Latest news with #Zuper
National Post
29-07-2025
- Business
- National Post
Zuper Introduces Zuper AI: The Next Leap in Field Service Intelligence
Zuper's newest innovation brings built-in intelligence to field service – designed to support real jobs, real teams, and real-time decisions. Article content SEATTLE — Zuper, the leading provider of intelligent field service management software, today announced the launch of Zuper AI, the full-stack, built-in intelligence engine designed to transform field service operations. With Zuper AI, teams can eliminate manual effort, streamline execution, and act on insight – all within a unified platform purpose-built for service delivery. Article content Article content Unlike traditional FSM tools that layer AI on top, Zuper AI is embedded from the ground up enabling contextual, intelligent automation across the full-service lifecycle. It taps into live job data to generate next-best actions and real-time guidance. From technician workflows to dispatch decisions, Zuper AI is always on, always relevant, and ready on day one. Article content 'We've worked alongside field teams long enough to understand the pressure they're under – managing real-time decisions, fragmented tools, and rising expectations,' said Anand Subbaraj, Co-Founder and CEO of Zuper. 'Zuper AI is built on everything we've learned from that experience. It reflects the urgency, the complexity, and the need for systems that truly support the way service teams work. It's a fundamental reimagining of what field service can be: an intelligent, agentic operating system that brings clarity, speed, and foresight into every decision. AI isn't an add-on here – it's built into the foundation, shaping how modern service businesses work, adapt, and lead in an increasingly dynamic world.' Article content Zuper AI brings clarity to complexity – capturing context on-site, reducing back-office busywork, and closing the loop between field execution and customer engagement. It reflects the realities of service work, where speed, accuracy, and coordination are non-negotiable. Article content Zuper's first set of AI features include: Article content Expense Scanner: Technicians snap a photo of a receipt, and Zuper AI auto-captures the details, links it to the right job, and updates costs in real time – no manual entry required. Voice Notes: Spoken updates for checklists, notes, and photos are transcribed, edited, and translated by Zuper AI making documentation faster, clearer, and easier for the whole team. Job Walkthrough: As technicians capture photos and narrate tasks, Zuper AI creates a structured visual record – easy to review internally and seamless to share with customers. Job Summary: Zuper AI reads through notes, photos, and updates to create clean, actionable summaries so back-office teams can quickly see what happened, what was used, and what comes next. Call Summary: Zuper AI transcribes and summarizes customer calls automatically, capturing key decisions and next steps so CSRs and dispatchers stay fast and aligned. Responder: Zuper AI handles routine customer inquiries like job status and appointment confirmations using live system data, reducing ticket volume and freeing up the team for higher-impact work. Article content Early users across industries have already seen measurable results – field teams are saving time on every job, expenses are logged in seconds, and back-office review time is reduced from hours to minutes. Article content JT Ulyatt, CEO of Maven, said, 'Zuper didn't just build software – they climbed on the roof with us and as a result they nailed Zuper AI Walkthrough. It turns photos and voice notes into clear, shareable proof of the work, without slowing anyone down. The impact is huge for a roofing company like ours.' Article content Lisa Crocker, Chief Administrative Officer at Roof Doctors, said, 'We looked at dozens of solutions before finding Zuper, and it's made a real impact. Now with Zuper AI, our field teams are reducing manual entry and busywork, all within the app they already know and love. Plus, the multilingual translation makes communication smoother for everyone. Zuper keeps rolling out features that help us work faster and smarter. We couldn't be happier.' Article content Zuper AI builds on Zuper's broader vision to empower every field service professional to be their best and enable organizations to provide exceptional service to their customers. Recent product releases include Zuper Pay, Zuper Connect and Zuper Fleet. Together, Zuper's platform orchestrates every part of a service business, from job creation to revenue collection, replacing fragmented tools with a single AI-native system. Article content Subbaraj added, 'This is the new era of field service. With Zuper AI, we're empowering businesses to move from reactive chaos to proactive precision and set a new benchmark for service excellence, and we're just getting started.' Article content About Zuper: Article content Zuper is redefining field service with the industry's most intelligent, all-in-one platform. Trusted by thousands of users worldwide, the AI-native solution provides forward-thinking service businesses with a competitive advantage. By unifying work order management, dispatching, scheduling, proposals, asset management, payments, customer communications, and fleet management in one system, Zuper empowers field teams, delights customers, and fuels profitable growth—so companies can focus on service, not software. Article content Article content
Business Wire
29-07-2025
- Business
- Business Wire
