Zuper Introduces Zuper AI: The Next Leap in Field Service Intelligence
Article content
SEATTLE — Zuper, the leading provider of intelligent field service management software, today announced the launch of Zuper AI, the full-stack, built-in intelligence engine designed to transform field service operations. With Zuper AI, teams can eliminate manual effort, streamline execution, and act on insight – all within a unified platform purpose-built for service delivery.
Article content
Article content
Unlike traditional FSM tools that layer AI on top, Zuper AI is embedded from the ground up enabling contextual, intelligent automation across the full-service lifecycle. It taps into live job data to generate next-best actions and real-time guidance. From technician workflows to dispatch decisions, Zuper AI is always on, always relevant, and ready on day one.
Article content
'We've worked alongside field teams long enough to understand the pressure they're under – managing real-time decisions, fragmented tools, and rising expectations,' said Anand Subbaraj, Co-Founder and CEO of Zuper. 'Zuper AI is built on everything we've learned from that experience. It reflects the urgency, the complexity, and the need for systems that truly support the way service teams work. It's a fundamental reimagining of what field service can be: an intelligent, agentic operating system that brings clarity, speed, and foresight into every decision. AI isn't an add-on here – it's built into the foundation, shaping how modern service businesses work, adapt, and lead in an increasingly dynamic world.'
Article content
Zuper AI brings clarity to complexity – capturing context on-site, reducing back-office busywork, and closing the loop between field execution and customer engagement. It reflects the realities of service work, where speed, accuracy, and coordination are non-negotiable.
Article content
Zuper's first set of AI features include:
Article content
Expense Scanner: Technicians snap a photo of a receipt, and Zuper AI auto-captures the details, links it to the right job, and updates costs in real time – no manual entry required.
Voice Notes: Spoken updates for checklists, notes, and photos are transcribed, edited, and translated by Zuper AI making documentation faster, clearer, and easier for the whole team.
Job Walkthrough: As technicians capture photos and narrate tasks, Zuper AI creates a structured visual record – easy to review internally and seamless to share with customers.
Job Summary: Zuper AI reads through notes, photos, and updates to create clean, actionable summaries so back-office teams can quickly see what happened, what was used, and what comes next.
Call Summary: Zuper AI transcribes and summarizes customer calls automatically, capturing key decisions and next steps so CSRs and dispatchers stay fast and aligned.
Responder: Zuper AI handles routine customer inquiries like job status and appointment confirmations using live system data, reducing ticket volume and freeing up the team for higher-impact work.
Article content
Early users across industries have already seen measurable results – field teams are saving time on every job, expenses are logged in seconds, and back-office review time is reduced from hours to minutes.
Article content
JT Ulyatt, CEO of Maven, said, 'Zuper didn't just build software – they climbed on the roof with us and as a result they nailed Zuper AI Walkthrough. It turns photos and voice notes into clear, shareable proof of the work, without slowing anyone down. The impact is huge for a roofing company like ours.'
Article content
Lisa Crocker, Chief Administrative Officer at Roof Doctors, said, 'We looked at dozens of solutions before finding Zuper, and it's made a real impact. Now with Zuper AI, our field teams are reducing manual entry and busywork, all within the app they already know and love. Plus, the multilingual translation makes communication smoother for everyone. Zuper keeps rolling out features that help us work faster and smarter. We couldn't be happier.'
Article content
Zuper AI builds on Zuper's broader vision to empower every field service professional to be their best and enable organizations to provide exceptional service to their customers. Recent product releases include Zuper Pay, Zuper Connect and Zuper Fleet. Together, Zuper's platform orchestrates every part of a service business, from job creation to revenue collection, replacing fragmented tools with a single AI-native system.
Article content
Subbaraj added, 'This is the new era of field service. With Zuper AI, we're empowering businesses to move from reactive chaos to proactive precision and set a new benchmark for service excellence, and we're just getting started.'
Article content
About Zuper:
Article content
Zuper is redefining field service with the industry's most intelligent, all-in-one platform. Trusted by thousands of users worldwide, the AI-native solution provides forward-thinking service businesses with a competitive advantage. By unifying work order management, dispatching, scheduling, proposals, asset management, payments, customer communications, and fleet management in one system, Zuper empowers field teams, delights customers, and fuels profitable growth—so companies can focus on service, not software.
Article content
Article content
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Yahoo
24 minutes ago
- Yahoo
Packers, Seahawks joint practice: What both beats have to say
Like last week, we're going to give a glimpse at what both groups of beat reporters are saying about today's joint practice between the Green Bay Packers and Seattle Seahawks. Sorry for the late post. I just got home from seeing my new baby niece!
