'Scrubs' officially returning with 3 original stars
July 10 (UPI) -- ABC announced Thursday that it has ordered a revival of Scrubs. The announcement confirmed Zach Braff, Donald Faison and Sarah Chalke are returning as their characters.
Braff previously confirmed his return for the revival, then in development, in May. Scrubs creator Bill Lawrence is also returning. Tim Hobert and Aseem Batra will showrun.
Braff, Faison, Chalke, Lawrence, Hobert and Batra are executive producers along with Jeff Ingold and Liza Katzer.
Scrubs originally ran for nine seasons, on NBC from 2001 -- 2009 and ABC from 2009 -- 2010.
In the original series, J.D. (Braf), Turk (Faison) and Elliot (Chalke) were medical interns at Sacred Heart Hospital. By the final season, they were established doctors mentoring a new crop of interns.
The series logline confirms that J.D. and Turk have remained friends since the original series, though have not worked together "in a long time." They face changes in the culture of medicine and interns with the same humor as the original series.
Scrubs also starred John C. McGinley, Judy Reyes, Ken Jenkins and Neil Flynn with recurring characters played by Robert Maschio, Christa Miller and the late Sam Lloyd.
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2 hours ago
- Yahoo
Buy now, return later, money back guaranteed. How America scores free stuff
When Tom Haverford goes camping with coworkers in a 2011 episode of the NBC comedy 'Parks and Recreation,' he tricks out his tent with an Xbox, fondue pot, panini press, soft-serve ice cream maker, DJ roomba, even a real bed. 'How do you afford all this stuff?' he's asked. 'I just return it the next day and claim it was defective,' replies Haverford, played by actor Aziz Ansari, while sprawled in a hammock enjoying an electric scalp massage. 'The key is crying a lot. No one likes to hear a grown man cry.' Like most sitcom material, the antic is borrowed from real life. Liberal return policies have inspired sketchy behaviors such as 'wardrobing' – when people buy expensive outfits for a special occasion and tuck the tags out of sight so they can return them the next day. Now, in a practice known as 'weekend rentals,' shoppers take home a leaf blower or a hedge trimmer only to return it when they're done with it. With high inflation and tight budgets, Paco Underhill, author of 'Why We Buy: The Science of Shopping,' says this 'rent the runway' mindset is only spreading. People are 'renting' and returning more things: Plants for open houses, outdoor tables and chairs for a party and giant televisions to watch the Super Bowl. Pressure washers and paint sprayers are discarded after home-improvement projects. Some people even bring back the ladders they used to string holiday lights from their rooflines. 'So many of the things that we buy are based on some form of immediate need and often, when that's over, it's just over,' Underhill said. 'Renting' from Costco? Retail staffers who process returns at big-box stores frequently grouse online about 'rentals through the returns desk' or the 'service desk rental program.' And they say they can predict product returns by the seasons. At Costco, where a "risk-free 100% satisfaction guarantee" gives members an unlimited grace period to bring back most purchases, snowblowers flood the returns area after the last winter storm, portable generators and chainsaws after hurricane season and air conditioning units after the summer heatwave. A Costco employee who has worked with the company in multiple states says trees, inflatables and other holiday decor get stacked seven feet high after Christmas. Some members fly Old Glory only to return the American flag after July 4, according to the staffer who also spoke on the condition of anonymity. Others 'rent' jewelry for black-tie events, including one customer who returned three $2,000-plus necklaces in one summer. And just this month, the employee processed a return for $500 worth of meat, cheese and dip left over from a wedding with fewer guests than expected. A couple of years ago at a Connecticut warehouse, a Costco member showed up at the returns desk in early November lugging an animatronic scarecrow, a 10-foot-tall witch and bags of candy from a haunted tractor ride. With no room at home to store his Halloween haul, he demanded a full refund. The store's manager explained that Costco isn't in the rentals business but processed the return anyway, an employee told USA TODAY on the condition of anonymity for fear of losing her job. When the same member turned up in early January with thousands of dollars worth of inflatable snowmen, reindeer yard decor and string lights from a winter wonderland-themed tractor ride, Costco turned him down. Other returns, the employee said, that have been accepted at her warehouse: massage guns after the member worked out a muscle knot and a fully assembled gingerbread house because 'it looks bad.' They returned dirty toilets and rugs. Then came the backlash. Shoppers who abuse return policies often excuse their behavior as a one-off or say they're just doing what everyone else is. After all, they say, what's the harm in swindling a megabucks corporation? 