Thinking of leaving T-Mobile? Here's one bill-lowering trick to try first
Joe Maring / Android Authority
TL;DR Reports suggest that some T-Mobile customers threatening to cancel are getting better-than-usual retention offers.
The reported discounts range from $10 to $20 off per month for six months.
There's no official policy change, but recent price hikes may be prompting T-Mobile to act.
One of the most longstanding pieces of kitchen-table wisdom is that you can usually get a better deal on a subscription service if you threaten to cancel. It's not always true, of course, and a bit of a gamble if you don't actually want to quit the service. That said, if you're on the fence about switching from T-Mobile, now might be the time to see what your account is worth to them.
According to Phone Arena, some T-Mobile customers who say they want to cancel are being offered surprisingly generous retention deals — better than what the carrier has offered in the past. The outlet cites a trusted source who previously leaked T-Mobile's price hike plans in advance, and they've shared a screenshot of a customer support chat showing one of these offers in action.
In the case shown, a user who threatened to cancel several lines was given $10 off per month for six months, with a further $10 one-time credit bringing the savings to $70 in total. It's not a life-changing amount, but significantly more than T-Mobile's usual attempts to keep customers on board. Previously, most retention credits were said to only last two or three months. There are other anecdotal reports that some are being offered $20 per month off for up to six months.
There's no official confirmation that T-Mobile has changed its retention strategy, and offers may depend on your account and plan. It's certainly plausible that the carrier is doing more to hold on to subscribers, likely in response to recent customer dissatisfaction with other aspects of the service, such as the recent price hikes.
These are just reports, and you should be careful of taking this approach if you're keen to stick with T-Mobile anyway. There's always the risk that your bluff is called and you're left with no service plan. That said, if you're planning to cancel but may reconsider based on a cheaper rate, it can't hurt to ask.
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Android Authority
an hour ago
- Android Authority
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In addition to dimming lights and changing colors, I can also connect multiple ones together and control them at the same time. The app I had to download for this is very simple and easy to use, so you don't need to be a rocket scientist to get this done. I also needed the IKEA Dirigera hub, which is just as easy to set up. I don't regret it, but… I definitely don't regret my decision to use IKEA's smart lighting products, but I'm not saying they are better than what Philips offers. I am saying they provide more value for me, though. I think I would be just as happy with the Philips Hue system if I had installed it, and it's even a better option for a lot of people. Philips offers more products, some of which have various designs that may be better suited for your home interior — not everyone is into minimalism like I am. 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