Plane Passenger Starts Screaming and Curses Out Airport Staff After Flight Gets Canceled
Video footage filmed inside a Paris airport shows the irate customer yelling "b----" at check-in workers
Passengers were left on their own to book flights and accommodations, according to a fellow flyerVideo footage caught a woman's tumultuous meltdown after her flight was canceled in Paris last week.
New York-bound Norse Atlantic Airways flight 301 was set to depart Charles de Gaulle airport at 8:15 p.m. local time on July 3, according to FlightAware. However, passengers were alerted just before midnight via email that their trip had been canceled due to technical issues.
Norse customer Erianne Freign was at the check-in desk trying to rebook when a fellow flyer lost her temper. Freign told SWNS a woman grew frustrated after the airline wouldn't provide hotel accommodations for her family following the cancellation.
The video taken by Freign shows the woman, dressed in a white T-shirt and yellow pants, shouting and cursing at check-in employees.
'B----,' she yells in the clip. 'I need my f------ medication.'Freign said it was an 'intense reaction,' but understood why because the airline was being 'unhelpful.''She just wanted accommodation for her and her two kids,' Freign claims. 'She was also diabetic and needed her medication."
She added: 'You can tell she was in a panic, but I don't think she should have used such strong language. Especially because the people on the desk aren't responsible.'After throwing her arms in the air, a member of the police department grabbed her right forearm and dragged her behind the counter. 'Don't,' she says with her palm outward as she's pulled. Then, the crowd of onlookers is heard reacting to the scene with screams and boos.
As the police restrain the woman against the wall, she rips off the sweatshirt tied around her waist and clenches her fists. The woman seemed to calm down and the officer backed away. Though, she soon began throwing her arms in the air, stomping her feet and raising her voice.'I am diabetic,' she screams to the officers. 'I will die.'
According to Friegn, Norse left passengers on their own to find new flights and accommodations.
'We asked for solutions to rebook our flights and sleep somewhere for the night,' Freign said. 'They told us that we have to cancel this one on our own then rebook another ticket from another airline, but the prices were ridiculous.'
Some were left sleeping in the airport, including the mother and her kids, according to Freign.'I was able to rebook on a different flight, but it cost me [$1,285] because it was so last minute,' Freign detailed. 'I still haven't gotten a refund from my original flight but I am emailing with them. I've just been really disappointed with how it was handled.'
Norse Atlantic Airways told PEOPLE in a statement, "Due to issues in Paris, including the ATC strike in France, we experienced unfortunate and temporary irregularities. Passengers were, and will be further followed up. We are unable to comment on specific passenger incidents out of respect for the privacy of those involved. Our team always prioritizes the safety and wellbeing of our passengers."
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In June, another woman went viral for her meltdown at the Milan Malpensa Airport in Italy.According to new.com.au, the woman had a tantrum on June 8 after being told her carry-on luggage was too heavy. The outlet reported the Chinese tourist could either pay more or dispose of some of the items in the suitcase. The options left the woman screaming and yelling while lying on the floor.Footage shared online shows the woman stomping her feet and kicking her legs from the ground. According to local media, the woman continued even after authorities arrived.She was eventually taken off her flight and reportedly booked a new ticket after regaining her composure, per the outlet.
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