'Consumers often justify their actions by believing that the benefit to them outweighs the harm to the company,' said Ayelet Fishbach, professor of behavioral science and marketing at the University of Chicago Booth School of Business. How money-back guarantees caught on The money-back guarantee dates back at least as far as the mid-1700s when an innovative small-town English potter Josiah Wedgwood used the gimmick to lure customers and close sales in the fine china market, according to USA TODAY research. In America, businessman Potter Palmer embraced the concept a century later when he encouraged well-heeled customers of his dry goods store in Chicago to take home merchandise on approval. Marshall Field, who took over from Palmer, carried on that legacy with his namesake department store's no-questions-asked return policy. The policy soon caught on elsewhere. In the late 1800s and early 1900s, Sears catalogs were printed with the slogan: 'Satisfaction guaranteed or your money cheerfully refunded.' With successive generations of merchandising legends, from James Cash Penney of JCPenney to Sam Walton of Walmart, 'the customer is always right' became an article of faith. But the returns free-for-all really took off with the advent of internet shopping as e-commerce companies jockeyed for shoppers' eyeballs and their wallets. The competitive pressure forced more brick-and-mortar establishments to loosen their return policies, too, according to Zac Rogers, an associate professor of operations and supply chain management at Colorado State University. Zappos' customer-centric return policy was so successful that eventually Amazon bought out the retailer for $1.2 billion. 'What e-commerce has done is reset consumer expectations for the ways that retailers should behave,' Rogers said. But goosing sales with lenient returns quickly turned into a logistical and costly headache for retailers. Returns were projected to reach $890 billion in 2024, according to a report by the National Retail Federation and Happy Returns, a UPS company. Retailers estimated that nearly 17% of their annual sales in 2024 would be returned. The vast majority (93%) of retailers point to retail fraud and other exploitative behaviors as a major issue for their business, citing the increased operations expenses to process returns and increased shipping costs. "They created this monster that they now have to deal with,' Rogers said. America's $890 billion bad habit With so much merchandise headed for liquidation centers or landfills, many retailers have responded by shrinking their refund windows or by charging return fees. Despite the high costs, retailers are still cautious about how much they rein in liberal return policies, worried that discouraging returns will discourage people from making the purchases in the first place. But they aren't the only ones stuck footing the bill. 'As a vendor, we are required to accept 100% of the returns of our products, no questions asked, regardless of the reason,' an executive for a vendor told USA TODAY on the condition of anonymity because he feared losing business from Costco and other big-box stores. Return rates can run as high as 20% or more depending on the product, he said. It's not just lost sales vendors have to absorb. They have to cover the cost of shipping returned products back to the warehouse and all other associated fees. A few years ago, Costco briefly considered narrowing the return window to 90 days on outdoor power equipment, but management rejected the proposal, according to the executive, and vendors have paid the price. When he worked for a company that sold lawnmowers to Costco, the lawnmowers would fly out the door in the spring, only to fly back in come October. 'We would get used lawnmowers back and they were not even our brand,' he said. 'People would go buy a new mower, put their old mower in the box and return it.' That behavior 'is not the norm,' he said. 'But it's not the exception either.' Is a returns crackdown coming? Neil Saunders, a retail analyst at the research and analytics firm GlobalData, said he expects to see more retailers crack down on bad behavior. Home Depot, sometimes referred to as "Rent a Depot" or 'Returns Depot' because of returns abuses, recently instituted a 7-day return policy on pressure washers, dehumidifiers, window and portable air conditioners and generators. A spokeswoman denied that frequent returns were behind the policy shift. 'We added the 7-day return policy for categories that our customers need in the event of a natural disaster,' Beth Marlowe said in a written statement. 'By shortening the return window, we can have more inventory on hand to quickly move to the communities where these products are needed most.' Whatever the motivation, the new policy has slowed returns in these product categories, according to store employees. A Home Depot worker in Virginia, who spoke on the condition of anonymity for fear of losing his job, said he used to watch customers return window AC units typically within two to three weeks. After the new policy took effect in June, he overheard some customers saying they planned to buy an air conditioning unit to cool off during a heatwave. When they approached him, he pointed out the new policy and they left without buying one. But what about customers with legit returns? When Josh Powell, a 31-year-old organ transplant coordinator from Sherwood, Arkansas, fired up the pressure washer he bought online from Home Depot to clean the siding on his new house, it began belching black smoke. So he packed up the big box and crammed into his compact SUV for the 10-minute drive to his local store. With a full refund in hand, he bought another pressure washer on the spot, but this was before the 7-day policy went into effect. Now, Powell worries what will happen if he has a problem outside that window. Too often, he says manufacturers make it difficult to return defective goods. Will he get stuck with a $500 lemon? 'People are always looking for the best benefit for them and they will take advantage of any policy they can find, so I understand why certain retailers are cracking down,' he said. At the same time, he says he would go 'full Karen' if a retailer refused to return a faulty product. 'I don't know what the answer is,' Powell said. This article originally appeared on USA TODAY: Buy now, return later. How lax return policies became license to cheat Solve the daily Crossword