Zuper Introduces Zuper AI: The Next Leap in Field Service Intelligence
SEATTLE--(BUSINESS WIRE)--Zuper, the leading provider of intelligent field service management software, today announced the launch of Zuper AI, the full-stack, built-in intelligence engine designed to transform field service operations. With Zuper AI, teams can eliminate manual effort, streamline execution, and act on insight - all within a unified platform purpose-built for service delivery. Unlike traditional FSM tools that layer AI on top, Zuper AI is embedded from the ground up enabling contextual, intelligent automation across the full-service lifecycle. It taps into live job data to generate next-best actions and real-time guidance. From technician workflows to dispatch decisions, Zuper AI is always on, always relevant, and ready on day one. 'We've worked alongside field teams long enough to understand the pressure they're under - managing real-time decisions, fragmented tools, and rising expectations,' said Anand Subbaraj, Co-Founder and CEO of Zuper. 'Zuper AI is built on everything we've learned from that experience. It reflects the urgency, the complexity, and the need for systems that truly support the way service teams work. It's a fundamental reimagining of what field service can be: an intelligent, agentic operating system that brings clarity, speed, and foresight into every decision. AI isn't an add-on here - it's built into the foundation, shaping how modern service businesses work, adapt, and lead in an increasingly dynamic world.' Zuper AI brings clarity to complexity - capturing context on-site, reducing back-office busywork, and closing the loop between field execution and customer engagement. It reflects the realities of service work, where speed, accuracy, and coordination are non-negotiable. Zuper's first set of AI features include: Expense Scanner : Technicians snap a photo of a receipt, and Zuper AI auto-captures the details, links it to the right job, and updates costs in real time - no manual entry required. : Technicians snap a photo of a receipt, and Zuper AI auto-captures the details, links it to the right job, and updates costs in real time - no manual entry required. Voice Notes : Spoken updates for checklists, notes, and photos are transcribed, edited, and translated by Zuper AI making documentation faster, clearer, and easier for the whole team. : Spoken updates for checklists, notes, and photos are transcribed, edited, and translated by Zuper AI making documentation faster, clearer, and easier for the whole team. Job Walkthrough : As technicians capture photos and narrate tasks, Zuper AI creates a structured visual record - easy to review internally and seamless to share with customers. : As technicians capture photos and narrate tasks, Zuper AI creates a structured visual record - easy to review internally and seamless to share with customers. Job Summary : Zuper AI reads through notes, photos, and updates to create clean, actionable summaries so back-office teams can quickly see what happened, what was used, and what comes next. : Zuper AI reads through notes, photos, and updates to create clean, actionable summaries so back-office teams can quickly see what happened, what was used, and what comes next. Call Summary : Zuper AI transcribes and summarizes customer calls automatically, capturing key decisions and next steps so CSRs and dispatchers stay fast and aligned. : Zuper AI transcribes and summarizes customer calls automatically, capturing key decisions and next steps so CSRs and dispatchers stay fast and aligned. Responder: Zuper AI handles routine customer inquiries like job status and appointment confirmations using live system data, reducing ticket volume and freeing up the team for higher-impact work. Early users across industries have already seen measurable results - field teams are saving time on every job, expenses are logged in seconds, and back-office review time is reduced from hours to minutes. JT Ulyatt, CEO of Maven, said, 'Zuper didn't just build software - they climbed on the roof with us and as a result they nailed Zuper AI Walkthrough. It turns photos and voice notes into clear, shareable proof of the work, without slowing anyone down. The impact is huge for a roofing company like ours.' Lisa Crocker, Chief Administrative Officer at Roof Doctors, said, 'We looked at dozens of solutions before finding Zuper, and it's made a real impact. Now with Zuper AI, our field teams are reducing manual entry and busywork, all within the app they already know and love. Plus, the multilingual translation makes communication smoother for everyone. Zuper keeps rolling out features that help us work faster and smarter. We couldn't be happier.' Zuper AI builds on Zuper's broader vision to empower every field service professional to be their best and enable organizations to provide exceptional service to their customers. Recent product releases include Zuper Pay, Zuper Connect and Zuper Fleet. Together, Zuper's platform orchestrates every part of a service business, from job creation to revenue collection, replacing fragmented tools with a single AI-native system. Subbaraj added, 'This is the new era of field service. With Zuper AI, we're empowering businesses to move from reactive chaos to proactive precision and set a new benchmark for service excellence, and we're just getting started.' About Zuper: Zuper is redefining field service with the industry's most intelligent, all-in-one platform. Trusted by thousands of users worldwide, the AI-native solution provides forward-thinking service businesses with a competitive advantage. By unifying work order management, dispatching, scheduling, proposals, asset management, payments, customer communications, and fleet management in one system, Zuper empowers field teams, delights customers, and fuels profitable growth—so companies can focus on service, not software. Operating since 2020 and headquartered in Seattle, Zuper is on a mission to transform field teams into Zuper heroes. For more information, visit
