Where the World Smiles Together: Honouring Hospitality on April 24
By PR Newswire Published on April 26, 2025, 18:39 IST
International Hospitality Council and IIHM Lead Global Tribute to Hospitality's Human Touch
LONDON and KOLKATA, India , April 26, 2025 /PRNewswire/ — Hospitality is an industry of hope and growth. It spans snow-capped mountains, sunny beaches, forests, and deserts—where dreamers, innovators, and doers work every day to deliver comfort and happiness.
On April 24 , International Hospitality Day (IHD) 2025 was celebrated globally by professionals and institutions across over 60 countries. The virtual programme was hosted by the International Hospitality Council (UK) and the International Institute of Hotel Management (IIHM), India's largest and premier multi-campus institute for hospitality education.
'I realised there's a day for every profession – except for one dedicated to those whose mission is to bring joy to others: the hospitality industry. And so, International Hospitality Day was born on April 24 ,' said Dr Suborno Bose, Creator of IHD, Chairman of IHC, and Chairman of IIHM & Indismart Group, Worldwide.
Established in 2016 by the International Hospitality Council (IHC) and IIHM, IHD was born out of a shared vision between Prof. David Foskett , OBE, Chairman of IHC London, and Dr Suborno Bose. It unites hospitality, travel, and tourism professionals to exchange ideas, promote excellence, and build a spirit of global solidarity.
The IHC continues to champion the hospitality sector worldwide by encouraging collaboration, shaping forward-thinking policy, and promoting education and employment. As in previous years, this year's celebration featured the Virtual Global Hospitality Summit, where industry leaders reflected on challenges, shared insights, and honoured hospitality's human essence.
'There was a day for everyone,' Dr Bose reiterated, 'but none for hospitality. We created that day.'
'IHD stands on three pillars: Promote, Educate, Celebrate.'
He also underscored IHC and IIHM's commitment to sustainability, youth enterprise, and initiatives like Young Chef India, which identifies and supports the country's top culinary student to represent India at the Young Chef Olympiad, the world's largest gathering of student chefs.
Prof. David Foskett , OBE, echoed the spirit of IHD:
'Hospitality is simple. Speak from the heart. Make people happy. Create careers and contribute to the economy. Most importantly, say thank you – especially to our students.'
'A country without hospitality is barren. A country with hospitality is fertile.'
Two key panel discussions were held during the summit: Hospitality in the Age of Artificial Intelligence
Moderated by Prof. Neil Rippington (International Director, IIHM), with speakers: Ms Riya Mittal , Product Manager and MSc Engineering Management, USC
, Product Manager and MSc Engineering Management, Mr Michael Grove , CEO – Hotstats
, CEO – Hotstats Ms Alexandra Janosek , Instructional Designer, Worldwide Curriculum Design
, Instructional Designer, Worldwide Curriculum Design Prof. Sandip Mukherjee , Professor Emeritus – IIHM
While technology is revolutionising efficiency and guest experience, the panel agreed that the essence of hospitality—its heart and human touch—remains irreplaceable. Hospitality: India's New Growth Story
Moderated by Diwan Gautam Anand , President of the IIHM International College of Distinguished Fellows, the panel featured: Mr K Mohan Chandran, Sr Vice President Operations, Taj Hotels
Michelin-starred Chef Chris Galvin
Mr Yogendra Agnihotri, Sr Regional Director (North and East), Radisson Hotels
Ms Jyoti Mayal , Chairperson, THSC & President, TAAI
, Chairperson, THSC & President, TAAI Mr Rajiv Kapoor , GM, Fairmont Mumbai
The consensus: India is setting a global example by listening, innovating, and serving from the heart—because, as noted, 'an unhappy customer doesn't complain, she simply leaves.'
The celebration paused for a moment of silence in memory of those lost in the Pahalgam tragedy.
Diwan Gautam Anand , iconic hospitality leader and President of FIIHM, closed the summit with a poignant message:
'Thank you for being present on such a landmark day. It is dedicated to all of us who know that time doesn't erase, it transforms.'