USA Today
3 hours ago
- USA Today
Buy now, return later, money back guaranteed. How America scores free stuff
Have free returns gone too far? Shoppers return air conditioners after a heatwave, TVs after the Super Bowl, even American flags after the Fourth of July to Costco, Home Depot and other stores. When Tom Haverford goes camping with coworkers in a 2011 episode of the NBC comedy 'Parks and Recreation,' he tricks out his tent with an Xbox, fondue pot, panini press, soft-serve ice cream maker, DJ roomba, even a real bed. 'How do you afford all this stuff?' he's asked. 'I just return it the next day and claim it was defective,' replies Haverford, played by actor Aziz Ansari, while sprawled in a hammock enjoying an electric scalp massage. 'The key is crying a lot. No one likes to hear a grown man cry.' Like most sitcom material, the antic is borrowed from real life. Liberal return policies have inspired sketchy behaviors such as 'wardrobing' – when people buy expensive outfits for a special occasion and tuck the tags out of sight so they can return them the next day. Now, in a practice known as 'weekend rentals,' shoppers take home a leaf blower or a hedge trimmer only to return it when they're done with it. With high inflation and tight budgets, Paco Underhill, author of 'Why We Buy: The Science of Shopping,' says this 'rent the runway' mindset is only spreading. People are 'renting' and returning more things: Plants for open houses, outdoor tables and chairs for a party and giant televisions to watch the Super Bowl. Pressure washers and paint sprayers are discarded after home-improvement projects. Some people even bring back the ladders they used to string holiday lights from their rooflines. 'So many of the things that we buy are based on some form of immediate need and often, when that's over, it's just over,' Underhill said. 'Renting' from Costco? Retail staffers who process returns at big-box stores frequently grouse online about 'rentals through the returns desk' or the 'service desk rental program.' And they say they can predict product returns by the seasons. At Costco, where a "risk-free 100% satisfaction guarantee" gives members an unlimited grace period to bring back most purchases, snowblowers flood the returns area after the last winter storm, portable generators and chainsaws after hurricane season and air conditioning units after the summer heatwave. A Costco employee who has worked with the company in multiple states says trees, inflatables and other holiday decor get stacked seven feet high after Christmas. Some members fly Old Glory only to return the American flag after July 4, according to the staffer who also spoke on the condition of anonymity. Others 'rent' jewelry for black-tie events, including one customer who returned three $2,000-plus necklaces in one summer. And just this month, the employee processed a return for $500 worth of meat, cheese and dip left over from a wedding with fewer guests than expected. A couple of years ago at a Connecticut warehouse, a Costco member showed up at the returns desk in early November lugging an animatronic scarecrow, a 10-foot-tall witch and bags of candy from a haunted tractor ride. With no room at home to store his Halloween haul, he demanded a full refund. The store's manager explained that Costco isn't in the rentals business but processed the return anyway, an employee told USA TODAY on the condition of anonymity for fear of losing her job. When the same member turned up in early January with thousands of dollars worth of inflatable snowmen, reindeer yard decor and string lights from a winter wonderland-themed tractor ride, Costco turned him down. Other returns, the employee said, that have been accepted at her warehouse: massage guns after the member worked out a muscle knot and a fully assembled gingerbread house because 'it looks bad.' They returned dirty toilets and rugs. Then came the backlash. Shoppers who abuse return policies often excuse their behavior as a one-off or say they're just doing what everyone else is. After all, they say, what's the harm in swindling a megabucks corporation? 