National Post
25-06-2025
- Business
- National Post
Transition Franchise Brands Selects Zuper to Elevate Field Service Efficiency and Deliver Seamless Customer Experiences
Article content Zuper's native HubSpot Integration supports Transition Franchise Brands' mission to support older adults and their families while ensuring smooth and scalable operations for their franchisees Article content SEATTLE — Zuper, the leading provider of intelligent field service management solutions, has been selected by Transition Franchise Brands to optimize their operational workflows and enhance customer engagement strategies. Transition Franchise Brands, with over 25 years of experience in creating service-focused franchise brands, is dedicated to supporting the aging population and their loved ones. Article content Article content As Transition Franchise Brands continues its growth trajectory, it recognized the need for a robust field service management (FSM) solution that integrates seamlessly with its existing CRM, HubSpot, while enhancing operational efficiencies and customer satisfaction. The company selected Zuper for its intuitive interface, advanced features, and seamless integration, which enable efficient work order management and optimized use of marketing data. Article content 'Our commitment to providing efficient, compassionate services to aging adults and their families is at the heart of everything we do,' said Matt Paxton, Founder & CEO of Transition Franchise Brands. 'As our franchise model grows, Zuper's comprehensive field service management platform empowers our franchise teams with the tools they need to operate efficiently, scale seamlessly, and deliver exceptional care. This partnership ensures that we maintain the trust and high standards of service our customers have come to expect while supporting the operational needs of a rapidly expanding network of franchisees.' Article content Zuper's platform offers Transition Franchise Brands: Article content Seamless HubSpot Integration: Zuper integrates seamlessly with HubSpot, enabling the import of marketing data to optimize operational workflows and enhance customer engagement strategies. Article content Effortless Job Management: The platform empowers teams to track job progress, manage schedules efficiently, and capture detailed work data in real time, ensuring streamlined operations. Article content Advanced Reporting and Visualization: Zuper provides robust reporting capabilities, allowing Transition Franchise Brands to report on any data field and visualize insights directly within HubSpot for data-driven decision-making. Article content Customizable Templates: The platform offers highly customizable templates for reporting, invoicing, and customer interactions, ensuring adaptability to specific business needs and branding requirements. Article content Integrated Payroll and Invoicing: Zuper simplifies payroll and invoicing processes by capturing time and attendance data, integrating with QuickBooks, and handling project invoicing with ease. Article content 'We are honored to partner with Transition Franchise Brands, an organization that has dedicated decades to supporting older adults and their families through critical life transitions,' said Anand Subbraj, CEO-Founder of Zuper. 'By integrating our platform into their operations, we streamline workflows, improve efficiency, and expand their business without compromising their dedication to delivering compassionate care. Having worked successfully with leading franchises, Zuper is well-equipped to address the specific needs of franchise organizations, offering both consistency and flexibility. This partnership reflects our shared commitment to making meaningful impacts through innovative solutions.' Article content About Zuper Article content Zuper is redefining field service operations with the industry's most advanced and intelligent field service management platform. Trusted by thousands of users worldwide and integrated with more than 60 best-in-class tech solutions, Zuper is empowering field service organizations with technology their teams love to use, helping them boost operational efficiency, enhance profitability, and increase revenue. Zuper provides fast-growing businesses with a competitive advantage, enabling them to delight customers in every interaction and drive growth. Operating since 2020 and headquartered in Seattle, Zuper is on a mission to transform field teams into Zuper heroes. For more information, visit Article content About Transition Franchise Brands Article content Transition Franchise Brands focuses on franchises that help make life transitions easier for aging adults and the loved ones that support them. We have over 25 years of experience serving older adults and the people who love them. Combined with our national franchise expertise, our team has the winning combination to build a portfolio of successful brands. Our partnerships with industry leaders in estate settlement, senior living, and a robust network of service providers establishes Transition Franchise Brands as a powerhouse poised for rapid growth. Article content Article content Article content