This year's IHD also witnessed the induction of 65 new Esteemed Fellows into the IIHM International College of Distinguished Fellows (FIIHM). Guided by the motto Fiat Lux (Let there be light), FIIHM is committed to mentoring and shaping future hospitality leaders.
The selection panel included: Prof. David Foskett , OBE , Chairman – IHC London
, Chairman – IHC London Dr Suborno Bose , Chairman – IHC & IIHM
, Chairman – IHC & IIHM Mr Ron Scott FIH , International Director, Indismart Group; Director/Secretary, IHC Foundation; Director, APIU Global Limited, UK
, International Director, Indismart Group; Director/Secretary, IHC Foundation; Director, APIU Global Limited, UK Mr Nakul Anand , Former Executive Director, ITC Ltd
, Former Executive Director, ITC Ltd Diwan Gautam Anand , President, IIHM International College of Distinguished Fellows
Special awards were presented to honour excellence and dedication in the industry. Icons from around the globe extended their wishes.
'This is to express gratitude to Suborno Bose for coining today as International Hospitality Day,' said Mr Puneet Baijal , General Manager, Hyatt Regency Ahmedabad (FIIHM). 'IIHM has become an integral part of the industry, and its students are among the best.'
Mr K Mohan Chandran, Sr Vice President Operations, IHCL (FIIHM 2025), stated, 'This day honours the global fraternity of hospitality professionals and acknowledges the dedication of team members who make guests feel at home.'
Chef Garry Mclean , the first National Chef of Scotland (FIIHM), added, 'Let's raise a glass to the dedication and resilience of those who make this industry what it is – from chefs to servers to housekeeping staff.'
The World's Warmest Industry truly had its day. But hospitality is not just about one day—it's about every day. IHD has become one of the largest global celebrations of unity and inclusivity – a tribute to the human spirit in a world that needs many helpings of kindness to be satiated and at peace.
Contact: Mr. Sujay Gupta , +91 9923057937
Photo – https://mma.prnewswire.com/media/2673903/World_Smiles_Together.jpg
View original content to download multimedia:https://www.prnewswire.com/in/news-releases/where-the-world-smiles-together-honouring-hospitality-on-april-24-302438943.html
Disclaimer: The above press release comes to you under an arrangement with PR Newswire. Business Upturn takes no editorial responsibility for the same.
PR Newswire is a distributor of press releases headquartered in New York City.
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
Business Upturn
4 days ago
- Business Upturn
Free Antibody Validation: Boster Bio Launches New Service to Advance Research Reproducibility
Pleasanton, May 29, 2025 (GLOBE NEWSWIRE) — Pleasanton, California – With Boster Bio's latest promotion, scientists globally enjoy free access to antibody validation to boost research accuracy. Boster Biological Technology, a leading provider of high-quality antibodies and ELISA kits, has announced a new promotion offering free antibody validation for its PicoBand antibody line. This initiative is designed to help scientists worldwide enhance research reliability by eliminating guesswork in antibody selection, allowing researchers to verify antibody specificity before purchase. The PicoBand product line includes ultra-sensitive antibodies optimized for Western blotting (WB), immunohistochemistry (IHC), flow cytometry, and other key applications. Through this free Picoband antibody validation program, researchers can receive validation data for their antibody of interest, improving reproducibility in life sciences research. 'For decades, scientists have been forced to gamble on antibodies that might not work, leading to a waste of time, money, and resources. With our free PicoBand validation program, we're flipping the script. Not only can researchers now verify antibody performance before they commit, but submitting a request takes only two minutes and saves researchers days in lab work,' said CJ Xia, founder of Boster Bio. Antibodies are critical tools in biomedical research, but inconsistent quality and lack of validation have led to reproducibility challenges. Boster Bio's free antibody validation program addresses this issue by providing documented proof of antibody performance without expending time and resources in the lab. Each batch undergoes strict quality control and is presented in detailed datasheets with experimental results. Boster Bio's validation service addresses a longstanding industry issue—the inconsistent quality of antibodies. Researchers can choose from over 8,000 