a midnight launch in Oxford Street so anyone who's pre-ordered a Switch 2 with that store can go pick it up from the counter as soon as the clock ticks 12.
You can find some Switch 2's being scalped on eBay as well, but you'll be expected to cough up for above the normal retail price.
Email gamecentral@metro.co.uk, leave a comment below, follow us on Twitter, and sign-up to our newsletter.
To submit Inbox letters and Reader's Features more easily, without the need to send an email, just use our Submit Stuff page here.
For more stories like this, check our Gaming page.
MORE: First Nintendo Switch 2 unboxing has already happened but there's a catch
MORE: Pokémon Legends: Z-A release date announced with Switch 2 upgrades
MORE: Nintendo Switch 2 fans expecting secret Christmas game at Summer Game Fest 2025
Hashtags

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


The Sun
4 hours ago
- The Sun
Major UK retailer CANCELS pre-orders for new Nintendo Switch 2 console as angry gamers slam ‘shameful' service
A MAJOR UK retailer has been slammed by gamers after cancelling pre-orders for new Nintendo Switch 2 consoles. Several hopeful gamers have reported receiving out of the blue emails from the retailer cancelling their pre-orders. 3 Game has since confirmed that they have cancelled an unspecified number of Nintendo Switch 2 pre-orders. No reason for the cancelled orders has been given by the retailer leaving hopeful customers in the dark. Game took to social media to offer an apology to disappointed customers following a wave of online anger. Successor to one of the best selling consoles in history the Switch 2 has been hotly anticipated for years. The new model will be released to the public on June 5 with eager gamers pre-ordering the console. Several gamers who placed their pre-order through Game however will be sorely disappointed on release day. Game said in a statement on social media: "We sincerely apologise for the recent cancellation of some Nintendo Switch 2 pre-orders. "We understand how disappointing this is, especially for those who have been eagerly awaiting their order. "We're currently working hard to reinstate as many cancelled orders as possible. "If your order was impacted please know that we are doing everything we can and will be in touch with further updates and next steps." The retailer sent out a slew of emails in recent days to notify hopeful customers of their cancelled orders. A wave of fury against the retailer was launched online as upset gamers flocked to social media to complain. Game went on to say: "Thank you for your patience and understanding while we work to resolve this. We truly appreciate your support." Several retailers have had problems with Switch 2 pre-orders, in the US Walmart, Target and GameStop have all cancelled some pre-orders. Further disappointment was reported when it was revealed that most retailers are no longer able to take on fresh pre-orders so close to launch day. Smyths Toys in has stepped up amid the controversy and said that it will have a "limited" number of consoles ready for sale in store on release day. Customers who have had their pre-orders cancelled were left outraged. One took to social media to say: "This is why I didn't pre-order from GAME. "They have disappointed me countless times over the last 2 years. Smyth's all the way." Game has been contacted for comment. 3


The Guardian
9 hours ago
- The Guardian
‘You were among your people': Nintendo Switch 2 launch revives the midnight release
There was a time when certain shops would resemble nightclubs at about midnight: a long queue of excitable people, some of them perhaps too young to be out that late, discussing the excitement that awaits inside. The sight of throngs of gamers looking to get their hands on the latest hardware when the clock strikes 12 is growing increasingly rare. But if you happen to walk by a Smyths toy shop at midnight on 4 June, you may encounter a blast from the past: excitable people, most in their teens or 20s, possibly discussing Mario Kart. They will be waiting to buy the Nintendo Switch 2, the first major games console launch since 2020 and potentially the biggest of all time. What's particularly notable about this launch isn't the queues but just how few there will be. About 10 years ago, the midnight launch fad started to fade away. More and more players were buying digital copies of games, which meant they could download and start playing them straight away without leaving their homes. It means that this time around, Smyths is the only UK chain taking part. Even in the States, the home of frenzied launch-day consumerism, only Best Buy and Nintendo's own stores in San Francisco and New York have confirmed midnight openings. This is a stark contrast to the noughties and early 2010s. Back then, thanks to the vast global success of the PlayStation, Wii and Xbox consoles, video game launch events for titles such as Call of Duty, Halo and Grand Theft Auto were supported by thousands of stores around the world, and the biggest were extravagantly stage-managed. Microsoft's Halo 3 launch events in the US were accompanied by dozens of actors dressed as space marines; Bill Gates himself showed up at the Seattle branch of Best Buy. In the UK, the Call of Duty Ghosts event at the Westfield in Stratford hired a drill sergeant to yell at customers. 