'Consumers often justify their actions by believing that the benefit to them outweighs the harm to the company,' said Ayelet Fishbach, professor of behavioral science and marketing at the University of Chicago Booth School of Business. How money-back guarantees caught on The money-back guarantee dates back at least as far as the mid-1700s when an innovative small-town English potter Josiah Wedgwood used the gimmick to lure customers and close sales in the fine china market, according to USA TODAY research. In America, businessman Potter Palmer embraced the concept a century later when he encouraged well-heeled customers of his dry goods store in Chicago to take home merchandise on approval. Marshall Field, who took over from Palmer, carried on that legacy with his namesake department store's no-questions-asked return policy. The policy soon caught on elsewhere. In the late 1800s and early 1900s, Sears catalogs were printed with the slogan: 'Satisfaction guaranteed or your money cheerfully refunded.' With successive generations of merchandising legends, from James Cash Penney of JCPenney to Sam Walton of Walmart, 'the customer is always right' became an article of faith. But the returns free-for-all really took off with the advent of internet shopping as e-commerce companies jockeyed for shoppers' eyeballs and their wallets. The competitive pressure forced more brick-and-mortar establishments to loosen their return policies, too, according to Zac Rogers, an associate professor of operations and supply chain management at Colorado State University. Zappos' customer-centric return policy was so successful that eventually Amazon bought out the retailer for $1.2 billion. 'What e-commerce has done is reset consumer expectations for the ways that retailers should behave,' Rogers said. But goosing sales with lenient returns quickly turned into a logistical and costly headache for retailers. Returns were projected to reach $890 billion in 2024, according to a report by the National Retail Federation and Happy Returns, a UPS company. Retailers estimated that nearly 17% of their annual sales in 2024 would be returned. The vast majority (93%) of retailers point to retail fraud and other exploitative behaviors as a major issue for their business, citing the increased operations expenses to process returns and increased shipping costs. "They created this monster that they now have to deal with,' Rogers said. America's $890 billion bad habit With so much merchandise headed for liquidation centers or landfills, many retailers have responded by shrinking their refund windows or by charging return fees. Despite the high costs, retailers are still cautious about how much they rein in liberal return policies, worried that discouraging returns will discourage people from making the purchases in the first place. But they aren't the only ones stuck footing the bill. 'As a vendor, we are required to accept 100% of the returns of our products, no questions asked, regardless of the reason,' an executive for a vendor told USA TODAY on the condition of anonymity because he feared losing business from Costco and other big-box stores. Return rates can run as high as 20% or more depending on the product, he said. It's not just lost sales vendors have to absorb. They have to cover the cost of shipping returned products back to the warehouse and all other associated fees. A few years ago, Costco briefly considered narrowing the return window to 90 days on outdoor power equipment, but management rejected the proposal, according to the executive, and vendors have paid the price. When he worked for a company that sold lawnmowers to Costco, the lawnmowers would fly out the door in the spring, only to fly back in come October. 'We would get used lawnmowers back and they were not even our brand,' he said. 'People would go buy a new mower, put their old mower in the box and return it.' That behavior 'is not the norm,' he said. 'But it's not the exception either.' Is a returns crackdown coming? Neil Saunders, a retail analyst at the research and analytics firm GlobalData, said he expects to see more retailers crack down on bad behavior. Home Depot, sometimes referred to as "Rent a Depot" or 'Returns Depot' because of returns abuses, recently instituted a 7-day return policy on pressure washers, dehumidifiers, window and portable air conditioners and generators. A spokeswoman denied that frequent returns were behind the policy shift. 'We added the 7-day return policy for categories that our customers need in the event of a natural disaster,' Beth Marlowe said in a written statement. 'By shortening the return window, we can have more inventory on hand to quickly move to the communities where these products are needed most.' Whatever the motivation, the new policy has slowed returns in these product categories, according to store employees. A Home Depot worker in Virginia, who spoke on the condition of anonymity for fear of losing his job, said he used to watch customers return window AC units typically within two to three weeks. After the new policy took effect in June, he overheard some customers saying they planned to buy an air conditioning unit to cool off during a heatwave. When they approached him, he pointed out the new policy and they left without buying one. But what about customers with legit returns? When Josh Powell, a 31-year-old organ transplant coordinator from Sherwood, Arkansas, fired up the pressure washer he bought online from Home Depot to clean the siding on his new house, it began belching black smoke. So he packed up the big box and crammed into his compact SUV for the 10-minute drive to his local store. With a full refund in hand, he bought another pressure washer on the spot, but this was before the 7-day policy went into effect. Now, Powell worries what will happen if he has a problem outside that window. Too often, he says manufacturers make it difficult to return defective goods. Will he get stuck with a $500 lemon? 'People are always looking for the best benefit for them and they will take advantage of any policy they can find, so I understand why certain retailers are cracking down,' he said. At the same time, he says he would go 'full Karen' if a retailer refused to return a faulty product. 'I don't know what the answer is,' Powell said.