PicoBand antibodies, with the option to request validation on over 500 sample types, including human, mouse, rat, monkey, and zebrafish. Each antibody undergoes multi-application validation, covering WB, IHC, IF, ELISA, flow cytometry, and immunoprecipitation to ensure compatibility with diverse experimental needs. This initiative underscores Boster Bio's commitment to transparency, accountability, and reproducibility in life sciences research, reinforcing its position as an innovator in reliable antibody production. Unlike typical vendors, Boster Bio's no-strings-attached policy allows researchers to verify performance data upfront, eliminating guesswork and costly trial-and-error purchases. For more information, visit the website at Founded in 1993, Boster Biological Technology has built a reputation for high-affinity antibodies, ELISA kits, and protein analysis tools, products widely used globally in academic, pharmaceutical, and biotech research. Promoting the free antibody validation aligns with Boster Bio's mission to support the scientific community with dependable reagents, providing clients with antibody validation before purchase. For decades, scientists have been forced to gamble hundreds or thousands of dollars on antibodies that might not even work and had to rely on reputation, citations, and gut instinct to pick reagents, resulting in unreliable data, weeks of wasted time, and little support. 'At Boster Bio, our mission is to move the antibody industry into its next stage. We're not offering a free sample, but starting a movement. It's a fundamental rethinking of what it means to support scientific discovery. When vendors take responsibility for antibody performance upfront, scientists can focus on what matters most—discovery,' added Xia. This initiative underscores the company's commitment to transparency and reproducibility in life sciences. By providing free Picoband antibody validation, Boster Bio empowers labs to conduct experiments confidently, reducing wasted resources and accelerating discoveries. Scientists worldwide can leverage this program to access high-affinity, batch-consistent antibodies backed by documented proof of specificity. Specializing in antibodies, ELISA kits, and protein research tools, Boster Biological Technology is committed to delivering high-quality products. With the recent unveiling of its manifesto for antibody accountability, Boster Bio is offering free antibody validation services to meet the client's experiment settings. More than just a promotion, this program is designed to raise industry standards, redefining how antibodies are evaluated and adopted to ensure continued scientific rigor and customer success. About the Company: Boster Biological Technology is a global leader in antibody production and immunoassay solutions, serving academic, pharmaceutical, and biotech researchers. Based in Pleasanton, CA, the company contributes significantly to accelerating scientific discovery through innovative reagents and exceptional service. Boster Bio is committed to transparency and reproducibility, offering free antibody validation in WB, IHC, IF, flow cytometry, IP, and ELISA, ensuring researchers receive fully characterized reagents. ### For more information about Boster Biological Technology, contact the company here: Boster Biological TechnologyCJ Xia(888) 466-3604 [email protected] 3942 Valley Ave, Pleasanton, CA 94566, USA
Business Upturn
25-05-2025
- Business Upturn
The world says ‘NamAIste' to Made in India's world's first Hospitality GPT by IIHM
AI-powered knowledge engine built on deep domain research is the global hospitality industry's biggest innovation. Hospitality stakeholders and industry captains hail the launch of 'NamAIste – IIHM Hospitality GPT' as a Viksit Bharat enterprise. KOLKATA, India , May 25, 2025 /PRNewswire/ — There is a new dawn in the world of hospitality. The global unison of technology and human touch, in the form of the world's first-ever hospitality-exclusive GPT, was launched in Kolkata, India , following the vision of Prime Minister Narendra Modi's dream for a 'Make in India ' technology in the spirit of Viksit Bharat. Pioneered by the visionary zeal of AI evangelist and Chairman of IIHM, Dr. Suborno Bose, the NamAIste IIHM Hospitality GPT was introduced and launched, before a global audience of hospitality leaders, students, and stakeholders, as a vehicle of limitless possibilities. NamAIste – HospitalityGPT is the world's first Generative AI-powered knowledge engine tailored for the hospitality industry. Beyond the realms of a chatbot or a normal GPT, the 