'My favourite was Skyrim,' says Greg Weller, who was then the UK marketing manager for Bethesda Softworks. 'We got the specs of Game's flagship store on Oxford Street and covered the whole front with Elder Scrolls artwork. We put a snow machine on the roof, so we made it snow in November on Oxford Street. We had press there, we had a cosplay competition, there was a humongous queue, and so many people were dressed up – they wanted to be part of the story, part of the community.' Console launches were a major phenomenon on a par with any movie premiere. For the launch of the Xbox One in 2013, Microsoft took over Leicester Square, building a vast Xbox-branded globe in the centre where the musicians Plan B and Katy B performed. A fortnight earlier, Sony took over the Standard High Line hotel in New York and turned it into a giant video game arcade with developers showing off their wares to thousands of gamers. For the stores and game publishers, these lavish launch events increased footfall and generated word of mouth and press coverage. For the fans, they were a way to feel part of something. 'Growing up as a gamer in the 90s, we were quite ostracised for the hobby,' says Rich Thompson, now a developer and founder of Black Rose Studio in Hull. 'But then having shops opening at midnight, it was mind-blowing. When Fallout 4 came out, our local Game store hired a DJ; it was a party atmosphere, there were hundreds of us there. I vividly remember people swapping contact details in the queue – you were among your people.' It wasn't all fun and games, however. Midnight launches sometimes descended into chaos. 'The problem was, you'd have one shop open in a city centre that's full of people coming out of the pub,' says Thompson. 'Drunk people would come into these launches, cause a scene and refuse to leave. I remember a huge fight breaking out at one Fifa launch night. Getting thrown out of a midnight game launch became a badge of honour.' Sign up to Pushing Buttons Keza MacDonald's weekly look at the world of gaming after newsletter promotion In 2006, a man was shot by masked thieves while queueing to pick up his new PlayStation 3 at an event at a Walmart in Putnam, Connecticut. (He later told a local newspaper that, though seriously injured, he still staggered into the store to pick up his console.) In London, the Metropolitan police were so concerned about violence that they banned PlayStation 3 midnight launch events at all shops throughout the city apart from the Virgin Megastore on Oxford Street. The transition to digital media, stiff competition from online firms such as Amazon and the disaster of the Covid lockdowns meant specialist high street chains began to close. Game once had more than 600 shops in the UK; now it has about 240. According to data from the Digital Entertainment and Retail Association, UK physical game sales dropped by 35% last year. Will the Nintendo Switch 2 launch turn things around? As we've seen with the vinyl revival and the unexpected incline of Blu-ray sales (due in part to consumer frustration with ad-riddled streaming sites), physical media is gaining popularity once more. There does seem to be a growing revival of interest in physical games. Boutique publishers such as Strictly Limited and Limited Run are producing beautifully packaged editions of modern and classic titles, while game cafes and retro arcades are on the rise. And, after all, the experiential nature of the launch event, the buzz, the social pleasures, is not something that can be replicated by an online purchase. 'I got my dad to drive me to a store at midnight for the Xbox launch,' recalls Thompson. 'He'd just finished a 12-hour shift. He thought it was just going to be us, but there was a huge queue. The staff were handing out drinks, Limp Bizkit were playing on a stereo system – for 13-year-old me it was just the coolest thing I could imagine. I looked up at my dad and he wasn't a gamer but he was excited too – there was an energy. All these people just turning up at midnight for a party in a shop.'