UPI
3 hours ago
- UPI
'Descendants' star Kylie Cantrall awaits Madison Square Garden debut
LOS ANGELES, Aug. 7 (UPI) -- Kylie Cantrall says she fulfilled a dream by performing at Arena in Los Angeles as part of Disney's Descendants/Zombies: Worlds Collide tour in June. Now, she's anticipating the tour's Aug. 21 date at Madison Square Garden in New York. In a phone interview with UPI during the tour's stop in Kansas City, Mo., Cantrall, 20, said she expects to create the memories of a lifetime at the famed New York venue. The tour performs in the Midwest through August. "Madison Square Garden is the most iconic venue ever," Cantrall said. "Legends of legends have played there, so I'm just excited to set foot and add that to the list of most incredible places I've ever played at. It's going to be a cool story to tell my kids one day." Just being on tour fulfills a dream for Cantrall, who played Red in the 2024 Disney Channel film Descendants: The Rise of Red, the fourth film in the series based on children of Disney villains and princesses. "I've been manifesting to go on tour for a really long time so it feels like it was kind of kismet," she said. Cantrall performs the film's title song, "Red," on stage, backed up by dancers wearing red helmets and carrying red shields. Crowds have been singing along and chanting to "Red." "I feel like there's nothing that gets you used to that," Cantrall said. "Every time I hear them chanting it and chanting all the words, it's so special." The stage choreography differs from the movie. On film, Red could run around the kingdom, so choreographer Scotty Nguyen adapted the moves for a finite stage. "There's a lift and this moment where I interact with the screen behind me and I'm graffitiing my heartbreak logo on the screen," Cantrall said. "It just feels really big and it feels like exactly what you would think the stage version of 'Red' would be like." Rise of Red costars Dara Reneé, Malia Baker and Joshua Colley are also part of the Worlds Collide tour. They collide with Zombies 4 cast members Freya Skye, Malachi Barton and Mekonnen Knife, who represent that franchise. The group also performs songs from the first three Descendants and Zombies films. Cantrall said she used to sing "Rotten to the Core," "Ways to be Wicked, "Set It Off" and other songs in her bedroom before joining the franchise. "I pretty much already knew all the songs since I was such a giant Descendants fan growing up," Cantrall said. "When I started learning songs I was like wait, I actually know all these lyrics. I feel like subconsciously I knew the songs so well already just from watching the movies so much as a kid." Cantrall released her first single, "Truth is for Suckers," on her YouTube Channel when she was 10. Having practiced singing and dancing all her life, Cantrall feels she has put in the 10,000 hours of practice author Malcolm Gladwell suggests are necessary for mastery. "I started dancing when I was two years old so I feel like that aspect is just muscle memory," Cantrall said. "It feels like second nature picking up choreography. My mom was a dance choreographer as well so I feel like that's helped me a lot for this." Ten shows into the tour at the time of this interview, Cantrall said the choreography is familiar enough that the performers play games on stage within their dance steps. Future audiences can try to spot them. "We play tag on stage," Cantrall said. "The dancers are in on it too so whenever we get the chance to pass by someone on stage we'll tag them." Worlds Collide also allowed Cantrall an opportunity to perform a medley of original songs she released on her May EP, titled B.O.Y. "I created them with the intention of performing them live one day," she said. "When you play the EP from top to bottom, it feels like you're front row at the Kylie concert. It has that hype, energy that it would in an arena. So the fact that I actually get to play the songs in an arena, it feels like the perfect place for them to be heard." After the tour concludes Sept. 16, Cantrall has plans to create an entire album of music. "I already have a couple songs that are kind of the bones of the album so far," she said. "I already have a concept for the album and a title. I can't say it just yet but it is in the works." Prior to the concert, Cantrall also filmed Descendants 5. Disney will release Descendants: Wicked Wonderland next year. "Red has a sister now," Cantrall previewed. "Her name is Pink." Red is the daughter of the Queen of Hearts (Rita Ora), the villain in Disney's Alice in Wonderland. Cantrall said the new film includes more of Lewis Carroll's Wonderland mythology. "We take a lot of inspiration from the original Alice in Wonderland with some of the magical creatures and the White Rabbit and Cheshire Cat," Cantrall said. " The dance numbers feel very nostalgic to the original three Descendants."
