Guests rush to defence of Corfu hotel after British gran moaned about lack of chips

Wales Online

2 days ago

Guests rush to defence of Corfu hotel after British gran moaned about lack of chips
Lido Corfu Sun Hotel was slammed by 69-year-old Susan Edwards, who claimed there was 'no food we could eat', but other guests have some different opinions
Susan Edwards, who had a 'nightmare' holiday in Corfu
(Image: Iain Buist/Newcastle Chronicle )
A displeased British holidaymaker's critique about the lack of English grub at Corfu's Lido Corfu Sun Hotel has prompted fellow vacationers to come to the establishment's defence.
The hotel, nestled on the picturesque eastern coast of Greece's famed island, was thrown into the limelight after Susan Edwards, aged 69, condemned her 'nightmare' getaway arranged via TUI, claiming an absence of palatable options with gripes about a shortage of chips leading her to be 'sick to death of looking at rice'.
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Defending the range of fare on offer, the hotel manager proclaimed the menu 'generous and diverse', highlighting that 'fresh salads, fruits, hot and cold dishes' were readily available each day. For our free daily briefing on the biggest issues facing the nation, sign up to the Wales Matters newsletter here .
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Following the controversy, a slew of devoted patrons have since descended on Tripadvisor and Google Reviews to rebut Ms Edwards' disparaging comments, as noted by the Mirror.
One individual, visibly irked, penned their inaugural Tripadvisor critique denouncing certain visitors as 'pathetic chavs'. The account, set up in direct reaction to the dispute this month, awarded the Lido Corfu Sun Hotel a full five-star accolade, reports the Manchester Evening News.
Their impassioned review stated: "Don't listen to pathetic chavvy Brits and Poles who bought the cheapest 'all inclusive' package in existence and demanded type of service only the most entitled and uncouth would. It's a fine, charming little place. Close to water, nice food and clean facilities. Thankfully, no British food!".
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The Corfu hotel where Susan Edwards stayed
(Image: Iain Buist/Newcastle Chronicle )
Another reviewer offered a cheeky riposte to Ms Edwards' complaints, extolling the virtues of the hotel's cuisine and its special attention to Scottish guests.
Their review read: "Phenomenal hotel, very comfortable and well located for a relaxing holiday, we are regular visitors. Excellent all inclusive food and drink package, they really go out their way to cater for Scottish visitors.
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"We enjoyed draught Tennant's lager, Irn Bru was on tap (diet and full fat), square sausage on a roll at breakfast, scotch pies and bridies at lunchtime, and there was always a choice of haggis or mince 'n tatties at dinner.
"Tunnock's tea cakes and shortbread were available all day, along with Scottish Blend tea. The staff are lovely and cannot do enough for you. The Greek dishes are also immense, which is a bonus, as Corfu is in Greece."
In recent days, following the initial grievance expressed, an array of glowing reviews have also surfaced on Google Reviews for Lido Corfu Sun Hotel, many awarding it a perfect score.
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One happy visitor commented on the platform: "The food is delicious. The service is great. We arrived at 4am and at 8am we got a room and wristbands and we could use everything. On the day of departure after adding the key to the transfer itself we could use all the facilities and food. We sincerely recommend."
Ms Edwards claimed her holiday turned into a nightmare the instant she, along with her family arrived, alleging it was 'horrendous' from the get-go.
The gran from Westerhope, Newcastle – who suffers from ulcerative colitis – emphasised the necessity of being 'very careful' about her diet.
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"On a morning you could have toast, a hard boiled egg, or something in sauce," she recounted. "There was no bacon. For breakfast there was mozzarella and sliced tomatoes. There was no hot bacon or sausage.
"One day we had chips. One day out of the whole lot. There were fish, sardines and rice - I was sick to death of looking at rice. There was pasta and salads, none of which were marked (labelled). There was a Greek night where they served kebabs; I couldn't eat that. It's the worst holiday I've ever been on."
In response, TUI sympathetically offered Ms Edwards £100 in holiday vouchers, with their representative expressing regret over her ordeal.
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Their spokesperson stated: "Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Ms Edwards felt dissatisfied with her holiday. We have been in touch directly with Ms Edwards to come to a resolution."