'NamAIste – IIHM Hospitality GPT' is a repository of extensive, inclusive, and exclusive knowledge, information, research, innovation, and trends which will be galaxies beyond what a normal search engine or chatbot can do. This was welcomed by the industry as nothing less than a giant satellite launch into space. In effect, it wasn't far from that, as the NamAIste IIHM Hospitality GPT will traverse new horizons, giving closed-user access to information and research that will be unmatched. Proudly Made in India , Made by Indians, NamAIste is a customized Large Language Model (LLM) specifically engineered for the hospitality sector. It empowers AI-driven learning, decision-making, and innovation—ushering in a new era of hospitality intelligence. As the creator of NamAIste IIHM Hospitality GPT, Dr. Suborno Bose, Chairman, IIHM, said, 'The industry is ready to accept it. The industry is waiting. It's a global mind changer. It is not just a tech marvel but a dawn of a new way of thinking and the dawn of reimagining things.' During his vision address at the grand launch event at IIHM Global Campus—and joined virtually from India and nations across time zones and geographies—Dr. Suborno Bose said, 'It is an engine of innovation, excellence, and a bold announcement that India is at par with the best in the world. The time for India to lead has come — and we have arrived. If the US can have Google, and China can have DeepSeek, India can — and now does — have NamAIste. NamAIste – IIHM HospitalityGPT is designed to empower students, faculty, hospitality professionals, and industry stakeholders with real-time access to insights, trends, and global best practices.' Entiovi Technologies was the tech partner of the project that developed NamAIste, a customized Large Language Model (LLM) specifically tailored for the hospitality industry—ensuring hospitality-centric AI-powered learning and decision-making. Sanjoy Chatterjee , Director, Entiovi Technologies, an industry-admired name in tech innovation, said during his vision address, 'It all started with an early morning conversation between me and Dr. Bose in February this year. The uniqueness of NamAIste is not technology. The whole platform is built on open-source technology. The uniqueness is creating the knowledge base from 60 countries. Imagine a student in Bengal writing a question about Japanese culinary history and the answer coming from Japanese documents in Bengali.' When this was demonstrated, the entire audience in Kolkata and those who participated virtually burst into loud applause. Countries across the world also realised the depth and uniqueness of this exclusive knowledge. Dr. Suborno Bose then went on to underline the significance of this global launch to the country, 'I must congratulate team IIHM and Entiovi Technologies but especially our country India , our Viksit Bharat. This is a true Make in India moment because it shows what we are capable of and this is for the entire hospitality industry which has been a huge supporter of IIHM for 34 years. This is what our mission statement is all about—innovation and creativity. This is another great example of how IIHM comes out of the traditional hospitality education to innovative education backed by AI and tech emergence,' Dr. Bose added. He added a sensitive human touch to the proceedings when he said, 'AI cannot change the human factor. Our industry is a people industry. It's for the people. This will always remain an industry of smiles and hospitable character. AI will assist this to ensure that we rise to the customer's expectations purposefully and work and apply AI in a different way.' On how this hospitality GPT is for the future, Dr. Bose said, 'It is best for the students and will change the way hospitality education would be taught in the future. It's made by Indians, for the world. It's a gift from India to the world of hospitality. We do not teach our students hospitality management. We teach them the business of hospitality. We invest a lot to promote that.' This was indeed a 'Greeted in India ' moment. As IIHM campuses across India erupted with joy and elation at the unlocking of limitless possibilities, students, faculty, and faculty members expressed pride in their institution that went beyond preparing students for hospitality, to creating an exclusive launch vehicle for global hospitality excellence. Made right at their home and made for the world. Key Benefits of NamAIste: Revolutionizing hospitality education and training Enabling smart, data-driven decision-making for industry professionals Providing instant access to