Yahoo
24 minutes ago
- Yahoo
PBC Announces Fiserv as PBC 2025 Title Sponsor and launches New PBC-CP Designation
WASHINGTON, Aug. 21, 2025 /PRNewswire/ -- The 6th Annual PBC Conference, the premier event for cannabis banking and compliance professionals, returns to Washington, D.C., on September 3–4, 2025. Nationally recognized for bringing together leaders across government and industry, PBC provides a platform to tackle the most pressing challenges in cannabis banking. Past participants have included state cannabis regulators, banking regulators, IRS commissioners, U.S. Senators, Members of Congress, and other high-level policymakers and financial leaders that bank the industry. This year, PBC is proud to welcome Fiserv as the official Title Sponsor of PBC Conference 2025. A global leader in payments and financial technology, Fiserv serves thousands of financial institutions and millions of businesses across the world. With a strong reputation for innovation, Fiserv brings valuable perspective and technology-driven insight to the future of cannabis banking. "PBC Conference remains the premier gathering where influential voices come together to drive progress and shape the future of the cannabis banking industry," said Joshua Radbod, CEO of PBC Conference. "We're proud to welcome Fiserv as our Title Sponsor and excited to unveil programming that reflects the momentum of this evolving sector." PBC has also launched the final level of its PBC Certification Program: the PBC Certified Professional (PBC-CP) designation. Recognized as the highest achievement in cannabis banking and compliance, the PBC-CP reflects deep expertise and leadership in the field. To qualify, learners must first complete Level I and Level II of the PBC Certification Program, participate in person at PBC Conferences, and publish a peer-reviewed industry use case. These requirements ensure candidates build a strong foundation before earning this elite designation. PBC plans to expand its certification offerings beyond individual achievement with the future launch of the PBC Certified Organization designation, created to recognize institutions that demonstrate the same high standards of compliance, innovation, and industry leadership. To meet the Fiserv team and recognized PBC professionals, register for PBC Conference 2025 at: About: PBC was founded in 2018 and operates an international portfolio of banking & compliance events, industry resources, and training dedicated to tackling banking & compliance challenges in emerging industries. The PBC team also hosts the annual CBC Summit, which addresses banking & compliance challenges for the crypto industry, both in the U.S. and Europe. For more details, visit: Contact: info@ View original content: SOURCE PBC Conference Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
24 minutes ago
- Yahoo
Faster Delivery Propels Walmart's US E-Commerce Growth 26%
Walmart's online business is showing no signs of slowing down in the U.S., and the retail giant is attributing part of the growth to its faster delivery speeds. The Bentonville behemoth saw second-quarter e-commerce sales grow 26 percent in the U.S., inching up from the 'low-20 percent growth range' delivered over the prior four quarters. More from Sourcing Journal Target CEO Cornell Resigns, but His Delivery and Fulfillment Investments Endure Walmart Adds Vietnam to Cross-Border Ocean Freight Network Target Ends Fulfillment Operations at Two Distribution Centers, Cutting 260 Jobs According to chief financial officer John David Rainey, deliveries fulfilled from the store increased almost 50 percent from the year prior, with same-day delivery continuing to accelerate. Approximately one-third of deliveries from store in recent weeks were completed in three hours or less, and 20 percent of those deliveries reached customers in 30 minutes or less. Three-hour-or-less expedited delivery has been a major priority of the Walmart team since the start of the Covid-19 pandemic, when the company first debuted its Express Delivery service across nearly 2,000 total stores. As of May 2025, expedited delivery has since been expanded to more than 4,500 U.S. stores. Worldwide, Walmart now offers same-day delivery out of more than 6,500 stores. 'Our customers are responding to our delivery speeds. We see billions and billions of units at a high growth rate being delivered same day,' said John Furner, president and CEO of Walmart U.S., during the call. 'I'm excited about what the team has done to lean into speed. We're now covering 93 percent of the country under three hours. We think that will be 95 percent by the end of the year. So our reach is getting better, our speed is improving and customers love being able to deliver with speed.' Walmart has been able to achieve a rare feat by making its e-commerce operation profitable, achieving profitability for the second straight quarter. Rainey said profitability continued to increase in the second quarter, with progress made on improving net delivery costs and more momentum in advertising as Walmart Connect saw revenues increase 31 percent. Furner also said the merchandise mix offered online 'has been better,' pointing to apparel as a strong point for general merchandise. Like the Walmart U.S. branch, Sam's Club also saw 26 percent e-commerce growth, with club-fulfilled delivery representing nearly 50 percent of this increase, even while curbside pickup was up double-digits. The retail giant's international presence saw e-commerce growth of 22 percent, with the company again highlighting the strengths of store-fulfilled pickup and delivery in powering that expansion. Markets like India and China have reaped the benefits of Walmart's international supply chain investments. In China, Walmart opened 33 one-hour delivery 'cloud depots' throughout the quarter, bringing its nationwide total to 455 locations, according to Kathryn McLay, president and CEO of Walmart International. With more than 50 percent of sales in China initiated online, Walmart can deliver more products to the customer in less than an hour. E-commerce sales in China expanded 39 percent in the quarter, while it scaled up 24 percent and 21 percent in Canada and Mexico, respectively. And in India, the company now operates 300 'minute FCs,' which enables Walmart to reach customers in less than fifteen minutes. Sixty of these MFCs are for Walmart-owned fashion retailer Myntra, which enables them to be able to get to the customer in under 30 minutes. In the call, Walmart CEO Doug McMillon said the company sees lots of opportunities to expand on the recent deployment of its agentic AI capabilities after the release of its personal shopping assistant Sparky. The CEO said agentic AI could help create digital twins of the company's facilities, 'which can help predict or prevent issues before they happen,' or create more accurate dynamic delivery windows, which McMillon expects will be offered for 95 percent of U.S. households by the end of 2025. McMillon also noted that Walmart's composition of inventory is in 'good shape' up 3.8 percent globally to $57.7 billion and up 2.2 percent in Walmart U.S. But expect unit costs to increase amid the higher costs of importing goods in recent months due to tariffs. 'The impact of tariffs has been gradual enough that any behavioral adjustments by the customer have been somewhat muted,' said McMillon. 'But as we replenish inventory at post-tariff price levels, we've continued to see our costs increase each week, which we expect will continue into the third and fourth quarters.' For the second quarter, Walmart grew revenue 4.8 percent from a year ago to $177.4 billion, with Walmart's U.S. sales rising 4.8 percent to $120.9 billion. For the 2026 fiscal year, Walmart raised its outlook for net sales growth to 3.75 percent to 4.75 percent, up from the prior range of 3 percent to 4 percent. Adjusted earnings per share (EPS) also increased to a $2.52 to $2.62 range, from a prior $2.50 to $2.60.
