Providence Place is getting rid of mallrats. Make way for the tumbleweeds.

Boston Globe

26-03-2025

The kids also aren't allowed to be alone in the mall during school hours, but this isn't part of Governor
It's a crackdown on harmless, timeless fun in the name of shoring up public safety because the mall's deadbeat former owners cut back on security at the same time that they were defaulting on their loans to private lenders.
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The ban on kids is the brainchild of John Dorsey, one of the mall's court-appointed receivers, who says he wants to 'get the public's confidence back' in the mall.
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'The theory behind it is: If nothing changes, nothing changes,' Dorsey told me over the phone this week.
I think Dorsey is the
It's true that the mall has had a handful of high-profile criminal incidents involving young people, including a group of teenagers who
It's also true that Dorsey's primary objective is to spruce up the mall – both aesthetically and financially – just enough to find a buyer later this year, and potential suitors will probably be seeking a per-assault discount.
But hanging out in the mall has been a rite of passage for teenagers for generations, the place where you're supposed to have your first big date, first kiss, or first tiny bit of freedom from nagging parents or cranky teachers.
You borrow money from your parents to buy sneakers that are too expensive, hop over to Dave & Busters for a sweaty round of Skee-Ball, and then sneak into R-rated movies.
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This is what kids are supposed to do.
They
are
the target audience.
'We've had quite a bit of feedback that some visitors don't feel safe,' Dorsey said.
Well, the kinds of people who complain about teenagers in the mall are the same people who say they never go into Providence at all because of the crime.
You want a safer mall?
Dorsey said there's a series of safety improvements
coming, including a full audit of security, controlled access to the skybridge, more guards, and upgrades to the mall's camera system.
All reasonable ideas that will hopefully produce the outcome Dorsey and the rest of mall leadership is seeking. But they don't generate the headlines the mall wants.
What's shortsighted about banning teenagers from the mall is it's going to leave a long-lasting bad taste in their mouths. The mall is desperate for more foot traffic because most people prefer to shop online these days. Young people are the only ones left who still enjoy the social experience of the mall.
Tim Howes, a business professor at Johnson & Wales University, said Providence Place seems to be taking a '
'They're making the decision that 16-year-olds are not worth as much as older customers,' Howes said.
Dorsey assured me that the mall isn't going to have a heavy hand with this policy. It would be ironic to start banning 14-year-olds the same month that they
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'It's not static, we're not stuck with this program,' he said. 'We're going to be auditing ourselves and trying to figure out if we're accomplishing our goals.'
Howes said the mall's strategy could pay off, but there are potential pitfalls to watch for, like racial profiling of teenagers or driving away potential visitors who don't agree with the policy. The bigger challenge for the mall, he said, is the potential of losing another anchor tenant, like the Apple store.
'They need to find a way to rebuild the magic that was the Providence Place Mall,' Howes said.
Instead, they're trading mallrats for tumbleweeds.
Dan McGowan can be reached at