best practices, SOPs, and service innovation strategies The launch was joined by hospitality educators, iconic chefs, CEOs of hospitality-linked companies, all of whom will be ambassadors taking the world of NamAIste IIHM Hospitality GPT to the world, for the students, innovators, and hospitality captains. Manish Dayya , General Manager of Sofitel, BKC Mumbai, said elatedly, 'It is a proud moment for India as this tool is made in India and supports the Make in India movement. This tool and technology will support the hospitality industry in India and globally.' Ishan Sarkar , Chief Business Officer, Indya Foods , commented, 'An evangelist is someone who brings good news. Dr. Suborno Bose is not just an AI evangelist—he is a hospitality evangelist. NamAIste is the best news the hospitality industry has received in the modern era.' Sabrina Dey , General Manager, ITC Windsor, Bengaluru, said, 'The NamAIste – IIHM Hospitality GPT is truly a gift. Not only to India , but to the global hospitality community. If 'Tech and Touch' is the mantra, and integrating AI into hospitality is the goal, then NamAIste is the perfect launch vehicle. In the world of AI, this is nothing short of a space mission—turning the seemingly impossible into reality. Congratulations to Dr. Suborno Bose and the entire IIHM team.' Every time this first-ever knowledge repository is opened anywhere in the world, the early morning conversation between Suborno Bose and Sanjoy Chatterjee , the visionary and creator, will ring somewhere in the hospitality ecosystem. This is IIHM's gift to the global hospitality industry — and to hospitality students everywhere. Logo – Photo –
Yahoo
25-05-2025
- Yahoo
The world says 'NamAIste' to Made in India's world's first Hospitality GPT by IIHM
AI-powered knowledge engine built on deep domain research is the global hospitality industry's biggest innovation. Hospitality stakeholders and industry captains hail the launch of 'NamAIste – IIHM Hospitality GPT' as a Viksit Bharat enterprise. KOLKATA, India, May 25, 2025 /PRNewswire/ -- There is a new dawn in the world of hospitality. The global unison of technology and human touch, in the form of the world's first-ever hospitality-exclusive GPT, was launched in Kolkata, India, following the vision of Prime Minister Narendra Modi's dream for a 'Make in India' technology in the spirit of Viksit Bharat. Pioneered by the visionary zeal of AI evangelist and Chairman of IIHM, Dr. Suborno Bose, the NamAIste IIHM Hospitality GPT was introduced and launched, before a global audience of hospitality leaders, students, and stakeholders, as a vehicle of limitless possibilities. NamAIste – HospitalityGPT is the world's first Generative AI-powered knowledge engine tailored for the hospitality industry. Beyond the realms of a chatbot or a normal GPT, the "NamAIste – IIHM Hospitality GPT" is a repository of extensive, inclusive, and exclusive knowledge, information, research, innovation, and trends which will be galaxies beyond what a normal search engine or chatbot can do. This was welcomed by the industry as nothing less than a giant satellite launch into space. In effect, it wasn't far from that, as the NamAIste IIHM Hospitality GPT will traverse new horizons, giving closed-user access to information and research that will be unmatched. Proudly Made in India, Made by Indians, NamAIste is a customized Large Language Model (LLM) specifically engineered for the hospitality sector. It empowers AI-driven learning, decision-making, and innovation—ushering in a new era of hospitality intelligence. As the creator of NamAIste IIHM Hospitality GPT, Dr. Suborno Bose, Chairman, IIHM, said, "The industry is ready to accept it. The industry is waiting. It's a global mind changer. It is not just a tech marvel but a dawn of a new way of thinking and the dawn of reimagining things." During his vision address at the grand launch event at IIHM Global Campus—and joined virtually from India and nations across time zones and geographies—Dr. Suborno Bose said, "It is an engine of innovation, excellence, and a bold announcement that India is at par with the best in the world. The time for India to lead has come — and we have arrived. If the US can have Google, and China can have DeepSeek, India can — and now does — have NamAIste. NamAIste – IIHM HospitalityGPT is designed to empower students, faculty, hospitality professionals, and industry stakeholders with real-time access to insights, trends, and global best practices." Entiovi Technologies was the tech partner of the project that developed NamAIste, a customized Large Language