Daily Mirror
13 hours ago
- Daily Mirror
High street chains closing stores in June including Trespass, Iceland, and Game
The British high street has suffered over the last few years. Reduced footfall and higher costs have forced many retailers to tighten their belts and close some of their brick-and-mortar sites Five major retailers will be closing sites this month - with some set to shut more than one. The British high street has suffered over the last few years. Reduced footfall and higher costs have forced many retailers to tighten their belts and close some of their brick-and-mortar sites. However, it is always important to note that some retailers close sites for other business reasons and not because they are struggling financially. Some close because the tenancy has come to an end on the site, or that the branch is not as profitable as others. According to recent data from the Centre for Retail Research, around 13,479 high street stores closed for good last year, a 28% increase from the previous year. It estimates that around 17,350 stores will close this year as businesses face higher National Insurance Contributions (NICs) and increases in th e national minimum wage from April. Sadly, the closures are coming earlier, with a handful of popular high street chains closing sites this month. Here we have listed all of the retailers with sites pulling down shutters over June. Trespass Trespass will be closing one of its high street stores at the end of next month. However, shoppers don't need to be disapointed as the closure comes as the site is set for refurb. Trespass is known for selling sports clothing, camping gear and outdoor accessories. The retailer's store in Abergavenny - based on Cibi Walk - is set to close on June 30, with signs having been placed in the window saying "all stock must go". The refit is expected to be conducted over the summer, however a new opening date has yet to be confirmed by the retailer. According to its website, Trespass has around 300 stores worldwide, with the majority of those stores based in the UK. Game Game is closing its Trafford Centre store in Manchester this month. However once again shoppers do not need to be disapointed as the closure comes as a new Game store has opened nearby. The gaming retailer - which is on the mall's Lower Peel Avenue - has put up signs telling shoppers the store is closing down and "all stock must go". The reason for the move is because a new Sports Direct store has just opened across the bridge at Trafford Palazzo, and just like the Manchester Arndale store, it's also got a Game store included. The exact date for the closure has not been confirmed however, it will be closing at some point this month. A spokesperson for The Trafford Centre said: "Game has relocated to the new Sports Direct store at Trafford Palazzo, and we wish them well in their new home. We're always working hard to bring new and exciting brands to Trafford Centre, offering our visitors the best possible experience. "We're currently in discussion with a number of retailers and will be in a position to announce which brand will be going in the former Game store in due course." Iceland Iceland will be closing its supermarket store in Margate on June 21. The frozen food retailer - which has around 900 stores across the UK - has been in the site in College Square for the last decade. The reason for the closure has not been confirmed, however, Iceland has said that staff working at the store have been offered jobs in other areas of the business. On the closure, a spokesperson said: "We can confirm our Margate Iceland store will close. Our store colleagues have entered into a consultation process and have been offered opportunities at surrounding stores where possible." Original Factory shop The Original Factory Shop has been struggling in recent years and has said it will have to close some of its loss-making stores as part of a restructuring plan. The next two locations to close will be the retailer's branches in Pershore and Normanton. Both will be closing on June 28. The Normanton store said in a Facebook post: "We as a store regret to inform you all that the store is closing down on 28 June. Live from today we have up to 30% off in store." The Pershore store also announced its closure in a Facebook post, saying: "We regret to inform you that the rumours are true. The Original Factory Shop Pershore has served you for 30+ years and will be closing its doors for the final time on 28 June." It has also been reported that the retailer's Peterhead store is also due to close in June, although no exact date has been given. The location has been listed for rent and staff have confirmed its upcoming closure. Holland and Barrett The Holland and Barrett store in Inverness is set to close this month. Signs have been put up in the store saying: "'We're sorry this store is closing soon but you can still shop at Holland and Barrett sells a range of vitamins, supplements, sports nutrition, beauty, gluten free and vegan foods. According to local reports, the store - which is located at 34 Eastgate - is set to close as the lease is coming to an end. However this has not been officially confirmed by the health retailer. The official date of the stores closure has also not been confirmed, however locals believe it will be this month due to the "closing soon" signs in-store.