Model (LLM) specifically tailored for the hospitality industry—ensuring hospitality-centric AI-powered learning and decision-making. Sanjoy Chatterjee, Director, Entiovi Technologies, an industry-admired name in tech innovation, said during his vision address, "It all started with an early morning conversation between me and Dr. Bose in February this year. The uniqueness of NamAIste is not technology. The whole platform is built on open-source technology. The uniqueness is creating the knowledge base from 60 countries. Imagine a student in Bengal writing a question about Japanese culinary history and the answer coming from Japanese documents in Bengali." When this was demonstrated, the entire audience in Kolkata and those who participated virtually burst into loud applause. Countries across the world also realised the depth and uniqueness of this exclusive knowledge. Dr. Suborno Bose then went on to underline the significance of this global launch to the country, "I must congratulate team IIHM and Entiovi Technologies but especially our country India, our Viksit Bharat. This is a true Make in India moment because it shows what we are capable of and this is for the entire hospitality industry which has been a huge supporter of IIHM for 34 years. This is what our mission statement is all about—innovation and creativity. This is another great example of how IIHM comes out of the traditional hospitality education to innovative education backed by AI and tech emergence," Dr. Bose added. He added a sensitive human touch to the proceedings when he said, "AI cannot change the human factor. Our industry is a people industry. It's for the people. This will always remain an industry of smiles and hospitable character. AI will assist this to ensure that we rise to the customer's expectations purposefully and work and apply AI in a different way." On how this hospitality GPT is for the future, Dr. Bose said, "It is best for the students and will change the way hospitality education would be taught in the future. It's made by Indians, for the world. It's a gift from India to the world of hospitality. We do not teach our students hospitality management. We teach them the business of hospitality. We invest a lot to promote that." This was indeed a "Greeted in India" moment. As IIHM campuses across India erupted with joy and elation at the unlocking of limitless possibilities, students, faculty, and faculty members expressed pride in their institution that went beyond preparing students for hospitality, to creating an exclusive launch vehicle for global hospitality excellence. Made right at their home and made for the world. Key Benefits of NamAIste: Revolutionizing hospitality education and training Enabling smart, data-driven decision-making for industry professionals Providing instant access to best practices, SOPs, and service innovation strategies The launch was joined by hospitality educators, iconic chefs, CEOs of hospitality-linked companies, all of whom will be ambassadors taking the world of NamAIste IIHM Hospitality GPT to the world, for the students, innovators, and hospitality captains. Manish Dayya, General Manager of Sofitel, BKC Mumbai, said elatedly, "It is a proud moment for India as this tool is made in India and supports the Make in India movement. This tool and technology will support the hospitality industry in India and globally." Ishan Sarkar, Chief Business Officer, Indya Foods, commented, "An evangelist is someone who brings good news. Dr. Suborno Bose is not just an AI evangelist—he is a hospitality evangelist. NamAIste is the best news the hospitality industry has received in the modern era." Sabrina Dey, General Manager, ITC Windsor, Bengaluru, said, "The NamAIste – IIHM Hospitality GPT is truly a gift. Not only to India, but to the global hospitality community. If 'Tech and Touch' is the mantra, and integrating AI into hospitality is the goal, then NamAIste is the perfect launch vehicle. In the world of AI, this is nothing short of a space mission—turning the seemingly impossible into reality. Congratulations to Dr. Suborno Bose and the entire IIHM team." Every time this first-ever knowledge repository is opened anywhere in the world, the early morning conversation between Suborno Bose and Sanjoy Chatterjee, the visionary and creator, will ring somewhere in the hospitality ecosystem. This is IIHM's gift to the global hospitality industry — and to hospitality students everywhere. Logo - - Contact: Mr. Sujay Gupta (+919923057937) View original content to download multimedia: Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
